ActiveCampaign vs Google Voice Comparison

It’s perfect to have all enquiries in one place with the automated setup to do half the work for me!

Some of the integrated apps don’t work such as google sheets

Integrates well with Facebook, and Google Marketing Integrates with the phone system I use (Just Call io) Easy to navigate once you get use to the icons HIPAA certified to store PII Great price for the features that it offers Integrates with Stripe well

Icons are not customizable "Task" feature could use some improvement. It doesn't integrate well with my Google calendar tasks

The tool has a quite a bit of promise. It has a usable automation designer that would be terrific if it weren't so slow. Their onboarding process is pretty good, with phone-based coaching calls for a limited startup period.

The "wait until" feature for automations frequently fails to work properly, leaving users stuck forever in a wait state that should have ended. The price is not very affordable. The email design tool for campaigns is generally very crude and really only fit for designing plain text emails. Also, there is no easy way to undo changes. Pressing "ctrl-z", which is an industry standard control key for "undo",...

Read more

I love the ease of use and easy learning curve.

Not much really, some features can take a short while to find but 20 seconds on Google gives the answers. Would like landing pages available on lower tiered options though.

Automated emails, that look great. The Google extension allows us to easily add a contact to Active Campaign with ease and to tag them accordingly. Glad to see an app was finally released. Analytics are good.

The set up was a bit clunky. Customising the emails is a bit cumbersome at times too. I think these are fairly common issues with most CRMs and email automation tools though.

Hi Helina, Thanks so much for your review! We're happy to hear you're enjoying the platform for the most part. We're sorry to hear that you find some parts of the platform clunky! That's not how we hope the platform will feel to you! We'd recommend adding in any new features you'd love to see to ideas.activecampaign.com so our internal team can see what our users are looking for. Thanks again from your friends at ActiveCampaign!

Easy setup. Visualized automations. Form builder easily integrates with my funnel

Had to use a couple workarounds to get one of my Zaps to work. Integration with Google Sheets has not produced the exact result I’m looking for and I was told by support that it would require custom development.

It's easy to use, comparable to other platforms out there. Because of this, it's easy to learn so you can hit the ground running. Not too tough to set up and export a report. Templates help with branding, which is important because the basic blank email is very limited visually speaking.

Heaven help you if you need to contact someone. I have left voice mails that were never returned and one that was returned two business days later. I have waited in the queue all day in some cases--even for the live chat online. No one ever follows up (you have to keep after them) and they are not responsive to requests. (To be fair, when you do finally get someone, they are friendly and knowledgeable.) Tried to upgrade to the next tier of emails and ran into a problem. Never had such a hard time trying to pay someone more money. It's like they didn't want to help me spend more dollars... CLEARLY, ActiveCampaign needs to hire more CSRs...lots more.

I love how easy and intuitive ActiveCampaign is to use, as someone who is not great at tech I found it easy from day one, and even better they have great educational resources, tutorials and support so you're never trapped in a google rabbit hole trying to figure out how to do something.

Their basic email designs aren't as 'beautiful' as some other companies... but I prefer to send fairly plain email campaigns and because it's so easy to customize you can really make them look however you like.

Coming from MailChimp, learning ActiveCampaign was a breath of fresh air. Awesome layout, easy to understand. Great tagging features. Great tracking and easy to send campaigns. Really awesome support for when you're stuck, too. Rarely do you need to do anything more than google the question and the ActiveCampaign support articles will come up.

It's very expensive to add lead tracking, which is something I wanted to use.

The onboarding and customer service is fantastic! I love the options for lists, segments and contacts. That is really what I needed AC for most, and it's worked great.

I've had several glitches in trying to create campaigns and lost emails. In the last month, I cannot use my templates in Safari and had to download Google Chrome just to use the service I pay for. I've had issues with formatting and have had to send multiple test emails, continuously correcting the same thing as well.

- Pro #1 "Easy to navigate and very user-friendly experience including tutorials and user-boarding that will help you get your campaigns up in no time!" - Pro #2 "Fantastic library of open 3rd party API's that make automating and delegating to our virtual team that much easier and more efficient."

- Con #1 "Would love to see you guys integrate with Google Fonts so that we can fully match branding with our team and that of our clients." - Con #2 "Would also like to see you guys do some more training and teaching around user segmentation so that new users are able to easily put together full opt-in to lead magnet nuture campaigns."

ActiveCampaign is a great email marketing program. It allows you to create and set up email automations very easily. It provides templates that can be customized. You can store previous edits and emails are mobile optimized. It allows for free image hosting so there is no storage cost. It integrates with Google Analytics so you can track emails. It is affordable.

There is nothing not to like. ActiveCampaign has so many benefits and features, it is a great program.

Active campaign helped us scale our business effectively through the use of their CRM, pipeline management, website integration, and marketing tools. The biggest benefit we saw was the use of attribution marketing to tie Google ads campaigns to our inbound lead deals, in order to get more data that would help us with future bookings. Also the automations were a huge win, and allowed us to do less work, and manage our pipeline better.

The reporting all seems valuable, however it's pretty slow and somewhat difficult to set up. Aside from that, I wish there were more attribution related to organic searches and non-paid advertising.

What I like most is that ActiveCampaign is an all-in-one E-Mail Marketing tool, that enables the sendout of newsletters, the creation of e-mail marketing automations, lists, landing pages and much more. The tool has great integrations with Zapier that enables lead generation campaigns from other marketing channels (e.g. Meta, Google). E.g. we target users interested in our white papers on Facebook and integrate them to our e-mail marketing campaigns with ActiveCampaign.

For highly customized layouts and designs, ActiveCampaign is not the right tool. The landing pages do not really look very nice, and it is not easy customizing them. Furthermore, we had problems reaching the support the time our account got blocked. The Lead Scoring capabilities in ActiveCampaign are given, however they are not easy and intuitive.

Most impactful features:- 1) Lead Management, Segmentation. 2) Automation. Workflow Creation. 3) Campaign Management, Template Management. 4) Deals Module. ActiveCampaign is easy to use and handle ( they provide step by step module by module tutorials for the users). Integrating ActiveCampaign was super easy for my existing business. Overall, I love ActiveCampaign for what they are doing for small business owners.

Missing features or and improment is, if they can allow to directly integrate with most of the apps that is very frequent in use by small business owners like - google sheet, wordpress, shopify etc. then it will save some more money of business owners and we don't need to buy third party tools like Zapier or intergromat. There is nothing in ActiveCampaign which I have found difficult to use. Integration with my existing business was super easy.

ActiveCampaign is one of the best kept secrets in the marketing world. The automation builder is both easy-to-use AND powerful. You can trigger actions and segment by almost any criteria you can imagine. In a lot of ways, the automation builder rivals the (what I consider) best-in-class solutions such as Marketo. The email builder is intuitive and the template library comes with a lot of good looking...

Read more

The most obvious one is the lack of a landing page builder. Having landing pages in the tool would be ideal, but solutions such as LeadPages can be easily integrated. Having to pay for email compatibility testing (for different devices) is a bit annoying, feels like you're being "nickel and dimed." The reporting leaves a lot to be desired. I'm really hoping they invest in this area (much more important than having built-in landing pages in my view), as it would really elevate the solution and make it an easy choice vs the Infusionsofts of the world.