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ZenCase

4.5
(26)

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Next Generation, Cloud-Based Law Practice software.

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ZenCase Features

Features Summary

Functionality

4.2

/5

26

Total features

49

6 categories

ZenCase features

Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billable Items Tracking
Billing & Invoicing

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management

Price starts from

999

/user

Per year

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

26

Price starts from

999

/user

Per year

learn more

Total Features

49

Unique features

  • Forms Management

  • Docket Management

Functionality

4.6

/5

580

Price starts from

24.95

/user

Per month

visit website

Total Features

45

Features in Common

22

Unique features

  • Automatic Billing

  • Budgeting/Forecasting

  • Fee Calculation & Posting

  • Collaboration Tools

Functionality

4.5

/5

442

Price starts from

49

Per month

visit website

Total Features

103

Features in Common

46

Unique features

  • Automatic Backup

  • Mobile App

  • Bankruptcy Case Management

  • Document Classification

Common ZenCase comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the Efficiency!

Reviewed a month ago

Zencase has been so easy to work within. Users can easily maneuver around the software so the learning curve is minimal. Also the Customer Service is great.

Pros

As Billing Manager, their ease of billing is so refreshing. I am able to create prebills based on specific filters such as Matter Manager, billing type, matter type, etc. I no longer have to print out prebills, I can create them and the Managing Attorney can go through them within Zencase and make any necessary changes and mark them as approved. When the invoices are ready to be finalized, with a click of a button all the expense back-up is attached at once. That is Awesome! Zencase has saved me Hours of time searching for and attaching expense documents to my bills so invoices get out the door quicker, and money comes back in quicker. A great improvement for Cash Flow.

Cons

I have no Cons about this software. It has made monthly billing easier, faster, and more efficient. If issues happen to arise, The Customer service team can be reached via Chat, and respond almost immediately.

Vendor response

Hi Sherry! We are glad that ZenCase has made your work easier and more efficient!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Case Management Program

Reviewed a month ago

ZenCase is a pleasure to work with, They are always looking/finding new ways to improve their product and love customer feedback. They want their software to work the way your firm works.

Pros

ZenCase is user friendly, Customer Service is A+, Everything is at your fingertips. Great search/filter capabilities. The Billing/Invoicing in ZenCase has helped our firm tremendously. The BEST part is that your expense backup/receipts gets attached directly to the back of your firms invoices, NO having to go search for documents which is very time consuming. ZenCase has helped with time management in our billing department.

Cons

N/A-When we do experience issues- Support is extremely fast to fix.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Nothing to Brag About

Reviewed 2 months ago

The site crashes way too often. It is not integrated with outlook (therefore not integrated with calendar). I don't want to have to look several different places for tasks and deadlines.

Pros

I find it relatively easy to enter my time entries.

Cons

The software would be much more useful if integrated with Outlook

Vendor response

Hi Aimee, Thank you for your feedback. ZenCase added Microsoft Outlook email and calendar integration last month, and we continue enhance the capabilities here. You can now view your calendar and others or add task or events to your calendar directly from ZenCase!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Features wishlist

Reviewed 2 months ago

Still overall a good program - I just would like to be able to not have to go back and forth with Outlook, and use Zen as my dashboard for everything, including emails and calendar.

Pros

Integrates with Net Documents, Can find list of cases

Cons

Can't start timer without filling timecard - problematic when trying to time a phone call. Can't add a task from Outlook, particularly for minor tasks or reminders for which I end up using red flags in Outlook instead - would be great to add an Outlook email via drag and drop into tasks. New email window useless because it does not assign emails to cases automatically after assigning them in Net Documents....

Vendor response

Thank you for your review! ZenCase added Outlook integration last month for email and calendaring and look to add tasks in the near future!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I could not run my practice without ZenCase

Reviewed 2 months ago
Pros

My favorite feature in ZenCase is the Document Blueprint module that allows me to create simple document templates and populate them with data fields that carry forward to any future documents created for that matter. It truly saves hours of my time every week.

Cons

My least favorite thing about ZenCase is that it holds me accountable!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed a month ago

Time management of documentation and the integration with other Microsoft products really is phenomenal.

Pros

The features ZenCase are a game changer. This product far outweighs any other case management product I have used in my career as a Paralegal. Ease of use after the initial understanding of the product capabilities is extraordinary.

Cons

Nothing really comes to mind at this time as any issues have been resolved within the year I have been using the product. They are constantly trying to improve it and make it better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 2 months ago
Pros

Easy to use, great task management and easy use of filters and sorting

Cons

Merging and creating documents are always an issue

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Friendly

Reviewed 2 months ago

Overall, I enjoy using ZenCase. While there are certain things I desire the product is effective as is.

