Tabs3 Pricing

We use Tabs 3 billing, Accounts Payable, Trust Accounting and General Ledger programs. The ease of integration is such a time saver. The credit card payment option is so seamless and user friendly.

The cost. We have been using this software since 1992. I don't like the fact that when a new enhancement comes out, i.e. when PracticeMaster was introduced, and now Platinum, you basically have to buy whole new software rather than a nominal upgrade fee--especially when we have been paying the annual maintenance fee on all separate programs. We have no use for PracticeMaster, yet it is necessary to integrate with our Worldox file management software.

Luann, Thank you very much for taking the time to leave a review! We appreciate it very much! - Emily L., Software Trainer

It captures cost and fees in one easy to use program

The software does not allow the AP system to populate name and address from Tabs3 to issue client settlement checks. Class action firms represent many clients in the same case. When a case settles I have to print client name and address then type the same information into the AP program to issue checks. Being a class action firm we do not bill clients for fees and cost. I need the capability to bill and track cost to individual partners in the firm who then pays for the cost. This billing needs to be on a percentage basis.

Patty, thank you very much for taking the time to leave a review, and for recommending us! We appreciate your input, and I'll forward your request for populating client information into APS to our product development team! - Emily L., Software Trainer

Practice Master and Tabs3 provide easy to use case management, conflict check, management of client funds and billing, and capture of billable time. I have used it for over 10 years and appreciate the low maintenance, cost, and dependability of this product.

I began my law practice without a high level of computer/technological skills. Practice Master and Tabs3 has considerably more capabilities than I am able to utilize with my limited tech skills. The tech support necessary for me to learn to utilize the other components costs more than I want to pay.

Julie, Thank you very much for taking the time to leave a review! We appreciate your input very much! There is a library of training videos out on our website that may be helpful for learning more of the product. - Emily L., Software Trainer

Ease of use. Excellent support. Very Fast database program.

Nothing to not like about this program. I think that it is a great value.

Louis, Thank you for taking the time to leave a review! We appreciate your feedback. If you do think of something you'd like to discuss, Support is always here to listen! - Emily L., Software Trainer

This software is really user friendly. Entering time and preparing reports are easy. Been using this for over 20 years!

Software maintenance is pretty expensive, since we rarely (if ever) use it as we never have any issues. However, it's good to have "just in case."

Bonnie, Thank you very much for taking the time to leave a review! We appreciate your input very much! Please do keep Support in mind if you even just have questions as to whether something is possible, or if you need a quick question answered. We'll be happy to help! - Emily L., Software Trainer

Tabs is very user friendly and their customer support is accessible and knowledgeable. The newest version recently saved me from a big job with a new function "reorder fees". This function came just in time.

We have the version that only allows 9 timekeepers. We only need a few more but the cost is prohibitive to upgrade for a small firm like ours.

Faith, Thank you for taking the time to leave a review! We appreciate your feedback. If there's anything we can do to help, please let us know! - Emily L., Software Trainer

We have added fields in PracticeMaster to track information that we want available, and those fields are then available in the Report Writer. For example, we added a tab for our Estate Planning matters to track which documents were created for them and whether we are storing the originals or if the client has the originals. Report Writer allows you to create custom reports pulling information from PracticeMaster. I wish you could pull more information from other parts of the Tabs3 Suite in the reports. While we are slow to incorporate new features into our daily use, I find many of them valuable. We have just started to use the email statement feature which isn't very new.

There is so much to the software that it can take a new user a little while to get up to speed on it. It takes some training to know where to enter information so that it syncs correctly between the different parts of the software. We need to be more proactive about learning about the features and functionality. We don't have a reseller that helps us implement them.

Katherine, Thank you for taking the time to leave a review! We appreciate your feedback. There are some tools available to pull data from other areas of the software for reports--if you're interested, reach out to Support and we can talk to you about them! Thanks again! - Emily L., Software Trainer

Once it's figured out how to use it, it's basically pretty simple. It does have some confusing areas however. Trying to find the solution in the Help area is difficult at times as well. Tech Support is very helpful when needed, and patient if it takes awhile to explain exactly what your problem is.

We've only been using it a little over 1 year. It was a switch from Timeslips, which is very user friendly. There have been too many updates this year though. We have to use our IT company to install the updates, which gets expensive. The main 2020 update was installed, but then there have been I believe 3 since then. It shouldn't be necessary to have so many updates, unless they can be auto installed, like Microsoft does, etc. not involving IT assistance. Tech support can do it as well, but access to the company server is required to install them.

Becky, Thank you for taking the time to leave a review! You're right that we release updates throughout the year--we're making changes and adding new features that we hope our users are excited about! We've changed the process so that not all updates have to be done on the server for our Platinum version, any updates that need to be run at the server will tell you when you go to Help | Check for Updates or when the installer is run. We hope this change will make it easier for you to keep up to date! Thanks again! - Emily L., Software Trainer

It is feature rich (can do everything I ask it to do) and is easy to use.

Very little not to like. Even the price is surprisingly OK. They don't want to be the most expensive - just the best.

Don, Thank you for taking the time to leave a review! We appreciate it very much. - Emily L., Software Trainer

I love how easy Tabs is to use and just like the name, all you have to do is TAB through the entire invoice. It's very easy to navigate and when you need to make changes it's super easy. The new design layout that was just unveiled is great! There are some new much-needed features that were updated and that makes it even better.

