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Professional Training & Coaching, 1-10 employees
Used daily for 6-12 months
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Overall it's a really positive experience, the onboarding from ActiveCampaign's support has been superb. The software is reliable and it plays nicely with Zapier and various other tools I use in my coaching business.
The Deals/Pipeline management is simple to set up and use, as was the data import when I first signed up. The automations are possibly the best part about ActiveCampaign in how they all link together.
It is quite technical, I'm relatively experienced at using various CRM and Email apps, without that experience I feel this might have been quite hard to set up. The Automations are VERY technical and I'd say I'm using about 5% of what ActiveCampaign is actually capable on that front. Cost wise it is expensive (I rolled Insightly and MailChimp into a single ActiveCampaign account and it's about double what those cost me each month(