1PointMail Features

1PointMail

Cloud-based email marketing platform

4.8/5 (46 reviews)

1PointMail Feature Summary

  • Status summary notifications via email
  • Plan and execute marketing campaigns
  • Segment lists based on campaign
  • User permissions management
  • Google and Adobe analytics
  • Track campaigns in real-time
  • Download or export contacts
  • Campaigns testing management
  • Manage mailing lists and contacts
  • API platform
  • Creation of custom fields
  • Inbuilt HTML templates
  • Marketing across multiple channels
  • SMS & text marketing
  • Monitor account activity
  • Email delivery tracking

Competitor Feature Comparison

API
Assessment Management
Automatic Notifications
Campaign Analysis
Campaign Planning
Campaign Segmentation
Custom Fields
Data Import/Export
Delivery Tracking
Drag & Drop Interface
Email Templates
Email Tracking
Mailing List Management
Multi-Channel Marketing
Permission Management
Real Time Analytics
Real Time Monitoring
SMS Marketing Managment
Learn moreCompare App
API
Assessment Management
Automatic Notifications
Campaign Analysis
Campaign Planning
Campaign Segmentation
Custom Fields
Data Import/Export
Delivery Tracking
Drag & Drop Interface
Email Templates
Email Tracking
Mailing List Management
Multi-Channel Marketing
Permission Management
Real Time Analytics
Real Time Monitoring
SMS Marketing Managment
Learn moreCompare App
API
Assessment Management
Automatic Notifications
Campaign Analysis
Campaign Planning
Campaign Segmentation
Custom Fields
Data Import/Export
Delivery Tracking
Drag & Drop Interface
Email Templates
Email Tracking
Mailing List Management
Multi-Channel Marketing
Permission Management
Real Time Analytics
Real Time Monitoring
SMS Marketing Managment
Visit WebsiteCompare App

1PointMail Feature Reviews

25 reviewers had the following to say about 1PointMail's features:

Anonymous
(Management Consulting company, 51-200 employees)

Overall an excellent choice

2017-11-28

Still cannot find a better value for the investment.

Pros

Full featured list management, HTML content editor, segmenting and reporting.

Cons

The process for lead scoring could be made a bit easier. Also more native integrations with other technologies such as with Zapier or CRM's.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from 1Point Interactive


Thank you so much for your review. We have done integration with Zapier in the past as well as other custom API work. If there are specific CRMs that you are looking to hook into we would be more than happy to help. In our next major release we are looking to add more details about integration possibilities. As always please reach out to support or your Client Service liaison with any feature request and we will get it scoped!

Read more
Anonymous
(Management Consulting company, 11-50 employees)

Solid Platform

2017-12-05

Pros

I really like the campaign reports, along with their customer service.

Cons

The software does not include email templates. As well, depending on what browser you use, the software can perform slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from 1Point Interactive


Hi, Thank you so much for your review. We are constantly testing in all major browsers for functionality and speed. I will pass your concerns on to our head of QA/UAT and see what we can discover! As always, please feel free to send questions, concerns and requests to support@1pointmail.com

Read more
Kai Sounthala

Easy to integrate, great customer support and cost-effective

2018-01-09

Pros

We use 1PointMail's services for client email marketing campaigns and we've seen significant improvements to performance and transparency of our campaigns. Love the analytics's reports provided out-of-the-box.

Cons

Took a few days to get setup and running smoothly but worked with their support team which was very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pragnesh Patel

Most robust, scalable & cost-efficient ESP

2015-09-25

This platform uses a very user-friendly and simple interface which allows you to create list of contacts & navigate to flawless campaign creation process. The statistics provided in order to track and analyze the effectiveness of e-mail campaigns are concise & accurate.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 201-500 employees)

smooth emailing management

2018-12-29

Pros

I particularly like the software's feature of being able to customize the template. A lot of other softwares make it clunky, but 1pointmail makes it easy to use.

Cons

Integration with other services like eventbrite could make the software even better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from 1Point Interactive


Thank you for your review. We have worked very hard to make our platform as easy to use as possible. We are also working on 3rd party integration's in the future, so stay tuned!

