TM Cloud Features

TM Cloud

Trademark & intellectual property management solution

4.5/5 (28 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Alerts/Notifications
Audit Management
Billable Items Tracking
Calendar Management
Calendar/Reminder System
Case Management
Categorization/Grouping
Contact Management
Customizable Reports
Customizable Templates
Data Capture and Transfer
Deadline Management
Design Management
Docket Management
Document Management
Document Storage
Drag & Drop
Historical Reporting
IP Portfolio Management
Indexing
Mailing List Management
Metadata Management
Monitoring
Patent / Trademark Management
Patent Tracking
Portfolio Management
Records Management
Reminders
Renewal Management
Reporting & Statistics
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Status Tracking
Task Management
Template Management
Third Party Integrations
Time & Expense Tracking
Trademark Tracking
Two-Factor Authentication
User Management
Workflow Management
iCalendar Support
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API
Access Controls/Permissions
Alerts/Notifications
Audit Management
Billable Items Tracking
Calendar Management
Calendar/Reminder System
Case Management
Categorization/Grouping
Contact Management
Customizable Reports
Customizable Templates
Data Capture and Transfer
Deadline Management
Design Management
Docket Management
Document Management
Document Storage
Drag & Drop
Historical Reporting
IP Portfolio Management
Indexing
Mailing List Management
Metadata Management
Monitoring
Patent / Trademark Management
Patent Tracking
Portfolio Management
Records Management
Reminders
Renewal Management
Reporting & Statistics
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Status Tracking
Task Management
Template Management
Third Party Integrations
Time & Expense Tracking
Trademark Tracking
Two-Factor Authentication
User Management
Workflow Management
iCalendar Support
Visit WebsiteCompare App
API
Access Controls/Permissions
Alerts/Notifications
Audit Management
Billable Items Tracking
Calendar Management
Calendar/Reminder System
Case Management
Categorization/Grouping
Contact Management
Customizable Reports
Customizable Templates
Data Capture and Transfer
Deadline Management
Design Management
Docket Management
Document Management
Document Storage
Drag & Drop
Historical Reporting
IP Portfolio Management
Indexing
Mailing List Management
Metadata Management
Monitoring
Patent / Trademark Management
Patent Tracking
Portfolio Management
Records Management
Reminders
Renewal Management
Reporting & Statistics
Role-Based Permissions
Scheduled / Automated Reports
Search/Filter
Status Tracking
Task Management
Template Management
Third Party Integrations
Time & Expense Tracking
Trademark Tracking
Two-Factor Authentication
User Management
Workflow Management
iCalendar Support
Visit WebsiteCompare App

TM Cloud Feature Reviews

25 reviewers had the following to say about TM Cloud's features:

Adrienne T.

TM Cloud has been my go-to choice for trademark portfolio management for years. Perfect solution.

2018-03-20

The automated docket deadlines, trademark reminder functions, and calendar integration make my job much easier and efficient.

Pros

Customizing gives me the control to work how I want.

Cons

Reports. Building the perfect report is always tedious and time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the kind words and feedback on the reporting functionalities in the system!

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Anonymous
A verified reviewer

I paid upfront for a full year subscription (the only option). Did not like it. Could not cancel.

2018-03-19

Pros

The industry is in need of IP docketing and management software.

Cons

Execution is poor, interface is not user friendly, no cancellation option, no trial period to figure out if it actually suits your firm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the feedback. We do indeed offer 30 day trial periods for new users and our minimum subscription term listed in our TOS agreements is for 1 year then month to month after.

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David T.

I have been using TM Cloud for about a year for approx. 300 dockets

2018-03-15

Pros

- possibility to obtain information directly from the TM Office in the platform. - easy access and management of dockets

Cons

far too "US based" approach e.g. kind of action are set for the US practice which is only one country and may not apply as such to the rest of the world. More generic terms should have been set or for example a connection of the specific legislation that would be created as soon as the concerned TM is a US or non-US one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the feedback David! The majority of the deadlines/fields in drop down lists can be customized to your own terminology to better suit your practice. We¿d be happy to set up a quick screen-share to show you how to amend the wording.

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John C.

A great practice management program.

2018-03-10

Pros

Renewals can be set up with automated emails; documents can be added almost anywhere; licenses are soon to be in a separate module;

Cons

There is limited financial reporting and integration but no one seems to do that well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the great review John!

