ActiveDEMAND Features

ActiveDEMAND

An integrated marketing solution for marketers & agencies

4.22/5 (72 reviews)

Competitor Feature Comparison

AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Archiving & Retention
Attribution Modeling
Audience Targeting
Audit Trail
Auto-Dialer
Auto-Responders
Automatic Lead Distribution
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Call Disposition
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Tracking Metrics
Call Transcription
Caller ID
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Campaign Tracking
Channel Attribution
Channel Management
Chat/Messaging
Click Tracking
Client Management
Compliance Management
Computer Telephony Integration
Configurable Workflow
Consent Management
Contact Database
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Cross Channel Attribution
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Synchronization
Data Visualization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Tracking
Event Triggered Actions
Forms Management
Goal Setting / Tracking
Graphical Workflow Editor
Historical Reporting
IVR / Voice Recognition
Image Library
Interaction Tracking
Keyword Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Access
Mobile Optimized Emails
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multi-Touch Attribution
Multiple User Accounts
Multivariate Testing
Online Forms
PIA / DPIA
Performance Metrics
Personalization
Pipeline Management
Predictive Analytics
Preview Functionality
Progress Tracking
Prospecting Tools
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SMS Marketing Managment
Sales Analytics
Sales Reports
Search Marketing
Search/Filter
Secure Data Storage
Segmentation
Sensitive Data Identification
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Surveys & Feedback
Tagging
Target Account Identification
Task Management
Template Management
Third Party Integrations
Unsubscribe Database
Visitor Tracking
Visual Analytics
Voice Mail
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Archiving & Retention
Attribution Modeling
Audience Targeting
Audit Trail
Auto-Dialer
Auto-Responders
Automatic Lead Distribution
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Call Disposition
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Tracking Metrics
Call Transcription
Caller ID
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Campaign Tracking
Channel Attribution
Channel Management
Chat/Messaging
Click Tracking
Client Management
Compliance Management
Computer Telephony Integration
Configurable Workflow
Consent Management
Contact Database
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Cross Channel Attribution
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Synchronization
Data Visualization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Tracking
Event Triggered Actions
Forms Management
Goal Setting / Tracking
Graphical Workflow Editor
Historical Reporting
IVR / Voice Recognition
Image Library
Interaction Tracking
Keyword Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Access
Mobile Optimized Emails
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multi-Touch Attribution
Multiple User Accounts
Multivariate Testing
Online Forms
PIA / DPIA
Performance Metrics
Personalization
Pipeline Management
Predictive Analytics
Preview Functionality
Progress Tracking
Prospecting Tools
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SMS Marketing Managment
Sales Analytics
Sales Reports
Search Marketing
Search/Filter
Secure Data Storage
Segmentation
Sensitive Data Identification
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Surveys & Feedback
Tagging
Target Account Identification
Task Management
Template Management
Third Party Integrations
Unsubscribe Database
Visitor Tracking
Visual Analytics
Voice Mail
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Visit WebsiteCompare App
AB Testing
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Archiving & Retention
Attribution Modeling
Audience Targeting
Audit Trail
Auto-Dialer
Auto-Responders
Automatic Lead Distribution
Behavior Tracking
CAN SPAM Compliance
CRM
Calendar Management
Call Disposition
Call List Management
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Tracking
Call Tracking Metrics
Call Transcription
Caller ID
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Campaign Tracking
Channel Attribution
Channel Management
Chat/Messaging
Click Tracking
Client Management
Compliance Management
Computer Telephony Integration
Configurable Workflow
Consent Management
Contact Database
Contact Management
Content Library
Content Management
Conversion Rate Optimization
Conversion Tracking
Cross Channel Attribution
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Extraction
Data Import/Export
Data Synchronization
Data Visualization
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Tracking
Event Triggered Actions
Forms Management
Goal Setting / Tracking
Graphical Workflow Editor
Historical Reporting
IVR / Voice Recognition
Image Library
Interaction Tracking
Keyword Tracking
Landing Pages/Web Forms
Lead Capture
Lead Database Integration
Lead Distribution
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
List Management
Mailing List Management
Marketing Automation
Marketing Calendar
Mobile Access
Mobile Optimized Emails
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multi-Touch Attribution
Multiple User Accounts
Multivariate Testing
Online Forms
PIA / DPIA
Performance Metrics
Personalization
Pipeline Management
Predictive Analytics
Preview Functionality
Progress Tracking
Prospecting Tools
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reminders
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SMS Marketing Managment
Sales Analytics
Sales Reports
Search Marketing
Search/Filter
Secure Data Storage
Segmentation
Sensitive Data Identification
Social Marketing
Social Media Integration
Social Media Monitoring
Social Promotion
Spam Blocker
Subscription Management
Surveys & Feedback
Tagging
Target Account Identification
Task Management
Template Management
Third Party Integrations
Unsubscribe Database
Visitor Tracking
Visual Analytics
Voice Mail
WYSIWYG Editor
Web Forms
Website Analytics
Website Visitor Tracking
Workflow Management
Learn moreCompare App

