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PracticePanther Legal Software

Intuitive Cloud-based Law Practice Management Software

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PracticePanther Legal Software Pricing

Pricing overview

Value for money rating

4.7

/5

471

Price starts from

39

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.

What users say

PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.

SM

Suzanne M.

The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.

DF

Danielle F.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great practice management software. The only short-fall is that it doesn't allow auto future billing

Reviewed 6 months ago

PracticePanther is a great platform and you should definitely give it a good try during a free trial period. It also has Rules of Court deadline figuring if you're a Civil firm. PP has great integration with QuickBooks on-line. You can print checks directly from PP, or QB online to pay other legal vendors (Chiros, etc.)

Pros

Price - either $59/mo or $49/mo if paid the year in full. Fee to bill clients on-line: $.20 per transaction plus 1.95% Workflow customizable - Yes, you can customize the workflow on different case-types. Activity Log - easy access history. Create Contact on the fly as creating matter - easy to create a Contact during the process of creating a matter. Intake form for new clients - Yes, can put a link...

Cons

The only thing that kept me from staying with PracticePanther, is that MyCase allows you to be able to set future billing to go out to a client(s) and forget it. PracticePanther has a bit of a 'workaround' if you get the client's Visa/Debit card on file, but many times clients are uneasy giving you their card number. With Criminal Defense clients that need to make monthly (or future) payments on a...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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After years of begging them for real fixed price billing, I'm giving up.

Reviewed 4 years ago

It was a good start to law firm management, now I need something that works like a law firm needs to work, not force my law firm to work like the software wants me to.

Pros

It's easy to learn the basics. The calendar is good, it's helpful that they show tasks there. Searching is great. It's totally adequate if all you do is bill for time and integrate with Quickbooks.

Cons

Panther has no report on Items (e.g. how much of your revenue is from Document Drafting vs Litigation). To get such a report, you MUST integrate with Quickbooks. But the biggest problem is that Fixed Price billing (what they call "Flat Fee") is worthless. Fixed Price billing was clearly an afterthought, and their implementation has not changed at all since the early days when I started using it:...

Vendor response

Hey Michael, thank you so much for you feedback. I just wanted to let you know that based on the feedback of our users, yourself included, we have implemented a NEW FLAT FEE pricing option. We are the ONLY ones in the market to offer this function! We understand that the needs of our firms are constantly evolving and we value the suggestions and feedback of all of our users. You can check out the guide published by our training department here: https://support.practicepanther.com/contacts-and-matters/getting-started/flat-fees-tutorial Furthermore, visit our updates page for past and future releases. https://www.practicepanther.com/law-firm-practice-management-software/ Thanks for being a valued customer from the beginning!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love PracticePanther

Reviewed 10 months ago

This software has saved us time on the tasks that would take a long time like creating letters or pleadings as they are automated now. Since the information pulls from the fields there is also a very low risk for typing errors.

Pros

Super easy to use! We love that we can create custom fields for a contact or matter and have really enjoyed the automation portion of the software. The templates are easy to create and automatically pull the information from the contact and matter sections that we need.

Cons

Under Matter, instead of editing the whole section, it would be nice if I could hoover over the field I only need to update. I also wish I could highlight text in the matter or notes section. I create multiple matters under one client and some of the information in the fields is always the same. It would be nice if I could select an option so any time I create a new matter for that client, the information in the matter auto fills for any new case going forward.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Software

Reviewed 5 months ago

Fantastic experience. We started on the lowest pricing tier (which already comes with 90% of what you need) and as our practice grew and we wanted to add some additional efficiencies (like automating through Zapier and ToDoist, etc.), we slowly grew to the highest tier, which adds a lot more integration. Also, their customer service is great.

Pros

Being able to integrate all of the features expected of a legal management software in one, but in such a intuitive way.

Cons

Nothing. I am very happy with it. We've been using it for 2 years and they keep adding great additional features as we and other request them, but its still not clunky.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PracticePanther

Reviewed a year ago

PracticePanther is like having a full time employee at a fraction of the cost without any employment law issues. I couldn't run my law firm without PracticePanther. The software is easy to use, the PP support is excellent, and the company is always rolling out new features to make running my law office easier and more efficiently!