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Frederic L.

Great dashboard

2018-03-15

Organization, efficiency, cost effective.

Pros

I saved time, so my clients are happy.

Cons

It could be interesting to have a controlled access for clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Frederic! TM Cloud does indeed provide custom controlled access for clients, agents and any other custom outside access. The records and different sections are partitioned so you can only share the specific information you desire. The support team is more than happy to explain in more detail how this works and aid in setting this up for you.

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Jennifer P.

This is great software, the TMCloud team is great.

2018-03-15

Pros

I like the information provided on the dashboard Dock section.

Cons

The company management feature needs to be user friendly, it has several Contact records for the same Contact, when I try to merge sometimes it works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review and feedback Jennifer! Most of the deadlines/reminders and fields in the drop down lists are customizable, the support team would be happy to show you how to amend the system to ensure its perfect for your business.

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Erin L.

Great customer service.

2018-03-16

Pros

The reminders generated 3-6 months before filing deadlines in generated reports that gives a good time frame to remind clients and gather the necessary information

Cons

Would like there to be a feature where all marks could be updated with a single feature instead of having to go into each mark to update it to be reflective of the records of the filing office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the kind words Erin! We are always striving to perfect the software and automation is one of our top priorities. Stay tuned!

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Sarah Z.

Great for Trademarks

2018-12-10

Pros

This softwares is very easy to use from pulling in information from the U.S.

Cons

This was all we needed for our firm, but I guess if I wanted to store my documents I would like something a little less complex then making a document profile.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the kind words Sarah. We are glad you are satisfied with the software!

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Sarah Z.

Perfect for our TM needs

2018-03-15

Pros

I love the ease of the reports and flexibility for whatever information I need or want to provide the client. The import is a great tool and there are options to create internal docket deadlines as well.

Cons

Thus, I think product information or tips sent out via email every so often would be a great addition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Sarah! TM Cloud is certainly more ¿trademark centric¿ but we do have a patents module which works in a similar fashion to the trademarks module. We would be happy to provide the patent module free for 30 days to see if it suits your patent needs, email the support team and we can have it activated in your system for you.

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Mary-Ann C.

TM Cloud is an easy to use and informative tool.

2018-03-19

Pros

It allows me to plan my week and gives me a heads-up on those tasks that are coming up in the next thirty days.

Cons

If I could add a feature to TM Cloud, I would connect the system to trademark offices around the world, so that I could import the applications rather than having to add them manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Mary-Ann! TM Cloud is indeed connected to international trademark offices for downloading, auditing and refreshing data where available. Currently the system is integrated with 65 online trademark offices. When importing a new record (foreign or not), simply select the jurisdiction from the dropdown list and enter the application or registration number to download.

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Kelly W.

Easy to use and reliable

2018-07-27

It's great to have a reliable, easy to use docketing system with customizable reports sent to my inbox.

Pros

I don't have time to learn an new docketing system.

Cons

And it can be difficult to precisely tailor custom reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Kelly!

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Paula K.

pretty good; lucinda is very nice to deal with.

2018-03-15

reporting cloud based ease of use

Pros

relatively easy to use/ ability to printout custom reports/ links to TM Office

Cons

wish it had more shortcuts - eg batch entry for Journal sometimes we have to bring suggestions/updates/deadline protocols to the company would be nice to have more links to TM Offices

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review and feedback Paula!

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Anonymous
A verified reviewer

Easy to use and fantastic customer service

2018-03-19

Very easy to set up and keep current on deadlines

Pros

Very easy to use - generally intuitive - adding a new trademark is easy as is setting docket search parameters

Cons

The search function can be a little persnickety - for example, if the applicant/registrant name is ABC Fabricating, you can't just search on ABC, you have to search on ABC*

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks! We appreciate you taking the time to review the platform.

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Anonymous
(Legal Services company, 1-10 employees)

Better Than Most

2019-01-11

TM Cloud is better than some systems that I've used, but they still lack features that would make them a 10.

Pros

Easy to navigate, easy to use, reliable, creates a deadline for some actions that are really reminders

Cons

Lacks reporting features, lacks customization - would be nice to have a system that auto generates "reminders" based on details within the record

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review of TM Cloud. The software does have the ability to set up custom automated deadlines and reminders and well as custom reports. Please contact support@tmcloud.com and we'd be happy to assist.

