Tracers Features

Tracers

Legal research and public records search platform

4.54/5 (13 reviews)

Tracers Feature Summary

  • Data Aggregation
  • Filtering
  • Search History
  • Third-Party Analysis Integration

Competitor Feature Comparison

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Access Control
Activity Dashboard
Activity Tracking
Asset Management
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Batch Processing
Case Management
Contact History
Customizable Reporting
Data Recovery
Data Verification
Fraud Detection
History Tracking
Incident Management
Inspection Management
Location Tracking
Monitoring
Real Time Comparisons
Real Time Data
Records Management
Remote Access
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Third Party Integration
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Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Asset Management
Background Screening
Batch Processing
Case Management
Contact History
Customizable Reporting
Data Recovery
Data Verification
Fraud Detection
History Tracking
Incident Management
Inspection Management
Location Tracking
Monitoring
Real Time Comparisons
Real Time Data
Records Management
Remote Access
Remote Monitoring
Reporting & Statistics
Risk Assessment
Search Functionality
Third Party Integration
Work History
Workflow Management
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Asset Management
Background Screening
Batch Processing
Case Management
Contact History
Customizable Reporting
Data Recovery
Data Verification
Fraud Detection
History Tracking
Incident Management
Inspection Management
Location Tracking
Monitoring
Real Time Comparisons
Real Time Data
Records Management
Remote Access
Remote Monitoring
Reporting & Statistics
Risk Assessment
Search Functionality
Third Party Integration
Work History
Workflow Management
Visit WebsiteCompare App

Tracers Feature Reviews

11 reviewers had the following to say about Tracers's features:

daniel Francis

This is very helpful for finding the right defendant

2020-02-25

Now we rest assured we can get to the right person without hiring an investigator or search team.

Pros

This is a great program that allows us to find not only the correct person for purposes of the litigation but more importantly helps us locate the witnesses who are key to the court case. We are actually catching errors in the police reports and then we are able to find the right person.

Cons

Nothing really bad to say. the more you use it like any interface, the better you get. great customer service and really not complicated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Daniel,

Thank you for sharing your experience and noting specifically how plaintiff firms can utilize the Tracers platform for litigating cases. We look forward to continuing our relationship with you!

Best,
The Tracers Team

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Diane Hebner

I totally recommend Tracers

2020-02-18

I have had great luck tracking down locations of beneficiaries of estates.

Pros

The searches I did gave me what appeared to be very thorough information.

Cons

It was a tad difficult at first figuring out how to save a file on my hard drive, but I got excellent support from Tracers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Diane,

Thank you for your 5-star review! We strive to provide thorough information and support when running searches. Always reach out to customer service if you need assistance or have issues finding a beneficiary. We are here to support your firm. We appreciate your business!

Best,
The Tracers Team

Read more
Michael Popovici

Comprehensive Data Research and Responsive Customer Service

2020-05-01

Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide.

Pros

The fees are reasonable and help me to keep my investigation fees affordable for clients and defendants with limited resources.

Cons

It would help to have a clearer understanding of what each research element provides in a summary that also includes a detailed listing of the pricing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Maier

Helpful Information

2020-02-13

Tracers has always answered their phone when I call and needing an answer to a question or just resting my password. I am always able to get through and not having to wait because they are to busy.

Pros

Software helps us in our daily jobs to locate and find up to date information to find individuals for our clients

Cons

I do not have anything as of yet that I least like about the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Marc,

We really appreciate your business and for taking the time to leave us a five-star review!

Best,
The Tracers Team

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Ken GAUDET

Review of Tracers

2020-02-18

Always available to answer any questions

Pros

Easy to use...they always contact me when I have questions

Cons

I have had no problems or questions about Tracers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Ken,

Thank you for leaving us a positive review! Customer-focused care is the foundation of our services.

Best,
The Tracers Team

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Jonathan Colvin

Effective and accurate information and support

2020-05-01

the support is very good, they are able to answer the difficult questions with solutions

Pros

This product is easy to use, and has features that others do not have

Cons

nothing it provides positive results and it has ease of search

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicki Siedow

My Go-To Database for Years

2020-02-19

They listen to their customers. They've adopted several of my suggestions. Customer service is very friendly and helpful, even reaching out to me with suggestions. Any problems are handled quickly and professionally. You're dealing with a company that cares about you, not a giant corporation, to whom you're not a priority.

Pros

It's not always needed, but if you're working on a tough case it can be a goldmine.

Cons

The old interface was a bit limited and clunky, but they've redesigned everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Vicki,

We love hearing success stories like yours- finding the hard to locate people! We are thrilled that you are satisfied with our services and appreciate your taking the time to share your experience. I passed this to our customer service team. They are integral to Tracers' success and get even more motivated to serve when hearing positive remarks like yours.

Thank you!
The Tracers Team

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Kathy Hottenstein

Support services

2020-04-30

I find them very helpful when I call to ask questions. The staff are very accommodating and helpful and pleasant to deal with. The wait time if minimal if any. They are patient and are willing to take the time to answer questions in layman's terms to make the system very user friendly.

Pros

It encompasses so many facets of what is needed to "connect the dots" and do full backgrounds on individuals and explore other avenues to to provide a very detailed product to my clients

Cons

I wish it would cover more asset details and have a different or separate classification in order to obtain license plate registration information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Margo Pinder

I’m sorry I recommended this product to my boss

2020-06-17

It was disappointing

Pros

The information available in terms of addresses I could actually find online with my standard internet searches.

Cons

I was very disappointed because I actually researched the product and made the recommendation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan Kick

Investigative Tools

2020-02-27

I am able to locate people accurately around 75 % of the time. Frustrating when something goes wrong during non-business hours.

Pros

Good price value. Lots of different functions to locate people.

Cons

The addresses and phone numbers that people searches give as results are frequently stale, at least for people who are not necessarily firmly established in society.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Alan-

Thank you so much for taking the time to write this review. We take great pride in receiving feedback like yours and take it very seriously. It is important to know that offering assistance 24/7 would be a significant value add. We hope to receive even higher marks from you in the near future!

Best,
The Tracers Team

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Daryl Crouse

Comprehensive

2020-03-12

Missing information for witnesses or skip tracing is made easier with Tracers.

Pros

Comprehensive information provided. Easy to add on additional bits of information.

Cons

Expensive, but it is able to be broken down into smaller chunks of data that can be purchased individually.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Tracers


Hi Daryl-

Thank you very much for the 5-star review and for sharing your experience about using Tracers for researching witnesses and skip tracing.

Best,
The Tracers Team

Read more