ActiveCampaign vs Constant Contact Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Hank Lopez

Hard company to work with

2017-12-08

The tech support is the worst, i try calling for 3 month no one pick up the phone it sims to me like they see the caller ID on the phone and they don't pick up the phone, had problems sending out email and setting up the picture, I sent them a nasty email and they told me we cant give you any support because you only pay some amount a month i was not told that, i only had 50 contacts and only sent out a email 3 to 4 time a year, well we went with Constant Contact they did me a favor what a difference the nicest people you can deal with. there program is a lat friendly to work with and someone picks up the phone within a few.

Cons

The tech support is the worst and there platform not friendly to work with. not a good company we don't like the tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
ActiveCampaign Reviews
ActiveCampaign
Email Marketing, Marketing Automation, CRM/Sales Automation
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Angela Wagner

New User But I Like It So far

2019-02-20

Pros

It is much more than just sending emails and drip campaigns like we used to do in MC and Constant Contact. We can track what our customers are doing, looking at, and then send them different content depending on their habits.

Cons

For now I would say I don't like the learning curve but I am not sure I can blame the software. It's also more expensive than a regular email marketing platform but of course it does so much more.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
ActiveCampaign Reviews
ActiveCampaign
Email Marketing, Marketing Automation, CRM/Sales Automation
Read more
Crystal S

Active Campaign is the best!

2017-01-26

We've used Mailchimp, aweber, and constant contact in the past...active campaign far exceeds our expectations.

Pros

-Email Lists -Automation system -Ability to share automations -Marketplace -Beautiful design and UI -Integration with Website Behavior -CRM and deals system

Cons

-No Ability to update contacts -Hope they continue improving their CRM and deal making system to keep up with solutions like pipedrive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ActiveCampaign

Awesome!

Source: Capterra
Helpful?   Yes   No
ActiveCampaign Reviews
ActiveCampaign
Email Marketing, Marketing Automation, CRM/Sales Automation
Read more