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Anonymous
( company, 201-500 employees)

Great docketing software for in house counsel

2018-03-15

Pros

This docketing software works great for in house intellectual property. The reports are easy to run and its pretty straight forward docketing.

Cons

What I do not like about the software is if you change an TM image it changes all images linked to that TM so say you file it in a different language and change the MX image it changes all of them etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review! The best place to manage the image files is from within the Trademark Profile section in the Settings. The support team would be glad to aid in making the process smoother for you.

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Bahram N.

Good Service, but not always intuitive

2019-02-04

Pros

Does the job: I've been tracking over 100 marks and managing their deadlines adequately.

Cons

Some of the instructions were not updated after the interface was changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig S.

WCIS

2018-07-31

We have been very happy with the product and would recommend it others (and have done so!)

Pros

Listen to customer comments and integrate them into the system

Cons

The the docketing system is aimed primarily at US users and is not very easy to modify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the feedback Craig! We are very glad that you are happy with the product and recommend us to others.

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Jackie L.

Best Software and Customer Service Ever!

2019-01-08

If I have a question there is no wait time for a response.

Pros

The ease of learning it and performing the various tasks I need.

Cons

I have yet to find anything that I do not like about this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review of TM Cloud Jackie! We are very pleased that you are happy with the software and the customer support.

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Heather B.

Compehehensive docketing for an international trademark practice

2018-08-02

This has been a solid docketing system for me. Others I've used have felt clunky/outdated or didn't have the features I need to run my practice efficiently. TM Cloud seems to cover all the base in terms of my needs and user friendliness.

Pros

My new favorite feature is being automatically notified on updates to my US applications.

Cons

I have some trouble figuring out how to automate certain features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the kind words Heather! We are glad that you are enjoying the new pending USPTO automation!

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Anonymous
A verified reviewer

Great program, but could be more flexible.

2018-03-19

Auditing records prevents user errors and increases productivity

Pros

Foreign country auditing, U.S. record auditing, fairly simple to navigate, allows for custom action entries, responsive customer service

Cons

Hard coded task descriptions, hard coded docket entries that can not be amended, reminders show as deadlines because they are calculated from static dates, auditing feature is difficult to use for some foreign countries because you have to know the application format in order to use it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review! The majority of the system calculated deadlines and reminders can be customized to your preference from the settings menu. The support team would be more than happy to walk you through on how to amend your deadlines.

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Julianna O.

Overall the program is fine. It suits our needs but we do get frustrated using it at times.

2018-03-15

We get the ability to help our business folks understand their intellectual property better by showing them their portfolio in one place, and we can also audit our portfolio each year by clearly understanding which trademarks are registered.

Pros

We appreciate that we can pull reports and determine what trademarks are coming up for renewal in the next few months.

Cons

It feels outdated and is clunky to use at times. My paralegal uses it much more than I do, but I know that she gets irritated with putting foreign trademarks into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Julianna! The support team would be more than happy to speak with your paralegal and see if we can aid in making entering foreign marks more efficient for your firm.

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Anonymous
(Legal Services company, 11-50 employees)

Very user friendly and easy to use

2018-03-20

Pros

Easy to navigate; easy to edit; ability to import data from national trade marks office; cloud-based nature which saves on hardware costs

Cons

For a small to medium sized firm the costs do escalate quite quickly as the number of trade marks increases; only free access for 2 users

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the great review!

Read more
Tina R.

In-house Counsel Paralegal with a Corporation using TM CLOUD

2019-01-08

Pros

It's easy to use and it fairly inexpensive.

Cons

Not being able to import emails in to the files, we always have to save on our desktop before we can place in file.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Tina! We do offer a complimentary Outlook add in for TM Cloud which links emails with your IP records easily. Please contact support and we'd be happy to help you set it up.

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charles k.

a modern system

2018-07-30

used for last 4 years like the updating and ability to personslize

Pros

not s knock off frm dos program withclunky interface

Cons

a lot of screen seems wasted and no wayto enlarge data that i know of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review Charles!

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Anonymous
A verified reviewer

Key part of making my trademark paralegal job seamless!

2018-03-15

Pros

Links to many jurisdictions; quick audit feature to ensure information is complete and accurate; plenty of built in reminders

Cons

Need to update trademark status from pending to registered in order to calculate 8&15 deadlines, renewal deadlines

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TM Cloud


Thanks for the review and feedback!

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