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Mailchimp

4.5
(16.8K)

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Email and advertising marketing automation platform

(413)

Mailchimp Pricing, Features, Reviews and Alternatives

Mailchimp FAQs

Q. What type of pricing plans does Mailchimp offer?

Mailchimp has the following pricing plans:
Starting from: $13.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Mailchimp?

Mailchimp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Mailchimp support?

Mailchimp supports the following languages:
English, French, German, Italian, Portuguese, Spanish


Q. Does Mailchimp support mobile devices?

Mailchimp supports the following devices:
Android, iPad, iPhone


Q. Does Mailchimp offer an API?

Yes, Mailchimp has an API available for use.


Q. What other apps does Mailchimp integrate with?

Mailchimp integrates with the following applications:
Salesforce Service Cloud, SAP Customer Data Cloud, Vtiger CRM, Wix, Wufoo, BookSteam, OpenCart, ConvertKit, Grow, Salesmate, Capsule, HubSpot Marketing Hub, Kommo, Constant Contact, Groove, Google Forms, Shopify Plus, Accumulus, Drupal, GitHub, Workbooks, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, Todoist, Aircall, DialMyCalls, Barilliance, Quotient, Ortto, MailMunch, Bizness Apps, Zoho CRM, Insightly, FullContact, ActiveCampaign, Neon CRM, Formstack Forms, MailerLite, AlertBot, X-Cart, Cin7 Omni, 123FormBuilder, Kindful, Mailchimp Transactional Email, Booker, Calendly, CoreCommerce, Sage Accounting, Epos Now, Fishbowl, Bizzabo, Teamwork.com, PrestaShop, Zapier, Easypromos, QuickBooks Online Advanced, SimpleTexting, Recurly, Instapage, LeadMaster, LeadDyno, 40Nuggets, Gmail, Exsalerate CRM, Segment, Mojo Helpdesk, Myphoner, SalesSeek, Klipfolio, Unbounce, Airtable, Teamleader, Trello, Box, Pipedrive, Outreach, FreshBooks, PersistIQ, Teamwork Desk, dotloop, Freshsales, Pipeline CRM, Agile CRM, Buffer, Shift4Shop, NetSuite, Efficy CRM, Customer Thermometer, Geckoboard, Acuity Scheduling, Clover, WordPress, LiveAgent, Freshdesk, Contactually, Twitter/X, Daylite for Mac, Mindbody, Help Scout, iCloud, Stripe, Checkfront, Jotform, Zoho Forms, Yapsody, Get Satisfaction, Nutshell, Brightpearl, Salesforce Sales Cloud, ShipStation, CS-Cart Store Builder, SugarCRM, Squarespace, Wistia, MakePlans, QuickTapSurvey, Slack, Google Contacts, Stripe Billing, Microsoft 365, OroCRM, Administrate Training Management, Typeform, Nimble, Drip, Basecamp, noCRM.io, Scoop.it, Scoro, Front, GetResponse, ConnectWise PSA, Cliently, Weebly, LiveChat, Pipeliner CRM, Antavo, AnyMeeting, Ecwid, Zendesk Sell, GoTo Webinar, OnePageCRM, LinkedIn for Business, Teamgate, Eventbrite, Blackbaud CRM, Workato, Meta for Business, Bookeo, Quickbooks Online, Clio, Olark, Justuno, Batchbook, Kissmetrics, Highrise, Fresh Relevance, SurveyMonkey, Keap, Wisepops, Privy, Chargebee, Weclapp, Skyvia, ChannelAdvisor, LinkedIn Sales Navigator, Google Calendar, AllClients, AskNicely, Bitrix24, OptinMonster, Accelo, Copper, Call Loop, Kustomer, Dolibarr, Twilio, BigContacts, Instagram, Volusion, Trustpilot, Joomla, Asana, Podio, Hootsuite, AdRoll, Perkville, Wishpond, Xero, Lightspeed Retail, AWeber, Smartsheet, HubSpot CRM, Cyfe, Evernote Teams, Dasheroo, Intercom, Membrain, BigCommerce, Operations Hub, EZ Texting, Shopify, Zendesk Suite, Microsoft Excel


Q. What level of support does Mailchimp offer?

Mailchimp offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

Mailchimp product overview

Price starts from

13

Per month

Flat Rate

What is Mailchimp?

Mailchimp is a marketing automation platform that allows you to create, send, and analyze email and ad campaigns. The software offers complete campaign transparency, email tracking, view success and click-through rates, custom reports, and the ability to manage subscribers and un-subscribers. Mailchimp lets you create custom templates and at the same time choose from an array of pre-made templates and campaigns.

Key benefits of using Mailchimp

  • Automations: Keep a personal touch while removing manual tasks from your to-do list. Pre-built marketing automations create room to focus on strategy. Welcome, re-engage, and follow up with the people who matter to you.

  • Lists: Mailchimp helps users customize signup forms to match your brand, so you can share it on your website and integrate it into your social media pages. You can also collect signups from a variety of mobile devices or import an existing list. Users can also take advantage of existing integrations to help keep their data up to date between platforms.

  • Templates: Mailchimp offers a variety of pre-designed, responsive templates. Users can also start-from-scratch and use the template builder for more customization. If you’re an HTML expert, you can code your own with our flexible template language.

  • Campaigns: Email Segmentation is easy with Mailchimp. Send a campaign to your entire list, or target people based on available list data such as geolocation or their open/click history. RSS-to-Email and Automated Workflows allow you to create automated campaigns that will start sending based on triggers set by the user.

  • Ads: Find new customers and reconnect with current ones through another channel by created integrated Facebook and Instagram ads.

  • Reports: Mailchimp’s reporting features help a user understand who’s opening, clicking, and coming back for more. The reports are mobile friendly and can be exported to share with coworkers or clients. Tweet Trends gives you insight into your subscribers’ activity on Twitter, and our Google Analytics integration gives you advanced stats on how your campaigns affect traffic to your website. If you sell online, our reports can help users understand how their email marketing is directly affecting sales on their website.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    Videos
    Webinars
    Documentation

    Not sure about Mailchimp? Compare it with a popular alternative

    Starting from

    13

    Per month

    Flat Rate

    Free plan
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    Pricing range

    Starting from

    16

    Per month

    Usage Based

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    Free trial
    Pricing range
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    Why am I seeing this?

    Mailchimp pricing information

    Value for money

    4.4

    /5

    16.8K

    Starting from

    13

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Mailchimp features

    Functionality

    4.4

    /5

    16.8K

    Total features

    158

    22 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    API
    Third-Party Integrations
    Campaign Management
    Reporting & Statistics
    Data Import/Export
    Customizable Templates

    Functionality contenders

    Mailchimp users reviews

    Overall Rating

    4.5

    /5

    16.8K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.44/10
    Rating distribution

    5

    4

    3

    2

    1

    9.9K

    5.5K

    1.1K

    171

    83

    Why do users choose Mailchimp?

    What would users change about Mailchimp?

    Pros
    I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
    Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
    I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
    Cons
    I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
    Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
    For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

    Overall rating contenders

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