Pros

It's very hard to pinpoint what I like the most about PracticePanther since there are so many features I rely on for my law practice. I very much like that I can find everything related to a contact or matter in one place. All emails and their attachments, notes, documents, billing, payments, calendar, "to do" list (Tasks), time entries, and communications for a contact and matter can be found in...

Cons

1) Would like for clients to start, save, and continue an intake form at a later time and have them receive a copy of their answers after being submitted. 2) The timer buffers endlessly if the page has not been refreshed. I realize you are working on this. :-/ 3) If a client has a PP account with another law firm, that client cannot open a new account with my firm using that same email address. Is there a way to fix this? 4) Would love to have conditional/dynamic fields in the intake forms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product

Reviewed 2 years ago

Easy to learn. Easy access to tutorials and the help area is full of information. It has been a great decision to switch. I know that i have been able to capture more of my time and reduce time needed for billing.

Pros

I like being able to bill, take credit/debit card payments, and tell clients their balance with the app while in court. There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account. Practice panther has cut down on the time it takes for billing and made my office more efficient.

Cons

I print checks directly from practice panther, which takes several steps, but it makes it easy to add the cost to the client's billing. I would like the software to allow a report of vendors/payees' payments over various time periods as it does with tags and categories.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use practice management software with top-end functionality at low price

Reviewed 4 years ago

Easy of keeping track of deadlines and client contacts. Overall, the best practice management software I have seen for the price. I would say this performs better than CLIO (I've used it with ALL of the add-ons), way better than AMICUS and MyCase and similar to ABACUS. They need to add a matter pre-billing function to run attorney's fees reports and allow you to copy/paste e-mails into the matter, but otherwise this is a perfect solution for most practitioners. Unless you are using the rules-based calendaring in ABACUS or Westlaw's Firm Central, I have not seen a product that is nearly as useful on the market.

Pros

Unlike a number of the cheaper practice management software programs on the market today, Practice Panther has a wide range of functions within the software which are easy to use. Instead of just having "Tasks" or "to-dos", PP allows you to create Activities which can be "Events" "E-mails" "Phone calls" or "Tasks". On the Task front, PP allows you to set sub-reminders that can send you e-mails or text...

Cons

1. Matter pre-bills or invoicing. In many civil cases there will be a time when you need to prepare a billing report to present to the court solely for a claim of attorney's fees. In other software that I have used, you can run a report for a set period of time or type of billing entries which will then create a printable draft invoice-looking document. You would then be able to slap an exhibit sticker...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PracticePanther has cut the amount of time I spend on my office management duties by about 65%.

Reviewed 5 years ago

Before PracticePanther my client information was all over my computer. I kept track of billable hours and financials in Exel, client emails in Google, and my forms (intake, representation, agreements, court filings etc) in Word. This meant in order to have everything as it pertained to a specific client in one place, I had to print everything out. And, I was using nonlegal software to send out billing...

Pros

I love the IT help, the invoicing system and the templates feature. I had a lot of questions and needed a lot of help in the beginning. Being able to schedule times to discuss my issues with the IT guys at PracticePanther was great. The fact that they can take over your computer remotely so they can see what you see in real time is even better. Their response time to non-scheduled issues is pretty...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and improving all the time!

Reviewed 6 years ago

This is an update to a previous review I made. The folks at Panther are impressive. They've taken recommendations I and others have made and implemented them; they've quickly addressed issues I've had; and they are always courteous and responsive. The overall layout has vastly improved since my first review, and looks downright beautiful. We live by the search feature and it now works on custom...

Pros

Beautiful layout, easy to use, functions as a basic CRM, matter and time management, and billing program all in one.

Cons

Flat fee billing is not well thought out, and the billing module presents clients with a reckoning of my operating account as well as their trust account. (I understand Panther may have made the operating account info optional by now, or that is in their near term plan.)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Working with Practice Panther

Reviewed 5 years ago

The user-interface is designed for quick and easy navigation. You can look at your dashboard and very clearly see everything you need to know for your day to run smoothly (well as smoothly as possible). It is cost effective and the onboarding and training are taken care of with Practice Panther's incredible customer service.