Pros

I love that ZenCase is extremely user friendly. The interface is clear, bright and legible. Each step of any task is clear and concise and if you aren't sure there is support to help you through. Any issues with tech are answered and resolved in a prompt manner which is critical in the legal field where time is money and crucial to every step of a case.

Cons

The only downside is that there is no way to track scheduled events in a matter. I would like to open a case and see what is pending, what has passed and what needs to be done all in one place.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love ZenCase's features

Reviewed 2 months ago

Very much enjoy working with it, as it was new to me when we started it. Besides it being slow sometimes and not being able to upload documents in tasks for reference, I enjoy the ease of it.

Pros

I love that it is very organized and easy to navigate through a case with the different folders and able to create our own subfolders. Also very easy to open up a new matter.

Cons

I wish we were able to drag documents to tasks and files rather than uploading them. And it can sometimes run really slow, but that might be a firm's network issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product, very user friendly

Reviewed a month ago

I highly recommend this product. I have been practicing law for almost 10 years and this is by far the most intuitive and user friendly management system I've used.

Pros

This software is very customizable and easy to use. My favorite feature is the task management with filters and options to save searches, and the ability to make quick notes in the body of each task for ease of reference.

Cons

The document merge feature is sometimes glitchy, but when it works, it's really fantastic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ZenCase is a comprehensive, easy to use tool that our firm relies on!

Reviewed 2 months ago

We are doing a better job of managing projects & Information, tracking the associated time involved and reducing time billing and getting paid.

Pros

Tracking/recording time, invoicing and managing receivables Managing Information - Documents and our firm knowledge Managing projects and associated task

Cons

I would like to see more reports available, but I know we can create custom reports. I would also like to see a basic document automation process for letters. The Document Blueprints feature works well for more complex documents (probably great for legal fillings).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zencase Experienced Lawyer Review

Reviewed 2 months ago
Pros

Very comprehensive platform for managing my entire law practice end to end. Love Zencase!

Cons

No negatives with this platform. It solves all my practice management requirements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software

Reviewed 2 months ago

ZenCase has been phenomenal. I would highly recommend it.

Pros

The task management and time tracking is tremendous.

Cons

No cons so far. ZenCase works so well and meets my needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ZenCase is where it is at.

Reviewed 2 months ago
Pros

The snappiness and quickness of the product. The time tracking is top notch. I do not experience much in the way of technical issues.

Cons

The screen in screen document management with NetDocs is not something I often use. Typically I will just have each open on their own tab.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ZenCase is a Game Changer

Reviewed 2 months ago
Pros

Time and billing and document generation.

Cons

Anytime I run into an issue, I am able to reach out to ZenCase's tech support for a quick fix.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Document management review

Reviewed 2 months ago

If it had a better records management section then it would be great. What I use it for now it is good

Pros

It's easy to input billing time and open mew files

Cons

Lack of records request/management section

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for time and case management

Reviewed 2 months ago

It has been good. I know they are updating a lot and that has come with an influx of days that we are experiencing issues, however, it is overall good.

Pros

The case management aspect and task lists by date.

Cons

The combined issues with other programs such as netdocuments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zencase work's great!

Reviewed 2 months ago

My overall experience has been great.

Pros

The case management is excellent. I never miss an assignment or task.

Cons

The time management is not my favorite but it works better than our previous system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Legal Billing Made Simple

Reviewed 2 months ago

Overall using ZenCase is a good experience, and if I do run into any issues their online support is always on top of it which I appreciate.

Pros

The team at ZenCase is very receptive to feedback and quickly responds to any questions. Due to this, the system is easy to navigate and is being even further improved upon all the time.

Cons

There are some minor glitches here and there (every so often bulk actions fail and I have to reselect my items and try again, some of my preferences do not save so I have to manually add them each time, etc.).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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ZenCase Review

Reviewed 2 months ago

Overall, ZenCase is user friendly, with the ability to move seamlessly among the various functions.

Pros

The ability to set and track critical, time-sensitive deadlines.

Cons

Terrible experience, mitigated but not completely without issues, with the integration with NetDocuments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Pro/Con

Reviewed 2 months ago
Pros

I only like the billing portion of it and that's about it.

Cons

It's hard to upload and rename documents, constantly logs out of net docs. Subfolders should be premade when opening a new case. Takes to long to upload documents.

Vendor response

Hi Briana, I believe the issues you raise here are NetDocuments based. We continue to work with NetDocuments to improve usability of both products and their integration. We do appreciate your comments.