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Influitive vs One Engagement Hub Comparison

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Overview

Category Leaders

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees...

Thunderhead is customer engagement and customer experience software built to facilitate multi-channel customer interactions....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

168

56

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

MR

Merry Richter

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

LP

Liz P.

My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.

JA

Jon A.

Pros

Not enoughreviews yet

Cons

It's hard to identify any downside to working with Influitive or going with AdvocateHub.

MR

Merry Richter

Some of the functionality on the administrative side is frustrating, especially on the reporting side.

AR

Anonymous Reviewer

I have two major pain points with Influitive. I don't like how the overall discussion area experience.

KA

Kristen A.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features136
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Attendance Management
  • Attendee Management
  • Badge Management
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions / Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nonprofit Advocacy
  • Online Forums
  • Online Registration
  • Performance Metrics
  • Personalization
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reference Management
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • SSL Security
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • User Management
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets
  • Total features2
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Advocate Management
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Attendance Management
  • Attendee Management
  • Badge Management
  • Behavior Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Discussions / Forums
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Advocacy
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • Forms Management
  • Forum / Discussion Board
  • Gamification
  • Gift Card Management
  • Group Management
  • Ideation
  • Incentive Management
  • Interactive Content
  • Knowledge Base Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Live Chat
  • Live Streaming
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Negative Feedback Management
  • Nonprofit Advocacy
  • Online Forums
  • Online Registration
  • Performance Metrics
  • Personalization
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reference Management
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • Rewards Program
  • SSL Security
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Social Engagement
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • User Management
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations28
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Influitive logo

Influitive

Best platform for a Advocacy program!

Reviewed 3 years ago
Pros

Influitive Advocates Hub is one of the best platform to manage and engage your Advocates. Below are the points which makes this platform a best fit - 1. User friendly tool to built engagement campaigns (Challenges) 2. Organised Referral campaign 3. Best in class Customer Support team

Cons

With a lot of Pros, the platform also have some Cons. Here are few - 1. Reporting in the platform needs more attention 2. Multi-Challenge data export in 1 compiled file, can help the admins a lot.