Pros

Before PracticePanther we had started an Excel spreadsheet to log our contacts for conflicts checks. We created a joint email account with Gmail so our email would be centralized and that also gave us a central calendar that we all had access to in order to set appointments, record deadlines, etc. We also created a Dropbox account for file storage. While everything was low cost or free, all the...

Cons

I would like to see the software integrate with more programs. Quickbooks is great, but my brain works better with Wave Accounting; LawPay is great, but being able to integrate with PayPal also, would be even better. However, these are minor things and not worth seeking a different program I like as much as Practice Panther. I had shopped around quite a bit before choosing Practice Panther; I doubt I would find anything I like as much. Hands down, our favorite thing about PracticePanther is the superior support staff. If you have a problem and leave a message after hours in the chat box, you get a response generally within the hour. There is also training videos and a help center that will help you find the help that you need.

Vendor response

Thalia, I am so happy to let you know we are about to release our new API and Zapier integration, which will open the door to MANY more integrations. We highly recommend LawPay for a number of reasons, but if you must use PayPal, we do have an integration available. We will reach out to you to show you how it works. Thank you so much!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple sophisticated software that will simplify your practice

Reviewed 5 years ago

This is a complete solution for my practice. I am a single solo so the document automation, notes, time entries and billing are a great way to save time and effort.

Pros

One of the best features of the software is not so much a feature but the logic employed in designing the flow of data. I have used a number of the more popular programs and can heartily recommend this as the best I have found. The ease of use makes it a top choice if you have staff that will use it. I am a single solo and it is not one of my concerns yet. But, I can't see anyone not understanding...

Cons

I would like to see a thick book explaining all the capabilities and limits. The support people are great and can answer any question - I just like to read it and push the software to its limits. I have used PP for some time - moving to another package for some time. At twice the price - it did less. In my brief time away the product dramatically improved & I am back and very happy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Practice Panther meets the need for small lawfirms

Reviewed 2 years ago

PP has been very affordable and user friendly. Attorneys who have been in practice for 20 years who never entered their own time are now doing it themselves.

Pros

never any data corruption issues like Timeslips. Time consuming backups not necessary, can have users tracking time while billing is being run. Web Based and can enter time tracking from anywhere on any computer or on your phone.

Cons

Some report features not available but over the past two years greater functionality has continued to be added

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Legal Software - Very Complete

Reviewed 4 years ago

My overall experience with Practice Panther is that it makes our work tracking and communication in between the team and with clients SO easy. I would recommend this platform because it is a very friendly software with a good price.

Pros

What I loved about this software is that it is very complete. It allows you to have a database of all your clients with all the information you will need to work on their case. Also, time tracker to track work time for every client. It doesn't only do that, it allows you to issue an invoice and send it to clients. In addition to this, the program allows to create matters, this makes it very easy to track the work and very useful because every client we had could have several matters open. The task assignment is amazing and the calendar features incredible. The support I received whenever I had an issue, was very good quality.

Cons

What I didn't like was that it has an amazing sync with your dropbox and email BUT if you deleted any matter the whole folder in dropbox erased. So, if we deleted something just to close the case it would be deleted from our database in dropbox. We as lawyer, needed to keep files for at least 3 years.

Vendor response

Hey Adria thank you for your awesome review! I am glad to see that you are taking advantage of the easy features we offer and our world class customer support. The DropBox sync does not delete your folder out if a matter is deleted on PracticePanther! I will be reaching out to your firm to get you taken care of. Additionally, we have an amazing feature where you can mark a matter as "closed" rather than deleting it so that you can have all your information on the system and still run and view accurate reports! We will speak soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Practice Panther Time Keeping and Billing for Attorneys

Reviewed 3 years ago

I have always been terrible at time keeping and billing. I have probably left Hundreds if not Thousands of dollars on the table by failing to properly keep track of my time and billing. With Practice Panther I am encouraged to keep track of my time and billing because it is fun and easy to do. And I am now on top of past due bills, who is paying on time, and when to prompt clients its time to pay up!

Pros

I really like two features the most. First, is the absolutely fabulous customer support that I receive. I get answers within less than 60 minutes from the time I contact them. Second is the ease of use. Practice Panther is almost intuitive in its use. If the answer doesn't jump out at you, there are tons of training videos available and the online customer help is spot on.