ActiveDEMAND Feature Reviews

25 reviewers had the following to say about ActiveDEMAND's features:

Kristina A.

Great Price, Great Product, Lots of Features That Can Be Confusing to Setup

2020-08-14

It makes reporting so much easier, especially since it integreates with many third party CRMs for full ROI tracking.

Pros

It also integreates with PipeDrive and other CRMs easily for full ROI tracking.

Cons

ActiveDemand has all the features you could want from a marketing automation platform; however, I sometimes feel it's a "jack of all trades, master of none."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Kristina, Thanks for taking the time to leave us a review! We appreciate the positive comments and also your insights about where we need to improve. ActiveDEMAND is a very powerful system with a lot of features, and as such there is a bit of a learning curve. As you know, we take a full contact approach to helping our clients succeed with the platform. We are always looking for ways to improve so thank you again!

Read more
Jason E.

Exactly as much as we need

2018-11-06

ActiveDemand allows us to seamlessly manage our social media and email campaigns.

Pros

There are good integrations and sufficient APIs to allow for custom integrations if we wished.

Cons

The UI is not super intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Jason,
Thanks for taking a moment to comment on ActiveDEMAND. Your feedback helps us improve our software. And we have been working on our UI and increasing our documentation for our features - and will continue to do so. Thanks again!

Read more
Saeed b.

stunning software.

2018-03-24

Pros

This software is a flexible marketing platform helped my digital marketing to be managed easily. The brand management, website tracking, web forms and ecommerce integration are just an amazing features that made digital business great.

Cons

Set up the page is not easy. It takes time to get to use to this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jeff H.

Might be great software, but...

2018-11-01

Pros

It provides us with email marketing analytics and helps us understand contact rating in our engagement model.

Cons

My opinion is that this might be great software for someone who is an admin trying to track analytics for a big company, but we are small and when we hooked this thing up to our CRM, there were a number of things that were either over-looked by the ActiveDemand Implementation Consulting team or my company cheaped out and didn't want to spend the necessary money that was required to make this thing work right... so, in the end, it's screwed up a bunch of my CRM data and I've been spending a bunch of time stumbling across bad data and duplicates then need to be removed, merged, including contacts who get re-mapped to other account owners or even the wrong account!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Jeff,
Thank you for the honest feedback. One of the main reasons people choose ActiveDEMAND is our deep integration with CRMs. There is a lot of information that can pass between ActiveDEMAND and the CRM and back again, thus it does require planning to ensure the integration is meeting the business requirements. Turning everything on and pushing everything ActiveDEMAND has into the CRM is technically possible, but not recommended. Sales people need information, not data. Most people are not used to having the capability of driving so much information into the CRM (like we provide) ... someone thought it would be useful to get EVERYTHING into the CRM (like ice cream, a little is great, a lot must be AWESOME!) which caused your early issues. We do not charge for CRM integration services, our consultants are always available to review an integration. Please take advantage of our exceptional support staff, we are here to help.
The ActiveDEMAND team.

Read more
Christina S.

Active Demand from an Agency Perspective

2020-08-19

With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.

Pros

I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily.

Cons

I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Christina,
Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments!

Read more
Katie C.

Great automation tool

2018-11-02

Pros

I love having everything in one place and pulling all the different report options to show ROI.

Cons

No system is a perfect solution, but the help portal and support teams are quick to help, diagnose and provide solutions so our marketing campaigns don’t suffer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Katie,
Thank you for taking a moment to review ActiveDEMAND and for the positive comments. We appreciate all feedback and use it to constantly be improving.
Thanks again!
The Crew at ActiveDEMAND

Read more
Alex W.

