Agorapulse Pricing, Features, Reviews & Comparison of Alternatives

Agorapulse

Social media management for teams and agencies

4.69/5 (88 reviews)

Agorapulse overview

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, LinkedIn & Google+ for posting across multiple platforms. Agorapulse offers a unique Social Inbox system that helps Social Media managers prioritize and respond to all queries, communications, and complaints from fans or customers.

Agorapulse aims to help marketing teams save time when publishing content thanks to an advanced queue system enabling automatically re-queued evergreen content. The platform qualifies fans and followers to help businesses spot potential ambassadors and influencers in order to focus attention on them and nurture them as opportunities.

Top features of Agorapulse include a Social Media Inbox for each account that tracks incoming messages, scheduling and queuing, re-queuing and advanced content preview, Facebook and Instagram ad comment capturing, unlimited reports, customizable auto-moderation rules to prevent spam, influencer identification, and more.
www.agorapulse.com

Pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, French, Portuguese, Spanish
Agorapulse screenshot: Easily manage all incoming messages from desktop or mobile deviceAgoraPulse J29 TestimonialAgorapulse screenshot: Use automation rules to provide better customer service while automatically managing the inboxAgorapulse screenshot: Use custom queue categories to make sure outgoing posts align with social media and content marketing goalsAgorapulse screenshot: Filters, moderation rules, team workflows, and swipe left functions let users easily hit Inbox ZeroAgorapulse screenshot: Reports allow businesses to track social media activity over time and compare it to the prior periodAgorapulse screenshot: Queue evergreen content at a regular interval and set an end date to prevent it from getting stateAgorapulse screenshot: Create posts and customize them for each different social networkAgorapulse screenshot: View all conversations from one screen and assign them to team members Agorapulse screenshot: Discover opportunities through mentions and respond to them quickly and easily Agorapulse screenshot: Generate reports on social media stats with one click and export them Agorapulse screenshot: Collaborate in real time with team members to respond to mentions

Agorapulse reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.6
  4.7
  4.8
Sas Taylor

An affordable solution with great support

Used daily for less than 6 months
Reviewed 2018-11-26
Review Source: GetApp

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed. The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better. The interface is easy to set up and easy to use. The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person. Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice! Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful. The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users. Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests. As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

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Reagan Pape

Excellent Social Media Management Tool

Used daily for 2+ years
Reviewed 2019-01-03
Review Source: GetApp

I use AgoraPulse to manage 7 social accounts. Scheduling posts, cross posting, moderating, reporting, etc is fantastic. Prior to purchasing AgoraPulse, I investigated several of their competitors and did a few trials. AgoraPulse was by far the most affordable and provided exactly what I was looking for. In addition to the product, their customer service is top notch. Often times emails are answered in less than 15 minutes. Sometimes even less than 5 minutes during normal business hours. I've been using AgoraPulse for 2+ years and will continue to do so.

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Jessica Rose McEndoo

Amazing product with amazing team

Used daily for 2+ years
Reviewed 2018-07-25
Review Source: Capterra

Flexibility. Transparency. Productivity. Excellent customer service. Love this tool. It is a must for any company doing social media. Easy to use and fantastic customer service. AgoraPulse offers flexibility & is more than just a scheduling tool. Their CRM functionality is very powerful. The free mobile app ensures we are always on top of our clients conversations. The entire system is built on user requests so everything is there that is needed. When you have a question the team are super responsive and helpful. Highly recommend this tool.

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Jon Rodgers

It foots the bill!

Used daily for 6-12 months
Reviewed 2018-03-15
Review Source: Capterra

It effectively posts to Facebook, Twitter and Instagram with relative ease. It has useful reports about page views generated and audience statistics. It has an app to compliment the desktop version. The customer service email reps are responsive although I didn't need them much. It's easy enough to add or delete different platforms for which to post. There is a record of every post made. It informs of comments and allows for replies to the comments.

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Andrés Salazar Milano

The (almost) best Social Media publishing platform

Used daily for 1-2 years
Reviewed 2018-11-19
Review Source: GetApp

-Dashboard is perfectly organized and you can see exactly what you need to address (comments, messages, likes) in real time, for each channel. -Reports are a delight. So easy to understand that you do not need to "translate" them for other departments to understand. You can submit them as they are.

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Agorapulse pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

Small (best for solos): $49/month (or $39/month when paid annually)

Medium (best for small businesses): $99/month (or $79/month when paid annually)

Large (best for small agencies): $199/month (or $159/month when paid annually)

Enterprise (best for large organizations): $299/month (or $239/month when paid annually)

Agorapulse features

Activity Dashboard
Campaign Analysis
Content Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Reporting & Statistics
Social Media Integration
Social Network Marketing
Tagging

A/B Testing (144 other apps)
API (383 other apps)
Campaign Management (164 other apps)
Customizable Branding (177 other apps)
Customizable Templates (186 other apps)
Data Import/Export (143 other apps)
Drag & Drop Interface (194 other apps)
Real Time Analytics (143 other apps)
Real Time Data (137 other apps)
Third Party Integration (202 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#7 in Social Media Marketing

View full ranking
51
11
3
13
13
11

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Agorapulse also features in these categories:

Additional information for Agorapulse

Key features of Agorapulse

  • Promotions management
  • Real time monitoring
  • Mobile integration
  • Compare your page with Competitors
  • Measure post preformance
  • Post scheduling
  • Track reach, clicks, leads and measure Earned Media
  • Tag fans and qualify them
  • Monitoring
  • Channels performance
  • Performance reports
  • Automated scheduling
  • Campaign scheduling
  • Tagging
  • Click-through tracking
  • Lead generation
  • Data synchronization
  • Automatic notifications
  • Filtered views
  • Multi-channel communication
  • Multi-channel marketing
  • Multi-channel management
  • Content management
  • Categorization
  • Request routing
  • Inbox management
  • Engagement analytics
  • Activity dashboard
  • Calendar management
  • @mentions
  • User activity monitoring
  • Multi-language
  • Activity tracking
  • Geolocation
  • Collaboration tools
  • Data visualization
  • Visual analytics
  • Reporting & statistics
  • Customer activity reporting
  • Strategic planning
  • Heatmap
  • Market segmentation
  • Customer segmentation
  • User photos
  • Discount management
  • Queue categories
  • Role management
  • Workflow management
  • Commenting
  • Social media integration
  • Social performance management
  • Event scheduling
  • Communication management
  • Rules based algorithms
  • Real time updates
  • Communications calendar
  • Multi-channel distribution
  • Preview functionality
  • WYSIWYG editor
  • Trend analysis
  • Keyword tracking
  • Opportunity management
  • Request assignment
  • Approval process control
  • Gamification
  • Email notifications
  • Social media metrics
  • Social network marketing
  • User management
  • Assignment management
  • Campaign analysis
  • Permission management
  • Queue manager
  • Role-based permissions
  • Rule based publishing
  • Search functionality
  • URL customization
  • Video support
  • Mobile alerts
  • Customer service analytics
  • Routing options
  • Benchmarking
  • Multiple user accounts
View All Features

Benefits

Never miss a comment, message, page post or Facebook/Instagram ad comment with the social media inbox.

Set up future posts exactly as desired with flexible scheduling, queuing, queue categories, bulk upload, and post preview features.

Get actionable data with helpful suggestions for improvement with unlimited, one-click, downloadable reports (in PowerPoint and CSV).

Work better as a team with content approval workflows, role management, and moderation rules.

Keep track of all the best fans (and detractors) with user/follower tagging, conversational history, and custom notes.