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Smokeball vs Lexbe eDiscovery Platform Comparison

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Overview

Category Leaders

Smokeball cloud-based legal productivity software for PCs automatically records time and activity for you. Smokeball boasts...

Lexbe solves the eDiscovery challenges of boutique law firms handling document intensive cases. Thousands of lawyers and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

191

5

4

3

2

1

153

32

2

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

21

5

4

3

2

1

14

6

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I love the ease of use and the ability to always have access to documents even after they are deleted.
As a sole practitioner I need software that helps keeping my files and billing organized. I have used Smokeball for a few years now and I really appreciate the ease of use and friendly, helpful staff.
Now I completely love that there are a lot of components to it. I absolutely love that SB is integrated with Outlook to save emails right to the client matter, this way I never forget to save them.

Pros

I love being able to contact Lexbe whenever I have any questions. Their customer service team is incredibly nice, quick, and helpful.
Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review.
Lexbe is very responsive to requests for improvement/change to their website. They are easy to use and getting better all the time.

Cons

Missing deadlines while using this program are hard to come by.
Sometimes It can be slow to operate and the interface annoying.
Lack of notification about the messages inside the network.

Cons

Has functionality flaws that sometimes make it difficult to use. For example, you can't redact things that are larger than the normal size paper, bc the redaction viewer is too small.
For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative).
This causes the documents to be divided up into different groups and hard to maintain.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features66
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Electronic Signature
  • Email Management
  • Expense Tracking
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Extraction
  • Full Text Search
  • Indexing
  • Keyword Search
  • Legal Case Management
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Optical Character Recognition
  • QuickBooks Integration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Timesheet Management
  • Topic Clustering
  • Trust Accounting
  • Version Control
  • Workflow Management
  • Total features31
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Detection
  • Electronic Signature
  • Email Management
  • Expense Tracking
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Extraction
  • Full Text Search
  • Indexing
  • Keyword Search
  • Legal Case Management
  • Metadata Extraction
  • Metadata Management
  • Microsoft Outlook Integration
  • Optical Character Recognition
  • QuickBooks Integration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Timesheet Management
  • Topic Clustering
  • Trust Accounting
  • Version Control
  • Workflow Management

Integrations

  • Total integrations9
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Xero
  • Zapier
  • Total integrationsN/A
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Xero
  • Zapier

User reviews that mention these apps

AvatarImg
AvatarImg

Sarah S.

Verified reviewer

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Smokeball logo

Smokeball

Excellent practice management software

Reviewed 4 years ago
Pros

Quite an intuitive platform with easy to use features. Time recording and billing are our favourite features! Smokeball allows easy file access in an organised platform.

Cons

Cost, however that's a pretty standard dislike for any legal software.

AvatarImg
AvatarImg

Spensyr Ann K.

Verified reviewer

Legal Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Smokeball logo

Smokeball

I am a happy Associate!

Reviewed 2 years ago

This is by far the easiest to use platform with the most robust time capturing options that I have ever used!

Pros

What a time saver! Smokeball is by far the easiest to use matter management and timekeeping platform I have used in my career. As an associate I really appreciate all the bells and whistles I can access that make the admin portions of my work (especially timekeeping) so much easier! This is a huge benefit to me, the firm, and our clients! And I can access it on my iPhone in a pinch!

Cons

I only wish the automatic time capturing also captured my time spent in research online and in Lexis! Then practice life would be such a breeze!

AvatarImg
AvatarImg

Furqan M.

Verified reviewer

Legal Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Smokeball logo

Smokeball

SmallLaw Review

Reviewed 2 years ago

Overall, an excellent software and definitely worth considering for your law firm, especially if you handle real estate transactions.

Pros

1. Smokeball is an "everything" platform. We realized we were only using the other softwares for billing/invoicing, but found little use for them otherwise. Smokeball, on the other hand, is much more versatile. We track our to-dos there, create workflows, assign tasks/projects to others at the firm (it avoids the back-and-forth internal emails), share our draft documents with client through a secure portal, and much more! 2. If you are a real estate transactions law firm (as we are), Smokeball is the only platform specifically designed for that practice area. We love that it automatically calendars deadlines, has templates built in, and otherwise automates much of the closing process for us (and avoids costly mistakes such as missing a deadline).

Cons

1. Cost (yup, it's one of the more expensive options you'll find out there). But when evaluating options, the thought process should be whether you will save some time by implementing the features of the software. And if so, a few extra bucks monthly is well worth it. 2. A little glitchy at times. We sometimes would create an invoice but would not be able to load it or send to a client until the next day. I have no idea why this happens, though it hasnt been a big issue for us. 3. Requires you to invest a lot of time to set up to automate your documents and learn how to modify them as you go. But, again, it is time well spent.

Vendor response

Thanks for the review, Furqan.

JH
AvatarImg

James H.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Smokeball logo

Smokeball

Great platform, great Outlook email syncing, just no ability to automatically monthly invoice.

Reviewed a year ago

My experience with Smokeball was great. If Smokeball had the features I needed that MyCase had, I would have stayed with Smokeball. I liked the look of Smokeball better.

Pros

It was very user friendly and looked easy to use. Very customizeable. The Email syncing feature is great if you use Outlook. You can not only send emails when you're logged-in to Smokeball (which connects the email to the matter), but you can also send emails out of Outlook and you can click on a button on the bottom of the email screen and connect that incoming/outgoing email to a Smokeball matter. Can create custom fields. Can set-up intake forms with fields, that can be sent to the potential client for them to fill-in that automatically in-loads to their contact info in Smokeball.

Cons

Not able to set-up automatic repeat invoicing. If you have a client (such as a criminal defense client that needs to make monthly payments and want to, when you're setting up the client's case, set-up future invoices to go out to the client for them to be able to pay on-line, Smokeball can't accomplish this. The only platform I found that was able to do that is MyCase. This is a lifesaver for my criminal-defense firm. It only syncs with Outlook and not Gmail.

Vendor response

Thanks for your review, James. We are constantly looking for ways to improve the user experience with our software, so this feedback is very much appreciated.