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ActiveDEMAND Logo

ActiveDEMAND

An integrated marketing solution for marketers & agencies

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(21)

ActiveDEMAND Pricing

Pricing overview

Value for money rating

4.1

/5

73

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Pricing starts at:

Agency Reporter: $20 monthly

Call Tracker: $0 monthly

Email Marketer: $15 monthly

Small Business Marketer: $69 monthly

Corporate Marketer: $199 monthly

Price is only based on registered telephone numbers and usage. There is no monthly subscription required to have an account.

What users say

Pricing is reasonable considering other companies that offer the same features charge twice as much. I am happy with ActiveDemand and I recommend it.
Call tracking is inexpensive, intuitive and has a good reporting.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Price, Great Product, Lots of Features That Can Be Confusing to Setup

Reviewed 2 years ago

Overall I like that ActiveDemand allows me to get a pulse on website analytics, call tracking, and email marketing performance all in one place, and that I can manage all three from one place as well. This is a huge time savings working for an advertising agency with multiple clients. It makes reporting so much easier, especially since it integreates with many third party CRMs for full ROI tracking.

Pros

I love that ActiveDemand integrates Google Analytics, Call Tracking, and email marketing all into one platform so that I don't have to login to multiple different platforms to get a handle on how campaigns are performing. It also integreates with PipeDrive and other CRMs easily for full ROI tracking.

Cons

ActiveDemand has all the features you could want from a marketing automation platform; however, I sometimes feel it's a "jack of all trades, master of none." The UI can be confusing because it does integrate so many different things, and I feel like I have to chat with support often to figure out what I need to do. Also, they push updates sometimes that change your previous settings and you won't know until it becomes an issue.

Vendor response

Hi Kristina, Thanks for taking the time to leave us a review! We appreciate the positive comments and also your insights about where we need to improve. ActiveDEMAND is a very powerful system with a lot of features, and as such there is a bit of a learning curve. As you know, we take a full contact approach to helping our clients succeed with the platform. We are always looking for ways to improve so thank you again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome product!

Reviewed 3 years ago

I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use, customer service is excellent, and has all of the features that are important to me. Pricing is reasonable considering other companies that offer the same features charge twice as much. I am happy with ActiveDemand and I recommend it.

Pros

The Customer Support and his support team have provided to me is exceptional. When I was a new subscriber, He called me every week. He wanted to make sure I was happy with the product. Months later and he still calls me although not as often which is great but I know I can count on him when I need him. Also, I was looking for manual and automatic scoring. This was not a feature I could find in most of the vendors I talked to. Also, it is so easy to use that I got very little training.

Cons

When editing the email, the "Text" removes the spaces between the paragraphs. Most importantly, I would like to have the option to sort the contact lists. Lastly, it is not easy for me to determine if someone has unsubscribed or if the email I sent was blocked by the recipient's firewall. This is very important to me so I would really appreciate if I could somehow separate the unsubscribers from the ones who didn't unsubscribe but that are showing a red circle next to their email address.

Vendor response

Hi Claudia, Thank you for taking a moment to review ActiveDEMAND. We really appreciate all feedback and we are happy to hear ActiveDEMAND is providing value to you. We work constantly to improve what ActiveDEMAND offers and your suggestions to improve the UI are appreciated. Thank you for your positive feedback for our support team. We have to agree - they are pretty great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding features

Reviewed 4 years ago

It's a one-stop shop for all your marketing automation needs. I have not found any other platform that has all of the features that ActiveDemand does at the price they offer. It's a great option for marketers who want the full-range of marketing automation activities that are possible.

Pros

ActiveDemand incorporates all features you want in marketing automation: landing pages, forms, email, anonymous visitor tracking, integration with CRM, and custom workflows (in addition to all of the baseline marketing automation: lead scoring, contact tracking, etc.). It's very easy to implement on any website via JS or Wordpress plugin-- so you can work independently of the website if you don't have access to the backend (great option for marketing agencies). VERY competitive on pricing as well.

Cons

There is a little bit of a learning curve when starting out. But once you get a feel for where things are and how they operate in the platform, you'll have everything you want at your fingertips. Putting a little bit of time in learning the platform greatly pays off in the long run (and they have great support!).