Cons

I use the basic Essential Monthly Plan. It is the lowest cost but the value is exceptional. I do wish I had some of the additional features in the higher priced plans but those don't fit my budget currently. Those features I can supplement with my own documents or programs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Case Management Tool

Reviewed 3 years ago

I use Panther to manage all of my legal cases, deadlines, calendar, client information, expenses, time entries. I would like to integrate some other features, such as accepting payment, but I'll get to that in time. I know it's there.

Pros

There are too many to list. On the top - great customer service. I'll say that again - great customer service! Ability to have Panther open in two or more screens to perform various tasks at the same time. Ease of use. Being able to create work flows. Customizable (not sure if that's a word, but it is true.) Multiple time entry screen. Being able to export time and expense entries into an Excel spreadsheet. Mobile app for on the go. Tasks and deadline reminders to my cell phone. Oh - and a great price! Plus the Practice Panther team is always updating and improving the software. Tutorials? Super helpful.

Cons

Probably the most annoying thing is that when I come in to work the dashboard is not updated to reflect the new day. I have to refresh. There are a few fields that don't let me edit them (because I messed them up and now want to clean them up). Um.... maybe when I lose my time entries because the computer goes down, but I'm not sure I attribute that to Panther. Perhaps an auto save in the background?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best firm management software on the market with the most personable company behind it!

Reviewed 4 years ago

Easily the most user-friendly law firm management software on the market with an awesome company and support staff behind it. Keeps me organized and streamlines everything from contacts and calendars to billing and invoicing. Changed the way my law firm runs.

Pros

User-friendly - Learning curve is easily the lowest of any firm management software out there Support - Short training videos and support chat are right at your fingertips and easy to use so you get the most out of the software. Support staff are personable and very responsive - no waiting for days to get answers Integration - Easily syncs with commonly used products like Quickbooks, Gmail, Outlook,...

Cons

Still developing - PP is still developing so you do run into hiccups sometimes, but it is still the easiest firm management software to use and I have not had an issue yet that was not resolved by a quick chat session with support staff. They are continuing to add features and developing the product all the time, so I am excited to see what they do - really looking forward to seeing what they do with voice command integration

Vendor response

Hey Lee! Thank you so much for your kind words. We take pride in on our system's ease of use and quick access to our support teams, that will never change. We have many exciting new features rolling out this quarter so keep an eye on your inbox! As far as voice integration goes, we already integrate with Alexa through a program called Tali for logging your time through speech. Please check them out and let us know if you have any questions. Thank you for being part of the PracticePanther family!

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  • Ease of use
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Practicepanther is the most economical, easiest to integrate, full-service, law firm software!

Reviewed 5 years ago

If I've ever had an issue such as integrating a calendar, it didn't last long. Tech support is as easy as a chat or phone call. Everyone I've worked with at Practice Panther has been quick to respond with an immediate answer.

Pros

When an attorney can access the most recent case status at any time or place, he or she can direct their assistants to reschedule, contact a client, or draft a document for review, directly from within the software. "Time" is more than money, it can be the difference in a favorable decision for your client, and effective service can lead to your next client referral. Everything you need to know,...

Cons

No cons were added to this review

Vendor response

Thank you so much Mary for the raving review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better than Clio, Better than anything on the market, Fast and Easy!

Reviewed 4 years ago

Many saved hours and freedom from frustration! Peace of mind seeing my trust balance and $ due/ $ paid on the dashboard.

Pros

Fast, easy to use, intuitive program, excellent, responsive customer service. After struggling with software that was too oriented to litigation law firms and didn't work for my IP practice and use of flat fees, software that didn't give me the reports I needed to run my business, and software that took me 2 hours to create invoices that displayed what I needed them to display, I found Practice Panther. It tells me what I want to know when I want to know it, and invoices are so quick and easy to create and customize on the fly. Perfect syncing with Quickbooks also keeps data entry at a minimum. Answer to my prayers!

Cons

There are still one or two reports I haven't figured out how to create; and I am still unsure how to work with PP and Quickbooks when it comes to billable expenses paid by credit card. I suspect these "cons" have more to do with me learning some of the more advanced, newer features, particularly dealing with cost accounting, and less to do with limitations of the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PracticePanther made it so easy to keep our clients happy and our employees happy.

