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Tabs3 vs Actionstep Comparison

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Overview

Category Leaders

Tabs3 Software offers intuitive legal billing and practice management solutions that combine security with advanced performance....

Actionstep's connected legal business management tools equip your law firm to confidently embrace the future, create sustained...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

184

5

4

3

2

1

138

36

5

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.3

130

5

4

3

2

1

68

41

12

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

For me, the billing and reporting functions are great. Customer support is accessible, knowledgeable and a big help.
Maintenance is awesome and worth every penny. Flexibility in use with other programs is absolutely flawless.
I have been using this software for over 15 years and I still love it. With every upgrade they have listened and thoughtfully made great upgrades.

Pros

The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
The search feature is fantastic, I like the website design, I like the customer service.

Cons

You have to do a reverse update to open and print old charges which is annoying when that info is needed. I print the bill each month so that I have the record handy.
Somewhat uncomfortable with use for flat fees.
It is very difficult to navigate and hard to learn if you are not trained well, and especially if you do not have significant bookkeeping experience.

Cons

It has the worst customer service. No one responds and when they do, they don't get the problem and you have to explain yourself again and again.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Accounting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Check Writing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Employee Management
  • Expense Tracking
  • Fee Calculation & Posting
  • File Management
  • File Sharing
  • Financial Management
  • For Family Law
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Legal Case Management
  • Online Invoicing
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management
  • Total features72
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accrual Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Accounting
  • Automatic Backup
  • Automatic Billing
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Check Writing
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross Ledger Posting
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Check-In/Out
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Email Management
  • Employee Management
  • Expense Tracking
  • Fee Calculation & Posting
  • File Management
  • File Sharing
  • Financial Management
  • For Family Law
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • General Ledger
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Legal Case Management
  • Online Invoicing
  • Receipt Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Task Progress Tracking
  • Tax Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management

Integrations

  • Total integrations6
  • Box
  • Clio
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Slack
  • Xero
  • Zapier
  • Total integrations32
  • Box
  • Clio
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Slack
  • Xero
  • Zapier