ProLaw Pricing Plan & Cost Guide

ProLaw

Legal business management solution

3.71/5 (42 reviews)

ProLaw Pricing

Pricing model: Subscription

Please contact ProLaw directly for pricing information

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ProLaw Pricing Reviews

Pros
  • Our office is used to it, so we have learned to use it. Calendaring functions are good and they syncs with Microsoft outlook which is very good.Susana V.Read the full review
  • Easy to use and functionality is superb. The interface is easy to read, making it easy to use.John C.Read the full review
  • I felt the sales team was unresponsive regarding installation. However, the sales rep we have now is excellent and very responsive.MICHELLE H.Read the full review
Cons
  • Navigation, utility, lack of compatibility / comparability restrictions, numerous bugs / errors that have yet to be addressed.Charles C.Read the full review
  • Overall software is an utter shambles of committee designed modules that integrate poorly, bugs and errors are numerous and fixes take forever.Charles C.Read the full review
  • I used ProLaw when I worked for a real estate firm for foreclosure litigation. It did the job, just not as efficient as other programs.Melissa P.Read the full review
79%
recommended this to a friend or a colleague

5 reviewers had the following to say about ProLaw's pricing:

Susana Valiente

earlier versions of ProLaw were better

Used daily for 6-12 months
Reviewed 2018-06-11
Review Source: Capterra

organization and document review and management.

Pros
Very intuitive and easy to use and navigate. It feels like having the actual paper file with all the tabs and documents.

Cons
It is low and freezes a lot. I am not sure if it has to do with my system, but it is a little slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Dawn McLin

Honest review by long-timer user

Used daily for 2+ years
Reviewed 2020-09-20
Review Source: Capterra

Pros
The file management is the best part about this software.

Cons
Too many to list: tiny font, each additional feature is an upgrade in cost, limited reporting, customer service is a nightmare!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

All in one gets the job done

Used daily for 2+ years
Reviewed 2019-11-22
Review Source: Capterra

We remain with ProLaw because it is highly customizable and offers the best value for a firm our size. We continue to exploit every feature it offers, sometimes even beyond that for which it was designed.

Pros
The best feature of ProLaw is only having to learn one program. We use it for our document management, case management and deadline management. That translates into a time savings and shorter learning curve for new hires since we are only training on one piece of software.

Cons
It is buggy, you have to live with the bugs for years until you can determine that the newest release of the product has been thoroughly vetted before adopting it to solve old issues. When updates come out there are invariably new bugs introduced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Darrington Bevins

Great vision for a converged legal platform, but clearly under-resourced

Used daily for 2+ years
Reviewed 2019-11-22
Review Source: Capterra

We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands. The vision is great, the implementation is not so great. The people are great, the company is not so great. If you have good IT support, It's great. If not, well...

Pros
Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform. ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort. ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals.

Cons
ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance. ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs. There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies. Off-shore outsourcing of Professional Services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Johnston Camilla

No software is perfect, but there are a few things with ProLaw that should be addressed more quickly

Used daily for 2+ years
Reviewed 2019-11-19
Review Source: Capterra

Pros
1) Easy to use and understand the flow of data (but see con #1) 2) General customer support has good turn around times (but see con #4) 3) Ability to write your own MSSRS reports (if you know SQL programming language! NOT easy to learn)

Cons
I should pre-phrase this by saying that we are on an older version of ProLaw. 1) Regularly has hiccups where we have to shut it down and reopen it to make it work properly - for simple things like invoice postings. (May be fixed on newer version) 2) Has problems that can't be fixed so we have to come up with some workaround such as comparison reports and then from those results making manual journal entries. (May be fixed on newer version) 3) Background tables get out of sync more often than we'd like requiring contact with Customer Support to fix (I'm told is fixed on a newer version) 4) Simple changes to reports are now "billable services" so it can get expensive. (Unlikely to be different on the newer versions) 4) Font size is too small for some users and is unchangeable (No changes on newer version) 5) Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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