Time Matters Features

Time Matters

Practice management solution for legal firms

3.38/5 (42 reviews)

Time Matters Feature Summary

  • Access Controls
  • CRM
  • Case & Client History
  • Case Defined Timekeepers
  • Case Notes
  • Conflict Management
  • Corporations
  • Discovery Management
  • Docket Management
  • Email Management
  • Email management
  • Government
  • Law Firms
  • Legal Case Management
  • Multi-Office
  • Reminders
  • Rules-Based Scheduling
  • Staff Calendar
  • Time Tracking
  • Trust Accounting

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Calendar Management
Client Management
Collaboration Tools
Compliance Management
Configurable Workflow
Contact Management
Contract Management
Custom Forms
Document Automation
Document Generation
Document Management
Document Review
Document Storage
Email Integration
Event Triggered Actions
Expense Tracking
Financial Management
Forms Management
Frequency-based Tasks
Full Text Search
Monitoring
Recurring Tasks
Reminders
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Time & Expense Tracking
Version Control
Workflow Management
Learn moreCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Calendar Management
Client Management
Collaboration Tools
Compliance Management
Configurable Workflow
Contact Management
Contract Management
Custom Forms
Document Automation
Document Generation
Document Management
Document Review
Document Storage
Email Integration
Event Triggered Actions
Expense Tracking
Financial Management
Forms Management
Frequency-based Tasks
Full Text Search
Monitoring
Recurring Tasks
Reminders
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Time & Expense Tracking
Version Control
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Archiving & Retention
Automatic Backup
Billable Hours Tracking
Billing & Invoicing
Calendar Management
Client Management
Collaboration Tools
Compliance Management
Configurable Workflow
Contact Management
Contract Management
Custom Forms
Document Automation
Document Generation
Document Management
Document Review
Document Storage
Email Integration
Event Triggered Actions
Expense Tracking
Financial Management
Forms Management
Frequency-based Tasks
Full Text Search
Monitoring
Recurring Tasks
Reminders
Role Management
Role-Based Permissions
SSL Security
Search Functionality
Status Tracking
Task Management
Task Planning
Task Scheduling
Task Tracking
Time & Expense Tracking
Version Control
Workflow Management
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Mobile apps

iOS App


11 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Time Matters Feature Reviews

25 reviewers had the following to say about Time Matters's features:

Jennifer Avery

Not user friendly

2020-08-18

The company was great for customer service and also tech support. The product was just poor.

Pros

I liked the billing features but that was really it.

Cons

It did not have a case management software that our firm needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Shapiro, J.D., CELA

Antiquated program with zero customer support

2018-12-19

As you can tell we're very unhappy with our Time Matters experience. We've had the program for a number of years, but will be moving on to an alternative system soon. Lexis/Nexis has ruined the program and seems uncaring about its users.

Pros

Reasonably easy to understand, with all the basic features needed for a general law practice

Cons

Very clunky to use, poor document management, no client portal (they used to have one but abandoned it when it didn't work).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Oldenburg

Heavy user

2017-09-15

Excellent tickler and calendaring system.

Pros

It is effective at sorting and printing reports.

Cons

This program tries to be so comprehensive it's bloated and difficult to optimize. This program is the gold starard and does everything well once the user fully optimizes it. My criticism is that this program is hard to optimize and utilize effectively for small firms. For the price point there are better programs for smaller firms to use efficiently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Stewart Crane

TimeMatter!

2016-12-13

Backups are a huge pain due to Microsoft SQL Server Express. The feature set is huge.

Pros

the large feature set, integrations with other software, document management.

Cons

Difficulties with upgrades and backups, maintenance costs, server-based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Time Matters

Remember to include the costs of a server when deciding whether to purchase this software!.

Source: Capterra
Helpful?   Yes   No
Read more
Adam Spence

Robust Product but not for mobility

2017-01-24

Pros

- Its integration with Billing Matters is incredible and very useful in billing clients and tracking ARs.

Cons

- It is expensive for an upfront buy but then you can keep and use the same version for years (pay a third party for support when you need it).

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Legal Services company, 1-10 employees)

Time Matters Review

2019-02-16

Pros

Very user friendly and easy to navigate.

Cons

Does not sync with other time management software products.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I've had to use this software for work before.

2018-02-15

Pros

TimeMatters is a good way to easily track the files and data required for legal cases, and makes legal practice management a fairly easy task.

Cons

TimeMatters has a very steep learning curve and requires a high level of training before usage can commence. Additionally, it can be hard for users to fix problems on their own, and various issues frequently require outside intervention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin Knepper

We have used this software since 2000. Extremely customizable. Could not practice law without it.

2017-12-31

If I were starting out new and picking a case management program for a plaintiffs personal injury practice I would probably pick a different case management program such as Houdini or Needles.

Pros

All documents in a case or contact can be associated with & accessed from the program.

Cons

Only 1 attorney needs timekeeping and billing, she has stayed with Timeslips which predated Time Matters use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorin Quinlan

Great system for managing your practice & cases

2018-03-12

Pros

It's an older product, but still "keeping up" with all of the new case/practice management software's on the market.

