LegalWorks Features

LegalWorks

Cloud-based document management software for legal firms

4.05/5 (19 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Archiving & Retention
Built-In Database
Case Management
Check Processing
Collaboration Tools
Compliance Management
Compliance Tracking
Content Management
Data Capture and Transfer
Data Import/Export
Data Retention Management
Data Synchronization
Document Capture
Document Classification
Document Management
Document Storage
Email Distribution
Email Management
File Management
Match & Merge
Microsoft Outlook Integration
PDF Conversion
Reminders
Reporting/Analytics
Search/Filter
Shared Inboxes
Version Control
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Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Archiving & Retention
Built-In Database
Case Management
Check Processing
Collaboration Tools
Compliance Management
Compliance Tracking
Content Management
Data Capture and Transfer
Data Import/Export
Data Retention Management
Data Synchronization
Document Capture
Document Classification
Document Management
Document Storage
Email Distribution
Email Management
File Management
Match & Merge
Microsoft Outlook Integration
PDF Conversion
Reminders
Reporting/Analytics
Search/Filter
Shared Inboxes
Version Control
Visit WebsiteCompare App
Access Controls/Permissions
Activity Tracking
Alerts / Escalation
Archiving & Retention
Built-In Database
Case Management
Check Processing
Collaboration Tools
Compliance Management
Compliance Tracking
Content Management
Data Capture and Transfer
Data Import/Export
Data Retention Management
Data Synchronization
Document Capture
Document Classification
Document Management
Document Storage
Email Distribution
Email Management
File Management
Match & Merge
Microsoft Outlook Integration
PDF Conversion
Reminders
Reporting/Analytics
Search/Filter
Shared Inboxes
Version Control
Visit WebsiteCompare App

LegalWorks Feature Reviews

18 reviewers had the following to say about LegalWorks's features:

Jason O.

Solid software with great OCR and search functions. Works well for my practice areas.

2017-08-09

It is my document management software for my law firm.

Pros

It has good search features and automatically OCR's all PDF.

Cons

The separation of notes and emails by general matter but not into specific sub folder does not make sense for my practice area as I have several open cases within a specific matter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Howard B.

Excellent document management program

2017-05-26

Better organization of an access to my documents.

Pros

Several items: all documents are searchable; it keeps documents organized and makes locating a document easy.

Cons

It still needs additional features (at least some of which I understand they are working on): smoother integration with at least one practice management software; a more robust local sync; and it needs a smoother integration with or its own archiving system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah S.

East to get started, great customer support

2019-06-11

Pros

Customer service for LegalWorks was a real standout. Integration with Outlook was crucial in our decision to use LegaWorks.

Cons

Very similar to most other practice management software on the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JAZMIN M.

Superb customer service and easy to use system!

2017-12-27

Able to access documents even if we are not in the office, the ability to search old cases/documents using key words and the ability to personalize notes in every matter.

Pros

The ability to obtain case information/file information anywhere I am as long as I have a Wi-Fi/internet connection and the ability to search for any documents using keywords.

Cons

I dislike the fact that "closed matters" still appear on my desktop files, they do not appear on the web version of Uptime unless selected. If there was a way to make it a little more user friendly on the desktop version so our matters are not so crowded it would really help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James M.

This product is easy to learn how to use and easy to use. Very responsive technical support.

2017-12-27

The biggest benefit is the ability to save documents in the cloud and access the documents from anywhere.

Pros

Document interface is very easy to use.

Cons

Email interface is a little clunky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert R.

Uptime legal was superb to work with in connection with my conversion to LegalWorks

2017-07-13

Web access to my practice with heavy duty cloud security.

Pros

The fact that it automatically OCR's every document makes the ability to search and locate documents or clauses much faster than other programs that require multiple steps to achieve the same result.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine W.

LW Review

2018-10-03

We are pleased with how responsive the entire team is when we have any issues or questions that need attention. The reps that we deal with are for the most part extremely helpful and pleasant. When they are unable to fix a problem quickly, they endeavor to look into the issue and get back to us with a solution in a timely fashion.

Pros

It was fairly simple to change over to LegalWorks and we were able to begin working immediately without long tutorials or hassles trying to figure out how to do everyday tasks.

Cons

We found it cumbersome, the search abilities did not meet our needs or wants, and we just found it difficult to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
David H.

Frustrated

2019-05-21

With our own adaptions and when the program is working its sufficies as a cheaper version of Amicus for us. Now with the program down we are too frustrated for words. They have no answer as to when it might be functional again.

Pros

I used the new client and new related party first name line to include the entire address and email/fax number as it would appear on a letter head.

Cons

The program has gone entirely down for two weeks leaving us with no calendar and no access to our files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara R.

We've used Legal Works since late March 2017 and like it.

2017-12-28

Better organization of files and of client emails in client files.

Pros

I also like the ability to save PDF documents as RTF documents so they can be edited.

Cons

The transfer of each file was treated as a modification, so we lost historical information regarding the latest pre-conversion modifications to our documents and PDFs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven J.

Great product.

2017-06-01

Pros

Easy for everyone to learn to use.

Cons

The document numbering feature is not live, I wish it was.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
brada t.

Uptime is aptly named since we have had very few disruptions in over 2 years.

2017-06-22

Efficient and economic storage and access to the necessary data of the firm.

Pros

Fairly easy to use and logical even for new hires.

Cons

Some of the features of legal works 1.0 are a bit clunky, specifically the calendar. The other thing that would be beneficial would be better access from smart phones.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jodi-Ann M.

Overall we like Legalworks, but wish that it had better integration with some of the functionalities

2017-12-27

Pros

Easy to set up clients and to save to matter folders.

Cons

Features that we were excited about are no longer being supported like drag and drop from Outlook and the Calendar function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rebecca S.

9/20/2018

2018-09-20

Having a place to store everything and know that it is secure and accessible.

Pros

Customer service. No matter how great a program is, if you cant get help when you need it it doesn't matter. I don't think i have ever waited more than 5 minutes to get an agent on the phone, and usually it's within 2 minutes.

Cons

Saving documents sometimes seems like a 3 step process when it could be 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barney C.

My experience with LegalWorks has been terrific. High quality product and services.

2017-06-02

Pros

It's interface is straightforward and easy to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patti G.

Easy to use and amazing customer service.

2018-06-18

The biggest benefit is portability of our files and ease of access. Files are always up to date!

Pros

Easy transition from paper to electronic files.

Cons

The only downside is it is not possible to save emails to LegalWorks on the iphone/ipad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott M.

Worst legal document management system I've ever used

2019-05-15

Horrible. See above.

Pros

There is nothing that I like about this system.

Cons

Trying to move a document or e-mail to Legalworks was a disaster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kim S.

Small Firm Big Help

2016-09-26

The windows explorer view and email function of Legal Works made it seamless.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John O.

This has been a very good product for our law firm

2017-06-20

Pros

This software is fairly easy to use and well organized.

Cons

Some of our staff not well versed on computers. Better training at the start would help. Ongoing training and classes would be a good idea.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more