ProLaw Reviews - Page 2

The database of case records as well as various legal documents. Pro law strips the pain away from combing the web for various legal documents and past legal examples.

The interface can be improved slightly. Signing into the software requires more effort than most softwares and the constant password updates are tiring.

Our office is used to it, so we have learned to use it. Calendaring functions are good and they syncs with Microsoft outlook which is very good.

It crashes a lot when searching docs. If the query is not specific enough it crashes m.

Document automation - and even that is wonky. Timekeeping is a bit easier, but is still a nightmare.

Where to start? The last update completely broke our reports, LEDES billing, and there are still numerous glitches. (Worst part about it, we paid for a migration and upgrade, and then we had to pay for them to fix what broke!) The profiling add-ins are a nightmare, and it feels like we took a big step backwards with it. Our billing is still not working correctly, randomly assigning incorrect rates to matters. Customer service is lousy and doesn't care.

The case management system does uploads into our Outlook calendars. I have never used any other case management system.

The timekeeping should be integrated with our Outlook calendars to automatically incorporate meetings, deadlines and court appearances. There should be a timekeeping tracking in real time as the attorney is working on a motion. Figuring out how to generate reports is very complicated and I still don't know how to print reports with a narrative. The help index is not helpful.

It organizes all of our legal documents, and the data is solid. No data issues so far. Once you get the hang of it, it's pretty easy to find clients and the files you saved in there.

It's so stupidly clunky. To create a matter, it requires multiple steps upon multiple steps. To upload a file, you then have a assortment of options to choose from, which all do the same thing. ProLaw could use a UX designer to modernize things.

Very intuitive and easy to use and navigate. It feels like having the actual paper file with all the tabs and documents.

It is low and freezes a lot. I am not sure if it has to do with my system, but it is a little slow.

This is the first I've used a billing program for document management so it's nice to have documents electronically. I don't know how it compares with other programs.

Not user friendly. Locks up frequently.

It allows a larger firm to management documents effectively and efficiently. The platform is also very easy to use

The expense of this product makes one search for other solutions. It is on the verge of unaffordable regardless of how much the firm produces

The all inclusiveness of this program makes front and back of office management a breeze.

It is spendy, but well worth every penny.

The product is an all in one solution which makes my job easier

Training - The online courses have terrible moderators

The ease and ability to pull documents and calendars into one program.

It's a little bit confusing and rather hard to learn.

There's not anything I can think of that I have a positive comment to provide on Prolaw.

Everything is technologically backwards from the older version we had previously. There's far more data input on the user, which is time consuming, the software doesn't open consistently from the toolbar shortcut, it doesn't consistently use tab or enter for saving, it's varies depending on what you are doing. It's an "upgrade" that went back to technology from the late 1990s. Very poor product.

Many features promised. Competent support staff

Navigation, utility, lack of compatibility / comparability restrictions, numerous bugs / errors that have yet to be addressed. Overall software is an utter shambles of committee designed modules that integrate poorly, bugs and errors are numerous and fixes take forever. It has caused staff to quit and has adversely affected the over functioning of our offices.

Great webinars! Easy to search for CLEs and to purchase. The interface is easy to use and to navigate. The content is succinct and straightforward, which means they are picking great and experienced speakers. I've been very happy!

Nothing! I suppose the only thing I could wish for is that the CLEs were free?

very user friendly, makes it easy to learn and integrates well with all other programs that we currently use

tech support can be tricky to get ahold of, they like to go around the problem instead of getting right to the point of helping

This program is so much better than our prior software. We are capturing more hours and collecting more money.

Sometimes the help menus and customer support are not as good as they should be. The program can be hard to learn.

ProLaw is great, easy to use software that can help many lawyers’ practices

There is not much to complain about, but I would like easier search mechanics.

-I like that it syncs and imports well with outlook, word, excel, dictation software. - It generates documents and auto populates, which saves me a significant amount of time - The document can be used by the entire firm and everyone can have access to the documents at the same time - billing is easy to use and is build into the program

- it is very slow and can sometimes freeze. This happens when I have too many cases open, which is understandable, but it can get annoying -the ability to make personalized documents can be frustrating because it often takes too long -I find that I sometimes get locked out of the billing feature when I don't use it for a long time. -billing descriptors are limited so you have to generalize to find what fits