CARET Legal vs TimeSolv Legal Billing Comparison

I'm over the moon with CARET Legal! The way I run my law firm has been completely revolutionized by this all-encompassing software. The software's straightforward and user-friendly layout, which has made navigating and using it a breeze, is one of its major characteristics in my opinion. My efficiency and production have greatly increased as a result of the wide variety of tools and features it provides. CARET Legal can handle everything, from case management and document organization to time tracking and billing. I'm not forced to manage several platforms or struggle with manual tasks anymore. My process has been streamlined, and I have gained valuable time thanks to the smooth integration of all these functions into a single, coherent system.

So far I have no complains about CARET Legal

Joseph, thank you so much for your wonderful review of CARET Legal! We love hearing from happy customers like you and we're thrilled to see that our platform has helped your firm become more efficient and organized.

I enjoy this software's ability to store masses of information all in one small, directed location of which I can easily access and refer to at a later date.

Software pages can sometimes be difficult to navigate. There also is difficulty in understanding where certain tools are and what other tools are supposed to be used for.

This software is just incredible. With Caret Legal, I manage my legal files brilliantly. Accounting, generating basic reports and time management are just some of the advantages this software offers me.

So far, I don't have much to complain about with Caret Legal.

Hi, Ulrich. Thank you for taking the time to share your experience working with CARET Legal. We love hearing from happy customers like you!

Easy to Use user friendly..... quick learning curve

-------- N/A no dislikes, everyone in the class likes Zola Suite

Everything is integrated in an easy web based platform that is user friendly and intuitive. You can easily work, bill, handle emails and documents all in one place.

Wish I could duplicate the last billing entry when working on one file and entering multiple billing entries.

I love the ability to manage tasks within Zola Suite. Zola Suite also has a very intuitive document automation system.

Although I understand the HotDocs integration is not yet released and still in testing, it needs additional features. Specifically, the "Overlay" feature that is native to HotDocs needs to be activated within ZolaSuite. It also needs the ability to email the HotDocs interview to clients through Zola Suite.

Hi, Aaron. Thank you for sharing your feedback. We're thrilled to hear how Zola Suite has improved your firm's productivity. We're almost ready to launch our HotDocs integration and will be making significant enhancements in round two of the release. Stay tuned!

Powerful options for billing. Best used for your routine billing activity without hesitation. You can create your own custom report too with this tool Automatic tracking

I am highly satisfied customer with the service and recommend to use.So do not see any cons regarding this.

Zola Suite is very easy to use and makes billing per client simple.

I often get logged out randomly in the middle of billing.

The billing component of the software is user friendly.

The conversion has been a nightmare, there is poor service on the back end, it has derailed out business for days on end with outages, it has yet to work wit lawpay, and took a ridiculously long time to integrate with Netdocs.

Hi, Shawn. Thank you for sharing your feedback. We know that moving your firm to a new practice management platform is a huge decision and one that is not made lightly. We're incredibly disappointed to hear about your experience in making the move to Zola. Our dedicated migration team strives to make this process as seamless as possible, but clearly, we failed to deliver on that promise. Our VP of Onboarding will be reaching out to you today to discuss how we can move ahead and make sure your team members have all of the data and training they need to fully leverage all of Zola's efficiency-boosting tools.

it has FULL accounting! Most legal matter management only has some money reports, Zola has full accounting, meaning you can actually run a P&L for your business.

I thought this platform was painstakingly created to include almost every detail you could ask for, in the end, my big boss wanted something that required Quickbooks

The billing and expenses aspects of Zola is very user friendly

The accounting reports that Zola produces needs improvement.

Thank you for your feedback. We'll have a member of our client success team reach out to you to learn more about your reporting needs.

There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.

Glitches and technical errors, especially with Zola Suite email system, happen more often than our liking; however, Zola Suite's awesome technical support team and their great availability and ease of accessibility make these problems bearable.

Ease of orientation and use for major operational tasks such as matter maintenance, time and billing.

Accessing transferred documents, but I assume this is temporary and will improve with my knowledge base.

integration of accounting, document prep and merge, matters time tracking and billing features.

Integration with Best Case bankruptcy program would be great and help me tremendously

Hi John. Thank you so much for taking the time to review Zola Suite. We're thrilled to hear that our accounting system has helped your firm move away from QuickBooks and increase efficiency.

I like the ability that this product gives me to blend different types of billing methods within the same client. I have been searching for a product that would allow both hourly and flat fee billing by matter and not client.

Still trying to get my hands around the accounting module. Not sure if I am better to wait for full Quick Books integration to start using that functionality. Need to have some method for accounting for expense disbursement which does not require the entry of a check.

What I like most is being able to go to the client profile regarding emails that I receive and reply to the client and the client is charged exactly for the time incurred. I am not required to enter a separate billing entry that wastes my time trying to track a 2 minute or 3 minute email response which seems to happen more and more.

Whether it is me or the software, I unintentionally close out of the software way too frequently. Perhaps the exit "button" should be located differently on the bar.

