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Nextpoint
Smart, cloud-based ediscovery software with NO data fees.
Nextpoint Reviews - Page 9
235 reviews
Recommended
Mike W.
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Used Nextpoint for large email document review and production. Nextpoint has great functions that allow me to sort and filter the uploaded documents to expedite review. Tools for creating privilege log also work great.
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Shehla S.
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Pros: fantastic support, relatively easy to use, love that it is cloud based. I especially enjoyed working with Tricia, as she was responsive and worked with us to control costs and get us what we needed in a timely manner.
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Chris N.
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While not as feature-complete as some of its more-expensive competitors, nextpoint does everything we need at highly competitive rates. New features are added frequently, and the support team is top-notch.
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Michelle M.
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Nextpoint's customer service has been exceptional. The Client Success team, namely Tricia Boguslawski, has been very responsive and deadline sensitive. I'm looking forward to working with them on future projects. .
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Gabe M.
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It is really good for making a search cloud type of database. It can get a little confusing if not everyone communicates on how data should be entered for a particular project. Overall i really like this software though
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Ryan G.
Law Practice, 51-200 employees
Used weekly for less than 6 months
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The labeling and sorting features are highly customizable. The user interface -- especially the analytics visualizations -- is clean and colorful.
Some key functionalities are a bit buried, although they're easy enough to access once you find them.
Victoria A.
Law Practice, 51-200 employees
Used monthly for 6-12 months
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Used Nextpoint to review and access documents that the parties had previously produced as we were added late in the case. There was a learning curve to get familiar with the layout but the training webinar was very helpful and when I had issues I was able to get responses from customer service fairly quick.
Web based can access from anywhere.
Steep learning curve for me.
Jennifer C.
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NextPoint has allowed us to bring most of our document processing in-house, which has reduced turn-around time and costs for our clients. In addition, NextPoint customer support is always available and responsive.
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Verified reviewer
Law Practice, 11-50 employees
Used weekly for less than 6 months
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I like the ease of reviewing documents, flagging for production, redacting. I also like that I can tag for witnesses or facts. The fact that it is able to be customized is a major win!
The bates stamp and exhibit sticker features are clunky.
Dan P.
Construction, 11-50 employees
Used monthly for 1-2 years
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Very good.
Capacity for numerous documents and ability to search those documents.
Interface was a little confusing at first.
Bijan G.
Law Practice, 11-50 employees
Used monthly for 6-12 months
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Great team. Great product. Incredibly great people.
It's easy to use and the support is unmatched. I've used other ESI, but this one is just better.
I don't have any issues with it. I know they are working on some cool new features, but the current version has everything that it should.
Laura M.
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I have started using Nextpoint to highlight deposition designations. This feature has made the designation process easy and allows for easy quality checking. I would recommend Nextpoint.
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Gregory S.
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I like to deliveries of search documents. I have had a good experience with the Nextpoint team. I find it easier to work with than other large databases.
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Lee M.
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Overall a good source to consolidate especially for multiple, outsider firms. There are definitely areas where saving and tabbing could become more efficient.
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Joe T.
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NextPoint made it very easy to view documents online. They also have a ton of features to filter out specific documents. Customers support is also extremely helpful if needed.
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Erin E.
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Probably the best customer support of any ESI vendor I have worked with. This survey is a perfect example-- they clearly value my feedback. System is easy to use.
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Paige P.
Law Practice, 501-1,000 employees
Used monthly for 6-12 months
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I liked the concept. I want searchable exhibits and transcripts. I want West Law Case Notebook with more features.
It doesn't work. You can run searches and it doesn't grab everything. It is extremely buggy. It's not easy to use.
Brita Z.
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Nextpoint is relatively easy to use and has many functions that can be customized to your needs. The customer service team is incredibly helpful.
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Lorrie M.
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I was new to this type of software and Supports provided so much help and information, I was able to review and mark documents in no time for my attorneys.
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Richard W.
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I have used several different similar programs by other vendors. NextPoint outperforms them all in all areas. I would highly recommend.
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Mark P.
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Very receptive to feedback. Great customer service. This makes e-discovery easier. Very good import and export features.
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Verified reviewer
Government Administration, self-employed
Used monthly for less than 6 months
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Legal document management and ediscovery turned more simple.
This products integrates smoothly with firm's caseworks, the user interface organizes everything according to its origin, progress and information. There is a huge ammount of features that save time covering reviewing and producing discovery, as well general workload management. The pricing structure and cost relation to value are great.
The legal document management area doesn't include contract management and the ediscovery set of features lacks compliance management.
Constantine H.
Law Practice, 1,001-5,000 employees
Used weekly for less than 6 months
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Overall it has been good. Would just like to see improvement in the search function.
Easy organizational format. Pretty easy to navigate.
Search function could be clearer/easier to use.
Alyssa B.
Used monthly for 6-12 months
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The vast amount of capabilities available to me. I love being able to do everything I need to do on one site.
Sometimes the website runs very slow and it take 20 minutes for a small batch of documents to process.
Brooke R.
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Nextpoint has been very easy to use and the customer service is excellent. It has been a great tool for our office.
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