Read more
Mark Trombetta

Best Solution for the Money, on the Market today

2015-09-23

Easy to use GUI, terrific support, rich feature set. comprehensive API and extensive reporting make for a great email marketing solution for small business, enterprise clients and industry professionals.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 1001-5000 employees)

Great product with great customer service

2018-02-02

The product is extremely easy to use and their reporting suite shows me exactly how my KPI's are being met.

Pros

They work with me to get my KPI's turned into effective email campaigns & their reporting shows me exactly what impact the mailing had with my customers.

Cons

The only real negative that I have is their customer service team regularly calls to insure that their product is meeting my expectations, if you can even call that a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris M

Very pleased

2015-09-25

They've included a lot of really useful functionality for list merging and quality checking, along with general campaign management which I have struggled to find elsewhere - truly a one-stop operation.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lee Sowers

1PointMail Blows Away The Competition

2015-09-16

Everything is available in an intuitive and easy to use dashboard that allows quick and efficient execution of any mailing or campaign I choose to do.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tom Moore

1Point is a great messaging platform and the customer support is event better!

2016-03-08

1Point has all of the features that a small business or large corporation would need to successfully send consistent messaging campaigns with high delivery rates.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mariusz Mierzwa

Easy to use platform with outstanding customer service!

2016-06-03

Chris Jackson has been a huge factor in helping us run successful campaigns as he was always available to answer questions as we were learning the system.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Martin Burns

Great email campaigns with excellent customer service

2015-10-06

1PointMail has been provided us a great service in carrying out our e-mail campaigns. We have been particularly pleased with 1Point's outstanding customer service, always going to the extra mile to ensure we are getting the best possible service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
-- Founder and Chief Executive Officer

Fantastic Software, Excellent Customer Service. A Great Business Partner.

2016-01-08

It allows me to set up and initiate email campaigns easily, and the tracking software maintains updated results very well.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Thanos Genos

Best Customer Service Yet

2016-06-03

They have been open, honest and willing to help us learn how to use their system and provide the best practices to make our email campaigns as successful as possible.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jasmine Slivka

Best customer service

2015-09-15

The team at 1Point was an invaluable asset at a time when our email campaigns were extremly critical. 1Point was extremely knowledgeable and responsive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris Caswell

I've worked with 1Point for the last few years and I could not be happier!

2015-09-30

Their developers even helped configure my email template to be fully responsive for mobile devices.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Christopher D'Autorio

Excellent, flexible software

2016-01-12

From a mailing perspective, you can create newsletter templates and dedicated messages that can be blasted or triggered based on user activity. Having the ability to categorize links was also very helpful for remarketing efforts.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erica M

Great!

2015-09-09

The Interface is great and easy to use!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mathew Healey

Excellent prompt service

2017-03-16

Overall I would highly recommend 1Pointmail the system is very easy and slick to use.

Pros

The software itself is very easy to use and all the extra features that it contains is a bonus like scheduling mailings, being able to create your own templates and reuse them is also a options which other systems do not offer.

Cons

None that I can think of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering 1PointMail

1Pointmail suits our needs very well and I would highly recommend them.

Source: Capterra
Helpful?   Yes   No
Read more
Jarad Winget

Excellent Deliverability and Motivated Customer Service

2018-01-09

Pros

Period. As a marketing professional, I've used 2 dozen email service providers at varying price-points, features, and volumes - from sends as low as several hundred to as much as over 1 million contacts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Searle

Good tool, functional design, minimal glitch

2016-03-08

The tool itself is a bit clunky, but it does the job well. Analytics on opens, responses, etc are useful

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Greg Williams

Intuitive Interface for Non-Technical Users

2017-03-15

Although customer support has been excellent, I've been able to navigate the platform's interface fairly easily on my own.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chasity Roberts

Good product, Great Support

2015-08-12

Interface is slightly dated, but product works great and is priced very fairly for the suite of tools you're given.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from 1Point Interactive


Thank you for the review. We are currently working on a new user interface to be released this year. We greatly appreciate the feedback and you as a customer!

Read more
Jesse Fox

Strong Platform With Great Support

2016-08-11

The software is very easy to use and intuitive. 1Point allows your marketing team to focus on creating strong content. Does not require the help of an engineer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Simcha Kackley

Love 1PointMail!

2016-02-23

These guys are the real deal and so easy to work with...

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more