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Agile CRM
5
250
4
163
3
62
2
21
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
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Agile CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Agile CRM overview
Based on 524 verified user reviews
What is Agile CRM?
By industry, Agile CRM reviewers are most commonly professionals in marketing and advertising (15%). The most frequent use case for Agile CRM cited by reviewers is CRM (67% of reviewers).
What do users say about Agile CRM pricing?
Most reviewers indicate that Agile CRM offers strong value for money, especially for small businesses, and they appreciate the flexible free plan and affordable paid tiers. However, some users report steep price jumps, hidden costs, and limited features on lower plans.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Relationship Management
Lead Management
Pricing
Email Management
Difficult cancellation and refunds
Cumbersome contact management
Agile CRM’s user interface
Agile CRM review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about Agile CRM?
Reviewers indicate Agile CRM offers a wide range of features for sales, marketing, and contact management at attractive pricing, with many appreciating its automation tools and integrations. They find the interface generally intuitive and easy to use, though some report a steep learning curve and occasional confusion with navigation, especially for beginners. They value the ability to manage campaigns, emails, and customer data efficiently in one platform. Some mention the free plan as a major advantage for small teams.
Users report frequent bugs, glitches, and slowdowns, particularly with email campaigns and integrations, which can disrupt workflow. They say customer support is inconsistent, with some praising quick responses and helpful onboarding, while others complain about slow or unhelpful service and unresolved issues. They feel the platform can be overwhelming due to its many features, and some wish for improved usability and clearer tutorials. They note pricing jumps for advanced features and limitations in the free tier.
Select to learn more
Who uses Agile CRM?
Based on 524 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Agile CRM's key features
Most critical features, based on insights from Agile CRM users:
All Agile CRM features
Features rating:
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Agile CRM
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Agile CRM pricing
Pricing plans
Pricing details:
User opinions about Agile CRM price and value
Value for money rating:
To see what individual users think of Agile CRM's price and value, check out the review snippets below.
Farman K.
Software Developer
Farman K.
Software Developer
Agile CRM integrations (32)
Integrations rated by users
We looked at 524 user reviews to identify which products are mentioned as Agile CRM integrations and how users feel about them.
Integration rating: 4.7 (8)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“I was able to institute total network rules for both outbound and inbound messaging that allowed me and my staff to send encrypted messages while out in the field.”
Eric M.
Fiduciary
Other top integrations
Agile CRM customer support
What do users say about Agile CRM customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Agile CRM customer support.
Widely noted by reviewers, Agile CRM's onboarding and training support is responsive, patient, and available 24/7 for all modules.
A fair number of users appreciate the quick, friendly chat support and the team's willingness to address issues and implement suggestions.
Multiple users mention that customer support is easily reachable, helpful with integrations, and provides effective solutions to problems.
Certain users report slow, unresponsive, or unhelpful customer support, with unresolved issues and communication difficulties.
Support options
Training options
To see what individual users say about Agile CRM's customer support, check out the review snippets below.
“The Automatic Call Distribution helped us make our response time as short as 5 minutes which made our customers happy and reduced the chrun.”
Younes B.
Full Time Translator
“I spent three hours getting an absolutely ludicrous runaround with various support staff who would basically hang up and make me start over, before finally dealing with someone who admitted there was a problem, and they had no ETA on solving it.”
Luba S.
Consultant
“Advanced questions see customer support that's a bit slow, and it does take some effort to fully customize task tracking for restaurant operations.”
Muadzam S.
Area Manager
Agile CRM FAQs
Agile CRM has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Agile CRM used for?
Agile CRM is an all-in-one platform with dedicated sales, marketing and service features. All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging. Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses. Cloud-based SaaS service that is mobile-ready, fast, and simple to use. Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications. Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms. Agile CRM has rich analytics and reporting features for monitoring business performance.
Q. Does Agile CRM support mobile devices?
Agile CRM supports the following devices:
Android, iPhone, iPad
Q. What level of support does Agile CRM offer?
Agile CRM offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