Inexpensive call tracking platform

2020-03-03

I use this for multiple clients to get inexpensive trackable phone numbers and it does the job

Pros

I chose activedemand because it was the least expensive phone call tracking tool that worked with Google analytics.

Cons

The interface for reviewing the calls could be a little more user friendly, and I wish it integrated better with my digital marketing platform, agency analytics.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Alex,
Thanks for taking a moment to review ActiveDEMAND's call tracking tool. We are happy you are finding value and we appreciate your feedback about the interface. We are constantly working to improve ActiveDEMAND and will continue to work to make our UI user friendly. Thanks again for the comments!

Read more
Matthew B.

Helpful and simple

2017-10-03

Pros

We had no clue if we were winning with our own social media campaigns and this allowed us to get real data and metrics to better understand our reach!

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Overpriced, Bare Bones Lead Automation Tool

2018-11-02

We stopped using ActiveDEMAND after a year of frustration and futility. They are good people with an inferior product that lacks a strong customer experience for both the reseller and end user.

Pros

It presents itself as a total marketing solution.

Cons

There aren't enough templates to really jumpstart a robust campaign. Customer support is slow to respond and lacks online support documentation to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Thank you for giving your honest feedback. As it has been a while since you were an ActiveDEMAND client, you may be interested to know that we now have a full marketing stack. From appointment scheduling, drip campaigns, dynamic website content, popups and so much more. As well we now have a fully integrated in app personal trainer and support in several languages. You may want to consider re-introducing yourself to the platform

Read more
Tim H.

ActiveDEMAND - A hidden gem

2018-11-01

We needed a flexible solution for marketing automation that didn't break the bank.

Pros

ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.

Cons

The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Tim,
Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it.
Thanks again!
The ActiveDEMAND Crew

Read more
Anonymous
(Food & Beverages company, 51-200 employees)

My Experience with Active Demand

2020-08-19

I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.

Pros

I like the reporting tools and that new features are constantly being updated/added.

Cons

I don't like that I can't use the workflow editor on my current subscription and don't really need the upgraded version for how we use the software. Also, it seems to take a long time to load pages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jorgen S.

Challenging and fun!

2017-05-23

Automated marketing. Saves a lot of time and we are able to keep in contact with our customers better.

Pros

All of the functionality and the ability to build custom work-flows/campaigns. There are pre-built templates that have been very helpful and the support staff has been amazing.

Cons

There is a bit of a learning curve and some features are a little difficult to understand. Sometimes there seems to be a bit of a disconnect with the PipeDrive web hook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from JumpDEMAND


Hi Jorgen,
Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated. We are happy you are finding the platform fun. Feedback is always welcome.

Thanks again!

Read more
Mark G.

ActiveDEMAND allowed me very quickly to deploy my first email campaign delivering measurable results

2017-06-05

The ability to set up and deploy professional-looking campaigns very quickly.

Pros

Automated reporting with my Agencies branding help me get credit where its due without ambiguity.

Cons

Ther are several areas where the terms used are quite technical or ActiveDEMAND specific that could do with some contextual help on the screen to assist the newcomers to digital marketing. There a few key features, especially on the account, set up page that need to be right to deliver results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from JumpDEMAND


Hi Mark! Thank you for taking the time to review ActiveDEMAND. We really appreciate your insights and comments.

Read more
Anonymous
(Marketing and Advertising company, 11-50 employees)

Good software for small businesses

2019-10-09

I would call it a starter point for anyone interested in marketing automation.

Pros

The visitor tracking is robust and provides much more data than similar tools.

Cons

Compared to similar software, the automations are overly complex and not as feature-rich.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi, Thanks for your feedback. We appreciate your comments and use them to improve the user experience with ActiveDEMAND.

Read more
Andy Z.

Outstanding features

2018-11-07

It's a great option for marketers who want the full-range of marketing automation activities that are possible.

Pros

ActiveDemand incorporates all features you want in marketing automation: landing pages, forms, email, anonymous visitor tracking, integration with CRM, and custom workflows (in addition to all of the baseline marketing automation: lead scoring, contact tracking, etc.).

Cons

There is a little bit of a learning curve when starting out. But once you get a feel for where things are and how they operate in the platform, you'll have everything you want at your fingertips. Putting a little bit of time in learning the platform greatly pays off in the long run (and they have great support!).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Andy,
Thanks for taking a moment to review ActiveDEMAND. We appreciate all comments and feedback and we are happy you are getting value from the platform. We are always working to make the on-boarding experience easier and have added an in-platform assistant to walk you through tasks. And thanks for the shout out to our support team. We agree...they are fantastic.