Reviewed 5 years ago

I owe PracticePanther so much for helping our firm keep us true to our mission. At Ticket Drop, we made it a mission of our firm to provide the best customer service, so I have been looking for a reliable and affordable case management software that would help me do just that. I was hesitant to finally settle on one, but that changed when I tried PracticePanther. Almost immediately I found the software...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software and great price!

Reviewed 2 years ago

Been great. Our firm is growing and I don't see us using any other system. We love it.

Pros

Ease of use. The fact that we can calendar, manage our cases, and do our billing all from the same application and we can do it from anywhere.

Cons

If there was a way to pair it up with our Ooma phone system, so that it could automatically log phone calls by numbers that are saved in the system...that would be really cool.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible practice management software

Reviewed 3 years ago

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running. I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros

Clients can pay online. I honestly can't think of anything else to say.

Cons

Where do I start? The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up. The syncing with G Suite...

Vendor response

Hi Jeff, Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point. We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The ultimate solution for solo lawyers.

Reviewed 4 months ago

I'm really thrilled that I finally found a legal solution that offered everything I need without a hideously expensive cost. Everything works really well on the platform.

Pros

PracticePanther is very simple to use and really doesn't have a learning curve. Despite the simplicity, PracticePanther has all the functionality you could want as a solo lawyer including time-tracking, contact and case management, secure client portals, electronic signatures, onboarding forms, custom fields, custom user permissions, form automation - the list continues.

Cons

I really can't get used to the huge account balance buttons on the top of the dashboard. I know you can turn this off by clicking on privacy mode, but it just seems very dated. The entire platform could use a bit of an update, however, once customised to suit your brand colour and logo - it's definitely acceptable.

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  • Ease of use
  • Features
  • Customer support

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Loved it at first, disappointed after 6 months

Reviewed 2 years ago

I purchased PracticePanther about 6 months ago, and I was initially very happy with it. I hadn't used a practice management software before, so it felt pretty life-changing. The platform felt intuitive and user-friendly, and it simplified everything from time tracking to billing. However, after 6 months of use (and data loss), I have become increasingly frustrated with PP and have finally made the...

Pros

That it made time tracking and billing easy

Cons

Too many glitches in the software that caused serious issues with my pricing and billing

Vendor response

Hi Danielle. We appreciate your honest feedback on PracticePanther and are using it to better support our customers going forward. We apologize for the inconvenience you experienced with our plan downgrade experience. Our engineering and support teams are working hard to address this issue so this doesn't happen again. If you need any help exporting your data, please feel free to reach out to us. We want to make what is left of your experience with us as easy and smooth as possible. I wish you the best of luck and want you to know that should you ever be willing to try us again, we'll do our best to make it a world-class experience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Program

Reviewed 6 months ago

It's been really easy and great.

Pros

My staff and I love practice panther and use it daily. We currently only use a portion of what it can do but it's what we need right now. We love that as we grow, we can use automation and additional features.

Cons

For a new firm with 1-3 employees, the price was higher than we wished and the credit card fees - although competitive to other companies - is a negative for this product.

Overall Rating
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Simple and helpful!

Reviewed 4 years ago
Pros

I just opened my own firm and had no idea how to manage my time, client list, conflicts, or billing. I was a prosecutor before and never had experience with billing. It kept me up at night worrying about how to handle this part of my practice, and so far, it has been the easiest part! I love the timer function, the bill generator, the LawPay access and benefits, and the dashboard. I can't tell you how much I appreciate the emailed bill option - and that it tells you when the client opens that bill! - and the ability to sync calendars and bank accounts. I'm very happy with this service and the attorney I office-share with can't believe this software is available for the same price she pays for her billing program, which offers much less and isn't as user-friendly or intuitive.

Cons

Frankly, I'm not utilizing everything because there is SO MUCH available, and that isn't on PracticePanther. Between running the business and working on cases, I haven't had enough time to really work with customer service on accessing every function with this program, but they are always available when I do have questions or want to learn a function! So I guess I'm saying - I like it all!