Vendor response

Hi Andy, Thanks for taking a moment to review ActiveDEMAND. We appreciate all comments and feedback and we are happy you are getting value from the platform. We are always working to make the on-boarding experience easier and have added an in-platform assistant to walk you through tasks. And thanks for the shout out to our support team. We agree...they are fantastic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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From Marketing Automation Prospective

Reviewed 3 years ago

At first, it was very difficult to use especially being used to HubSpot. But over time, with the help of support. I started to feel more familiar and better with the program. We experience one or two issues for every campaign build, but luckily support is there to help or tell us it is not possible. Right now, I am satisfied with the product at the current price point.

Pros

-The absolute best part of this product is the chat support. They will actually work with you all the way until a solution is made. They are all very familiar with the program. -It is an incredible value for the money. -Moderately easy to use.

Cons

It lacks functionality in some key areas, most notably: lacking an undo button, a clunky landing page builder, and no mainstream CRM integrations that I know of (i.e. Salesforce). Social posting and tracking in campaigns are...okay but the actual posting and scheduling are not good. It does about 80% of what you really need it to do, if they can get up to speed on the last 20% I think it can be one of the top platforms. The training videos on youtube are way out of date.

Vendor response

Ryan, thank you for the honest feedback. Regarding CRM integrations, ActiveDEMAND naively integrates with -Salesforce (we are a salesforce parther) -Microsoft Dynamics -Pipedrive -Pipelinedeals -Zoho -Freshsales -Nimble and many more. Our native integrations with CRMs is probably one of our biggest selling points. We offer bidirectional communication with the CRMS, task automations, and a powerful lead insights system embedded in the CRM. Reach out to our support team, they would be very happy to discuss our wide range of CRM integrations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Seamless Integration with our CRM

Reviewed 3 years ago
Pros

Two things stand out about activeDEMAND: 1. They are the only marketing automation fotware that integrates seamlessly with our CRM, PipelineDeals. Because the software includes the functionality we were looking for and the price is reasonable, the decision to choose it over others was a no brainer 2. The support is fantastic. I'm not the most technical person but I had no problem setting up and integrating activeDEMAND to our CRM, mostly due to the super quick and detailed response from the support team whenever I had any questions.

Cons

I don't have any huge complaints, but some of the features that use their own algorithms (like reply detection) don't work 100% of the time so I've decided not to use them. The interface and templates could also use some updating. This software was clearly designed by an engineer, which has it's pros and cons!

Vendor response

Hi Zeke, Thank you for the review! We are happy ActiveDEMAND is providing value to you and your company. And we have to agree - our support team is the best!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Value

Reviewed 6 years ago

I was looking for something different, a competitive advantage for my agency. We are trying to be leading edge and I find Active Demand provides that to us. The features that Active Demand have has grown exponentially and their support is second to none. They really value their clients and work 24 hours to make sure they're happy. I highly recommend trying out the software and seeing how it can help grow your agency. Kevin

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Overpriced, Bare Bones Lead Automation Tool

Reviewed 4 years ago

We stopped using ActiveDEMAND after a year of frustration and futility. They are good people with an inferior product that lacks a strong customer experience for both the reseller and end user.

Pros

The potential is high for ActiveDemand. It presents itself as a total marketing solution. It offers phone tracking, automated email services, and white label customer interfaces.

Cons

The platform isn't customer friendly. The GUI is very clumsy and not intuitive. There aren't enough templates to really jumpstart a robust campaign. Customer support is slow to respond and lacks online support documentation to help. The cost is comparable to competing platforms that offer better interfaces, stronger customer support, and more templates.

Vendor response

Thank you for giving your honest feedback. As it has been a while since you were an ActiveDEMAND client, you may be interested to know that we now have a full marketing stack. From appointment scheduling, drip campaigns, dynamic website content, popups and so much more. As well we now have a fully integrated in app personal trainer and support in several languages. You may want to consider re-introducing yourself to the platform

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Using for almost a year - still learning

Reviewed 5 years ago

Saves me time with the ability to save portions of the email for future use. Excellent list management.

Pros

Easy to use once you learn it. Good archiving system for saving items for future use. Superior support system. Chat support so helpful. Great that there's no contract period. Excellent value for the money.

Cons

Not easy to learn - needs better training materials - user manuals or resources. I don't seem to get what I need from the video tutorials. Needs better search capacity in resource area. Might be nice to start with a buddy-system for the first few emails. I like access to Sean but after awhile I feel I've asked too much. Maybe someone further down in the org would be able to answer my basic questions. Did that once and it worked great.

