AdvocateHub Case Study

AdvocateHub

Advocate Marketing Experts

4.72/5 (204 reviews)

AdvocateHub use case: Jen Barnard

Jen Barnard

Verified Reviewer  
15th of August, 2016
Fantastic Customer Service!

I have had nothing but great interactions with The Influitive Customer Service Team. They respond quickly to any emails and are willing to go above and beyond (even when I have a silly question). This has been a great experience and I try to let them know as often as possible how much I appreciate their help!

What do you like best?

- Respond quickly - Always polite and patient -No such thing as a dumb question

What do you dislike?

-We work with multiple brands under multiple hubs - so sometimes it can be a little confusing when we have issues. However, The Influitive Support Gang always takes the time to figure it out.

Why did you end up selecting AdvocateHub over other applications?

It was a one-stop shop for what we needed and allowed us to use multiple brands on one platform.

What is your main use case with AdvocateHub?

We use it mainly for referrals

Give one example how AdvocateHub has improved the way your organization functions

We can offer more exciting referral options to our customers.

What is your ROI?

Enough to keep us happy!

Likelihood to recommend

9/10

Recommendations to others considering AdvocateHub

This is a great program for referrals and for engaging your customers.

Time used

6-12 months

Frequency of use

Daily

Rating breakdown

Value for money
Ease of use
Features
Customer support