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Rocket Matter vs Litify Comparison
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Overview
Rocket Matter is the leading cloud-based law practice management software that helps you run a more efficient law firm, boost...
Litify is the end-to-end legal operating platform designed to break down silos within your legal team and with your clients....
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
39
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Technical support is fabulous, both through packaged online help and, on the very few occasions when it has been necessary, direct contact with a technical support representative.
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean.
Pros
Litify empowers you with a lot of data and analytics, and with great knowledge comes great responsibility.
It allowed an easy training for us as we were already used to the basic format. It helps us really stay focused on the areas we need to be focused on.
The program is very user friendly and self explanatory, it would be very easy to learn on your own but you have the support of the company to help you through every step of the way.
Cons
It freezes all the time. This is disruptive to my workday.
It defaults to the current date which is slightly annoying when you are entering time for a prior date.
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS.
Cons
The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce.
The search function that was the backbone of our Salesforce use was completely ruined.
I've run into a lot of challenges integrating other products. Many products integrate with Salesforce but once the engineers get involved and try to integrate with Litify, it's a problem.
Key features
- Total features97
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Accounting
- Automatic Billing
- Automatic Time Capture
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Case Management
- Case Notes
- Check Writing
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Configurable Workflow
- Conflict Management
- Conflict Tracking
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Court Rules-Based Scheduling
- Credit Card Processing
- Cross Ledger Posting
- Customer Database
- Customer Statements
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Deadline Management
- Docket Management
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Electronic Payments
- Electronic Signature
- Email Management
- Expense Tracking
- Fee Calculation & Posting
- File Management
- File Sharing
- Financial Management
- For Lawyers
- For Legal Professionals
- Forms Management
- Full Text Search
- General Ledger
- Hourly Billing
- Invoice History
- Invoice Management
- Invoice Processing
- Legal Case Management
- Matter Management
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Time Tracking
- Multi-Location
- Multiple Billing Rates
- Online Time Tracking
- Optical Character Recognition
- Payment Processing
- Preemptive Conflicts Search
- Process/Workflow Automation
- Project Time Tracking
- Project Tracking
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Records Management
- Reimbursement Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Secure Data Storage
- Spend Management
- Staff Calendar
- Status Tracking
- Summary Reports
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timer
- Timesheet Management
- Trust Accounting
- Two-Factor Authentication
- Version Control
- Workflow Management
- Total features104
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Accounting
- Automatic Billing
- Automatic Time Capture
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Case Management
- Case Notes
- Check Writing
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Communication Management
- Compliance Tracking
- Configurable Workflow
- Conflict Management
- Conflict Tracking
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Court Rules-Based Scheduling
- Credit Card Processing
- Cross Ledger Posting
- Customer Database
- Customer Statements
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Deadline Management
- Docket Management
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review
- Document Storage
- Document Templates
- Electronic Payments
- Electronic Signature
- Email Management
- Expense Tracking
- Fee Calculation & Posting
- File Management
- File Sharing
- Financial Management
- For Lawyers
- For Legal Professionals
- Forms Management
- Full Text Search
- General Ledger
- Hourly Billing
- Invoice History
- Invoice Management
- Invoice Processing
- Legal Case Management
- Matter Management
- Microsoft Outlook Integration
- Mobile Access
- Mobile App
- Mobile Time Tracking
- Multi-Location
- Multiple Billing Rates
- Online Time Tracking
- Optical Character Recognition
- Payment Processing
- Preemptive Conflicts Search
- Process/Workflow Automation
- Project Time Tracking
- Project Tracking
- QuickBooks Integration
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Receipt Management
- Records Management
- Reimbursement Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Secure Data Storage
- Spend Management
- Staff Calendar
- Status Tracking
- Summary Reports
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
- Timer
- Timesheet Management
- Trust Accounting
- Two-Factor Authentication
- Version Control
- Workflow Management
Integrations
- Total integrations21
- Box
- Clio
- DocuSign
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- LawPay
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- NetDocuments
- OneDrive
- QuickBooks Online Advanced
- Quickbooks Online
- Xero
- Zapier
- Total integrations19
- Box
- Clio
- DocuSign
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- LawPay
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Word
- NetDocuments
- OneDrive
- QuickBooks Online Advanced
- Quickbooks Online
- Xero
- Zapier
Alternatives
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User reviews that mention these apps
David M.
Used daily for less than 6 months
Review source
Share this review:
Pros
Litify as a whole is a fantastic company and software. The software is backed by years of experience by using the Salesforce Platform. Majority of their technical staff were previous employees of Salesforce so they know how to customize the product to fit your Firm's needs. They are a complete open book when it comes to support and training and make themselves available to make sure you are successful.
Cons
There is a bit of native functionality that isn't available in Salesforce Platform that is offered in other instances of Salesforce. To give one example is that we are unable to track how long a matter has been in a stage out of the box BUT with a bit of customization you can eventually do it. This requires a bit of work upfront but it all works out in the end.
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