The timekeeping and invoicing features have definitely streamlined our billing process and trust account record keeping.

There have been a few quirks we have noticed, but customer support is always there to helpsort anything out!

The two big things that Zola gets right are the accounting component and work flow for billing. Before trying Zola, I tried manual spreadsheets, FreshBooks, Harvest, CaseOne, Clio, Xero, ebility, and probably some others. None of them got out of the way and let me run a business like Zola does. Yes, they assume that I have a dedicated office manager, but even when I do, why would I want to do that...

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There are some user interface things that I think will improve in the coming year. (For example, I don't use Zola for email, the fact that it is front and center doesn't help me, but that is not something I have to work around.) They publish their roadmap so I know that the platform is going to develop.

Easy to navigate and intuitive. Have lots of features and functions, such as bi-directional email integration, trust accounting, CRM, billing, time tracking, etc.

Overall, the program is very slow and takes time to perform most tasks. Limits the number of credit cards you can sync with your bank; limits the billing/bulk options under certain plans; accounting module is very basic and light ages behind QuickBooks; CRM lacks depth and functionality of other CRMs.

Hi Alex. We're truly sorry to hear about your experience with CARET Legal. We'd love to help you with the issues you're facing regarding email, billing and accounting and overall performance. Please reach out to our support team at support@zolasuite.com and we'd be happy to speak with you further to resolve the issues you're experiencing.

Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.

Zola Suite does have a few bugs that could use some ironing out. Some days, some of the features are unavailable. At times, saving emails to the email page from Outlook is not as easy as it should be. If Zola Suite addressed this, it would be near perfect.

Thank you for taking the time to share your feedback, Lucas! We're so glad to hear that Zola Suite's time tracking and task management features have helped you be more efficient. A member of our team will be in touch to discuss the Outlook issue you're experiencing; it sounds like we may need to update your Outlook plugin.

Calendar / task / mobile app really work well access by principal & staff — exchanging between staff works well

Financial component is weakest part — ended up getting a simple program for trust accounting. Just didn’t integrate the billing component— felt other programs did it better

What I most liked about the software was the ease of use and the great training that came along with the software.

I did not like the initial lag time, however that was resolved and essentially was an issue on our offices end not Zola Suite itself.

I love that this is an all-in-one system. After having my billing all twisted up by trying to integrate a case management system with a billing system, I'm excited to have one place to go for everything. Also, the email integration makes tracking time and tasks seamless. The interface is beautiful and easy to use and I can see my entire practice in one snapshot.

There's a bit of a delay with the email and that's a little annoying. That's the reason fro the 4 stars instead of 5. I'll be moving quickly through my email and suddenly emails that I deleted pop back up again. Also, I'm eager for the live calendar integration and the bank feed.

Ease of use, flat pricing that includes trust accounting.

I cannot think of any - have not run into any problems.

The best thing is that everything is in one program. Calendar, e-mail, documents, billing, etc. Also, you can log in from any where and from any computer.

When you leave the calendar to go into another option, it defaults back to my calendar (I do not use a separate calendar at work) but Zola is working on this so soon it will default to the attorney calendars I use daily.

Coordinating with client's legal billing software.

The process to correct file errors is a bit complicated and can be time consuming.

Compared with other legal billing software programs (which also have case management features), Timesolv is a no-nonsense, cloud-based legal billing software.

Sometimes, it is clumsy to generate reports (i.e., running a report of all time spent on a particular case for particular members of the firm)

Easy to learn/use; excellent customer service; makes billing clients a simple process; you can set up different commission percentages for each attorney for each client/matter - program automatically calculates commissions.; you can email invoice/statements directly to clients with one click. Save time and money with Timesolv!

Timesolv takes their customers feedback very seriously. There is very little I can say I like least with this program, as they have added/changed many things to accommodate us and other customers. Wish it had more invoice templates..that's about it

Legal Billing and time entry is very easy to use.

I wish there was more integration with email and office management of cases.

TimeSolv is much more intuitive than other legal billing software- the customer service is outstanding.

I would appreciate more available tutorials for the lesser used features.

This is the most user friendly legal billing software and their customer service is awesome!

Their is nothing that I dislike about this software

What I liked most about this software was its ease of use. I was able to put in time entries with ease.

What I liked least about TimeSolv was that it was a bit pricey and some of the features were buggy. However, it didn't stop us from making invoices.

TimeSolve is so easy to use!! I like the customer service, too. Though everything about the interface is fairly intuitive, occasionally I need help. Whenever I do, the staff promptly replies, with the information I need clearly stated. It's a great product.

I cannot think of a single thing that I don't like about TimeSolve Legal Billing, or about its installation.

It is very user friendly. It is easy to learn to use. Does everything I need in my legal practice.

Nothing. I like everything about the product and would recommend it.

This software is user friendly and packed with features. You can capture time at work on a desktop or on the road on your laptop, phone or tablet. Your monthly fee even covers all software updates and customer support if you have any questions.

I don't have any complaints about the TimeSolv software.