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WaiverFile

Cloud-based electronic release waiver form signing solution

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WaiverFile Reviews - Page 2

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35 reviews

Recommended

MA
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Meyya A.

Sports, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use

Reviewed 4 years ago
Pros

This application is one I chose after trying out at least 3 others. It is very easy to use and very intuitive.

Cons

I would prefer to have an APP for ipad or iphone rather than a weblink. But Kiosk Desk will work just fine

Vendor response

Thanks so much for your review Meyya! We're happy to hear our service is easy to use and working well for you. We're working on native apps for both Ipad and Android and will keep you posted on that. Thanks again!

RB
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Rachel B.

Higher Education, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product & Customer Service

Reviewed 3 years ago
Pros

Easy to use technology that allows our team to quickly and seamlessly gather release forms.

Cons

Search functionality at the event level.

Vendor response

Thanks for your review, Rachel! We should be adding some more event related features soon, I'll see if we can work on adding event-specific search to that as well. (I'll contact you to discuss as well). Thanks for the feedback!

JD
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Jeff D.

Recreational Facilities and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good forms, easy for admins and users

Reviewed 4 years ago

Overall it's been a simple experience. We provide the link to the forms, users complete. We can manage simply on the back-end. I wish everything was this simple and seamless.

Pros

Easy to use, simple process for users to complete essential forms.

Cons

I don't have any cons to list at this time.

Vendor response

Thanks so much for taking the time to send us a review, Jeff! We appreciate it!

RP
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Randi P.

Retail, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Service of Waiver and Event Check-In

Reviewed 4 years ago

My favorite part of using Waiverfile is not having to lug paper forms around and then store them. I can also run reports such as how many people attended my event and run reports on how many times someone volunteered, making recognizing exceptional volunteers even easier.

Pros

The waivers were easy to set up. The reports are great after you learn what kind of reports you want to run. The customer service is next to none. Excellent.

Cons

There is a little functionality I would like to see added, but I told my team my concerns and they are considering them.

Vendor response

Thanks for leaving us a review Randi! We'll keep you posted as our development team works on the items we discussed. And thanks as well for taking the time to provide us feedback both here and directly!

FP
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Frank P.

Airlines/Aviation, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our initial experiences with WaiverFile

Reviewed 6 months ago

Excellent! Support has been tremendous, giving guidance, answering questions and doing so in a very timely manor!

Pros

WaiverFile allows us to move from using and storing paper liability release forms to an electronic process, eliminating paper management and storage hassles.

Cons

Bit of a learning curve in setting up the software to support the operation because there are many ways to accomplish the tasks. But I guess that's what makes it work; versatility

Vendor response

Thanks for the review!

DB
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Dave B.

Professional Training & Coaching, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product

Reviewed 3 years ago

I run a motorcycle safety training school. Our students have to sign two waivers before taking the course. When the pandemic hit, we wanted to eliminate the passing of paper. This was the perfect solution. [SENSITIVE CONTENT HIDDEN], helped to customize the waivers to what we needed. And it's easy to keep track of and file the waivers on their website. We can also print reports. "This is the greatest thing since slice bread".

Pros

Very easy to use with many added features.

Cons

Absolutely nothing.

Vendor response

Thanks so much for the review, Dave! We're delighted to hear everything is working so well for you!

ZE
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Zachary E.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly Recommend WaiverFile

Reviewed 2 years ago
Pros

Excellent functionality and ease of use. Customer service is incredible!

Cons

I have not run into any issues thus far.

CS
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Cari S.

Sports, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Product!

Reviewed 3 years ago

[SENSITIVE CONTENT HIDDEN] at WaiverFile was so accommodating and easy to work with. He truly made the set up process quick an effortless. Great experience and would absolutely use them again!

Pros

WaiverFile is so easy to use and the customer service was top notch. Their turnaround time was immediate. I would definitely recommend this product!

Cons

There was nothing we do not like about the software.

TS
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Tont S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love this service!

Reviewed 6 years ago

I have been using Waiver file for years in my horse training business and my clients tell me how easy and seamless the process is. I love having no paperwork before my events.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Tony for your postivie feedback! We couldn't be happier that our software is helping your events run smoother.

JH
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Juan H.

Sports, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Waiverfile

Reviewed 2 years ago

Great

Pros

Features, Customer support, Price, Dashboard

Cons

No major cons. I like this product and will keep using it.

Vendor response

Thanks for taking the time to review us Juan! Glad to hear it's working well for you!