Vendor response

Hi Sue, Thank you for your review of ActiveDEMAND. Your insight and comments are appreciated and feedback is always welcome. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good product but lacking good UX

Reviewed 4 years ago

Active Demand provides great value to our clients, however the interface is not intuitive and hard to use and set up.

Pros

The reports that you are able to generate to automatically send

Cons

The interface is not intuitive and UX is not great. It takes a long time to figure out how to do anything

Vendor response

Hello, Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve. We just added the Personal Trainer to help ease the learning curve. On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform. Thanks again for choosing ActiveDEMAND as your marketing automation platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product, great value!

Reviewed 3 years ago

My overall experience has been very positive. The support system that they have in place has been instrumental in making this a success for us. I anticipate using the software multiple email campaigns in the very near future.

Pros

The capabilities of this software are amazing. It will grow as the company grows. The support through the website and personal phone calls is extremely helpful and saves time. The training videos are easy to follow and understand. The analytics are impressive and easy to understand.

Cons

At first the software seems very complicated to get set up. Use the resources available and once set up the software can be used for multiple campaigns.

Vendor response

Hi Sheila, Thanks for providing us with feedback on our software and for the positive review! We use your comments to continually update and improve our software to offer the best value and user experience we can. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Inexpensive call tracking platform

Reviewed 3 years ago

I use this for multiple clients to get inexpensive trackable phone numbers and it does the job

Pros

I chose activedemand because it was the least expensive phone call tracking tool that worked with Google analytics.

Cons

The interface for reviewing the calls could be a little more user friendly, and I wish it integrated better with my digital marketing platform, agency analytics.

Vendor response

Hi Alex, Thanks for taking a moment to review ActiveDEMAND's call tracking tool. We are happy you are finding value and we appreciate your feedback about the interface. We are constantly working to improve ActiveDEMAND and will continue to work to make our UI user friendly. Thanks again for the comments!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Value for money

Reviewed 4 years ago

Great support

Pros

Good for an agency or a marketing consultancy - easy to delegate access etc.

Cons

Really not much I can say here apart from the fact when I started, they were new to the space and some of the features available now were not available in the past

Vendor response

Thank you for reviewing ActiveDEMAND. We appreciate all feedback to help us improve. And we also use that feedback to add most requested features. Thanks again! The ActiveDEMAND team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Email Autoresponder Creator Ever

Reviewed 3 years ago

We have been able to add a ton of customization to our communication with clients and prospects.

Pros

I love how the email campaigns can be so easily set up with drag-and-drop ease.

Cons

We cannot create an internal trigger to start an outside action. (We need to be able to have customer/prospect activities done within our AD funnels trigger our VOIQ Voice call system with full access to the information already in the AD data base. (Calls could reference names, addresses, company names, plus any other data we collected, to customize the interactive calls.) We believe the price is extremely high per contact.

Vendor response

Hi Charles, Thanks for taking the time to offer feedback. We are pleased you are finding value with ActiveDEMAND and we continue to update and improve to offer our users the best possible value and experience. Thanks again for choosing ActiveDEMAND!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Decent product

Reviewed 4 years ago
Pros

The customization is great. The forum builder is decent for those looking for a wordpress plugin.

Cons

Email service goes down at times and has caused issues with send and forget emails never getting delivered. Price is high.

Vendor response

Hi Dan, Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback about our product and will take your suggestions to help improve our software. Thanks again! The ActiveDEMAND team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great source of insight

Reviewed 4 years ago

Value for the price is great, I recommend this platform for call tracking!

Pros

I primarely use ActiveDemand for call tracking. This is really useful to identify from witch paid campaign the calls are emerging from and to know where to put the marketing money.

Cons

It's a bit tricky to get around at first and to connect with Google Ads, you need to know how to code it.

Vendor response

Thanks for taking a moment to review Louis-Paul. Your feedback helps us improve our platform so your comments are appreciated. We are happy you are getting value from ActiveDEMAND call tracking. And as always, if you need help with any of our other features, our friendly support team is ready to help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Continually improving

Reviewed 4 years ago
Pros

They have continuously improved the software over time as the marketing best practices have changed.

Cons

Would like to see pricing on the website.

Vendor response

Hi Eric, Thank you for taking a moment to review ActiveDEMAND. We are always seeking way to improve our users experience so your feedback is definitely helpful. Our pricing page can be found here: https://www.activedemand.com/pricing/ and our helpful support staff is always ready to answer any questions you may have! Thank you again from the crew at ActiveDEMAND.