Read more
Charles C.

Best Email Autoresponder Creator Ever

2019-10-18

We have been able to add a ton of customization to our communication with clients and prospects.

Pros

I love how the email campaigns can be so easily set up with drag-and-drop ease.

Cons

(We need to be able to have customer/prospect activities done within our AD funnels trigger our VOIQ Voice call system with full access to the information already in the AD data base.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Charles, Thanks for taking the time to offer feedback. We are pleased you are finding value with ActiveDEMAND and we continue to update and improve to offer our users the best possible value and experience.
Thanks again for choosing ActiveDEMAND!

Read more
Louis-Paul B.

Great source of insight

2018-11-02

Value for the price is great, I recommend this platform for call tracking!

Pros

This is really useful to identify from witch paid campaign the calls are emerging from and to know where to put the marketing money.

Cons

It's a bit tricky to get around at first and to connect with Google Ads, you need to know how to code it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Thanks for taking a moment to review Louis-Paul. Your feedback helps us improve our platform so your comments are appreciated. We are happy you are getting value from ActiveDEMAND call tracking. And as always, if you need help with any of our other features, our friendly support team is ready to help.

Read more
Chaun M.

Great solution!

2019-10-21

Pros

The reporting is great.

Cons

That it doesn't integrate with other meeting software solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Chaun, Thanks for taking the time to leave us some feedback. We are happy to hear that you are pleased you are seeing value with ActiveDEMAND. As we continue to grow and improve we will endeavor to align our software to offer our users the most value.
Thanks again!

Read more
chris H.

Solid Software

2019-10-14

Pros

Customer Service and lead notifications. I like having the ability to see who's been on our website and what they were looking at.

Cons

Email Campaigns - Email formatting can be cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Chris,

Thanks for taking the time to leave a review. We appreciate all feedback to help us improve ActiveDEMAND's user experience.

Read more
Sheila R.

Great Product, great value!

2019-10-18

I anticipate using the software multiple email campaigns in the very near future.

Pros

The training videos are easy to follow and understand. The analytics are impressive and easy to understand.

Cons

Use the resources available and once set up the software can be used for multiple campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Sheila, Thanks for providing us with feedback on our software and for the positive review! We use your comments to continually update and improve our software to offer the best value and user experience we can.

Thanks again!

Read more
Jennifer O.

All in one marketing automation great for small business

2015-04-06

We used to use one tool for email marketing, another for social media, yet another for landing pages and more.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sue S.

Using for almost a year - still learning

2017-05-23

Excellent list management.

Pros

Easy to use once you learn it.

Cons

Needs better search capacity in resource area.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from JumpDEMAND


Hi Sue,

Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!

Read more
Zeke S.

Seamless Integration with our CRM

2019-10-04

Pros

They are the only marketing automation fotware that integrates seamlessly with our CRM, PipelineDeals.

Cons

The interface and templates could also use some updating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Hi Zeke, Thank you for the review! We are happy ActiveDEMAND is providing value to you and your company. And we have to agree - our support team is the best!

Read more
Anonymous
(Accounting company, 201-500 employees)

Good Call Tracking Software

2019-10-09

Pros

Call tracking is inexpensive, intuitive and has a good reporting.

Cons

Cannot record my own Whisper Message; Some recordings are unavailable.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Thank you for your review. We appreciate the feedback.

Read more
Ryan D.

From Marketing Automation Prospective

2019-10-07

We experience one or two issues for every campaign build, but luckily support is there to help or tell us it is not possible.

Pros

-Moderately easy to use.

Cons

Salesforce). Social posting and tracking in campaigns are...okay but the actual posting and scheduling are not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ActiveDEMAND


Ryan, thank you for the honest feedback. Regarding CRM integrations, ActiveDEMAND naively integrates with
-Salesforce (we are a salesforce parther)
-Microsoft Dynamics
-Pipedrive
-Pipelinedeals
-Zoho
-Freshsales
-Nimble
and many more. Our native integrations with CRMs is probably one of our biggest selling points. We offer bidirectional communication with the CRMS, task automations, and a powerful lead insights system embedded in the CRM. Reach out to our support team, they would be very happy to discuss our wide range of CRM integrations.

Read more