I don't like the fact that once you create an invoice and save it if you realize you messed up and put it under the wrong account number, you can't just fix it and delete it yourself. You need to contact an administrator with permissions to have it deleted, but I understand that's just a safety precaution and nothing really negative about the software itself. Otherwise, I haven't found any additional negative things about Tabs.

Thank you very much for taking the time to leave a review! We appreciate your comments very much. If there's anything we can do to help you, please let us know! - Emily L., Software Trainer

I most value the interface between Practice Master Billing and Tabs 3 . A law firm rises or falls on its billing practices. The easy to use timer allows us to easily capture time spent on multiple projects and with multiple clients throughout the work day, which results in more accurate billing.

The software is not user friendly. The learning curve is very steep.

Dorothy, Thank you for taking the time to leave a review, we appreciate it! We'd like to know what we could do to make the software easier for you to use--feel free to contact Technical Support with any suggestions. Thanks again! - Emily L., Software Trainer

Module integration, ease of use, customer support, and company response to user feedback

The cost of cloud-based (platinum) service. It would be wonderful if I could work on TABS remotely without having to pay an arm and a leg to do so.

I use everything except for PracticeMaster. All the components work well together and allow me to manage our firm effectively and efficiently. We use the report writer for customized reports, the trust account manager for managing trust accounts.

The cost of maintenance and the increased cost to platinum are a little more than what I'd like to pay. We have not moved to platinum for this reason. It might make sense to other firms, but for us, the cost is not worth it.

Katrina, Thank you very much for taking the time to leave a review! We appreciate your input very much. Please don't hesitate to reach out to Technical Support for any questions you have! Thanks again! - Emily L., Software Trainer

User friendly, good prompt support always available.

Report customization is quite technical, although support are usually available to assist.

Caroline, Thank you very much for taking the time to leave a review! We appreciate your feedback. If you think of a way we can make things easier for you, please let us know! - Emily L., Software Trainer

I like the seamless integration and the cost.

The learning curve was much greater than expected. We had a week of onsite training after installation, and it was nowhere near enough. We ultimately had a weekly, sometimes daily, telephone conference with Tabs3 support and after four months of that, we finally had a good grasp on the terminology to be able to function within the program and make it work for us.

Angela, Thank you very much for taking the time to leave a review! We appreciate all the input we've gotten from you and Shana over the last couple of years. - Emily L., Software Trainer

The software has a wide array of features and billing is nicely prints out in a very organized and concise format, it really does have a lot of detail and nice features.

It seems to always have some problem or error message on the rare instances when I actually needed it to do a billing for a client, nothing is worse than paying for a product and then having to waste time because it will not work and then get stuck paying extra by having to call and pay the tech department $200 per hour to help you figure out why their product does not work as it is promised and as it should from the start. How is it possible that the product regularly has error messages that are not resolvable without a call to the tech department. Very frustrating.

I am sorry that Mr. Gunthert has not had a good experience. We have reached out to him to discuss the specific issues that he is having.   I did want to mention a few things related to the points that he brought up. To make sure clients get off to a good start, every purchase of Tabs3 includes a free year of maintenance, which includes both technical support and any product updates that come out...

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It does what it is supposed to do. I use Tabs3 for billing and for keeping track of my client trust account. It has many useful features and reports.

They had very bad service when it comes to maintenance. The software is not very user-friendly, first of all, so you're likely going to need technical and/or customer support. I've been using it for nearly 10 years, and this is how they treated me: I paid the same price for maintenance for the first three years, and everything was fine. Then they decided it was time to start gouging me. Every year,...

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It is very capable software for the price, and the software company that writes it bases many of their upgrades on enhancement requests from actual users.

As it has grown more sophisticated, the non-platinum software has become slower and the integration with Outlook 365 keeps dropping the PracticeMaster add-in.

Sandra, Thank you very much for taking the time to leave a review! We appreciate it very much! - Emily L., Software Trainer

Very easy to use and price was right for our size firm

There are little things that could be done to make things easier that cheaper program offer, there could be more free/inexpensive training and/or training groups

Angie, Thank you very much for taking the time to leave a review! Please contact Technical Support for help submitting your wishlist, and keep an eye out on our newsletter and mailings for available webinars. We appreciate your feedback very much! - Emily L., Software Trainer

Although there is a learning curve, this software is able to do everything I need. The other Tabs systems all integrate seamlessly which allows for less time wasted.

There is a learning curve. It isn't an expensive system, so the cost shows in some of the functionality. There is way more offered than you actually use so it's not as user friendly as it could be.

After sales customer service and support from the technical staff. Ease of use. Version upgrades.

Version 19 did not successfully support automatic upload to positive pay.

Maribeth, Thank you for taking the time to leave a review! Version 2020 of the software has added a Positive Pay export so you can get a file to upload to your bank. Contact Support if you have questions about it! - Emily L., Software Trainer

This is a very good product for a small firm. User friendly and very easy to learn.

I would prefer lower cost to add individuals to Platinum to allow for time entry on phones.

Meichell, Thank you for taking the time to leave a review! We do have options to add more people to Connect without adding users to PracticeMaster--if you're interested, reach out to Sales and ask about Tabs3 Connect for Billing! Thanks again! - Emily L., Software Trainer

The Price was reasonable and the software is stable and reliable.

PM is Difficult and expensive to use in the cloud. Will not work on VPN.

David, Thank you very much for taking the time to leave a review! There are some options for cloud usage, however you're correct in that we don't recommend VPN in a lot of situations for performance reasons. If you need to discuss options, Support would be happy to help. - Emily L., Software Trainer

Ease of use and durability. Ability to email bills.

Without Premium (expensive for a solo), there is no use on wireless products.