Cons

Could use a couple more bells & whistles like automating deadlines. Otherwise, good value for money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Richard Filiberto

Best of the best - the First

2016-05-27

TimeMatters is the preeminent law practice management program - does it all - does it the best.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Susana Valiente

Good for managing clients

2019-03-14

Pros

I think it makes a great job managing calendars, reminders, and assigning tasks.

Cons

Not good as a cloud based storage, it crashes often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shawna Sullilvan

Excellent software to use if you run or work for a law firm!

2018-04-05

It gives me easy access to all information related to our clients, including pleadings related to a case.

Pros

I like that you can house all of your contacts in Time Matters and save related pleadings to a matter for everyone in your practice to access.

Cons

I struggled with linking the contacts to matters initially.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
L.D. Murray, Jr.

Works Great at Office but Lacks in Mobile & Outside Office Abilities.

2016-12-14

And even with TM Mobility, while a huge help, is nothing more than remote access some docs, calendar viewing and to do tasks.

Pros

File Specific Features allowing a wide range of possibilities with every case matter opened.

Cons

Even the (limited) mobile access is woefully lacking in functional features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Time Matters

Terrific features that offer any user a wide range of possibilities to do all sorts of tasks and allows for in-depth analysis of every case file & precision record keeping (both with time and expenses). Make sure to realize all these features are sitting at your desk and that they will take a little more time to learn than the average less capable programs.

Source: Capterra
Helpful?   Yes   No
Read more
Alexa Thompson

Helps me keep track of billable hours

2019-08-15

Pros

I like that it’s easy for me to track my billable hours and notify clients.

Cons

It’s a little costly. It’s worth the price for the convenience though.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
George Papagiannis

Was good many years ago before Lexis took over. Now, not so much.

2017-08-19

-when it works well. Billing is cumbersome.

Pros

It is a bit complicated on some tasks.

Cons

Great-but, it wouldn't restore my last backup and now many records are incorrect-for example, all invoices and list of payments all shows the same name for all records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

This program is mostly terrible.

2018-03-16

Tracking lots of deadlines.

Pros

It is very future rich. Most things that I wanted to do, I could. There are a lot of keyboard shortcuts.

Cons

Second, it frequently crashes, causing you to lose variable amount of data. Third, it has terrible integration with other programs, and doesn't easily interface with outlook, word, or acrobat.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark A. Sippel

User since 1998; the merge processing features are the best out there, true relational database

2017-12-23

Pros

As a long time computer user with 10 gig of forms and a general rural practice that covers most areas of law for small firms, the merge into templates is foundational to our practice. The calendar, separate matter and contact database with many to many relationships makes it possible to relate and connect important things.

Cons

The sql database and search is slow compared to google.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tristan Villanueva

doesnt need to be easy, needs to display law info, which it does effectively

2018-09-09

i use this to enter documents and link them, it does its job without too much fluffm and i need the job done pronto, which it does

Pros

It is easy for lawyers and paralegals to use because they are trained for that type of stuff, its hard for a joe-schomo because they dont know anything about law

Cons

triggers take a long time to activate, program integration with outlook and adobe acrobat is usually good, but when you try to scroll down while your are linking the pdf to the time matters case, it closes. software integration for outlook take a while to load.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Love this program! Everything I need is all in one spot!

2018-04-25

It also helps that all of our contact information can be stored all together in this program.

Pros

I can also easily calendar all matters and link the tasks to the appropriate contact.

Cons

Sometimes the software can get tricky. It took me a little while to learn all of the ins and outs of the program. Sometimes certain tabs are missing when I open the program, so I have to take some time to find out where they are to open them again. It still takes me some time to find items in the program that I don't use every day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Individual & Family Services company, 11-50 employees)

So much to do, so much to see

2019-01-19

Pros

Love the calendar and how easy it is to add tasks or event to multiple users at once.

Cons

So much to offer indeed, but then you would need a full week workshop for all employees to grasp how to use it all... which is obviously not doable...

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly Jacobson

Started off well, ended bad

2019-12-03

Pros

The organization of case matters, calendar features

Cons

The software was unreliable. Our office experienced software crashes on a daily basis towards the end of our use, and technical support was near impossible for our IT to reach.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Shindler

Great Software for 1997, Not ideal for today

2018-10-09

Pros

It has much of the functionality a law practice would need to function.

Cons

It doesn't work with mobile devices well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 51-200 employees)

Centralizes Everything in our Practice

2019-03-05

It has been a very useful software. I'm not sure that we'll always stick with this software, but it has been useful and is definitely worth the investment.

Pros

My favorite element of Time Matters is how easy it is to centralize and congregate all of my different tasks (calendar, billing, email, etc).

Cons

It has a much wider range of capabilities than what I utilize, but it's not easy to learn how to use the different features.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Earl Jackson

Not up to speed.

2016-04-26

The software. although pretty straight forward on your basic items - calendar, contacts, and cases, is clunky, prone to crashes, and with some features like document automation has never worked right.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Zane Clark

This product is not user friendly, is overly complicated, and customer service can't help.

2017-10-23

Only a huge bill.

Pros

With a dedicated IT person to work with 40 hours a week, this program might be useful. Only a large firm would be capable to use.

Cons

It does not integrate well with Microsoft Programs either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more