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AgoraPulse vs Appcues Comparison

Overview

Category Leaders

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers,...

Appcues is a cloud platform, which helps product teams to apply UX design processes to applications through analysis of user...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$249/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

334

173

16

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

(98)

5

4

3

2

1

82

15

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The scheduler is extremely easy to use, and allowing you to build posts across platforms at the same time is a game-changer. I also LOVE the ability to save #hashtag groups.
AgoraPulse is easy to use and it has some great features like the ability to save hashtags (you wouldn't think this would be a good feature but it really is a time-saver).
It's been a great experience. Their support team is very responsive and I love that we can request features.

Pros

I love how easy it is to create multiple guides to share with our customers in our platform. The extension makes this process extremely simple and seamless.
Very pleasurable experience with learning to use the product and sharing it with our customers, to using the help desk, and getting help from support persons.
We managed to double our won deals with the product tours. Additionally to the product being awesome, the staff has been superb too.

Cons

My only complaint with the agorapulse software is the inability to change the options for scheduling across multiple platforms.
Inability to edit text and tags when writing a post for multiple channels so that the tags will be accurate for each channel. Unable to upload multiple photos for Instagram.
The only downfall that I can find is the inability to respond to DM's on Instagram. However, this is not because of Agorapulse, but rather the API of Instagram itself.

Cons

Less than 6 months after the start, prices are going out crazy and it makes no sense to use that provider.
One pain point that I have experienced is in the way Appcues interacts with our site. On many pages, users open and close windows without actually navigating away from a specific URL.
The tool can be a bit buggy at times. If I'm working on a flow, sometimes it won't save my work or may get stuck, so I'll have to refresh the flow builder and pickup where I left off.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features79
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Data Quality Control
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Employee Advocacy
  • Engagement Analytics
  • Event Scheduling
  • Feedback Management
  • Gamification
  • Geolocation
  • Goal Setting / Tracking
  • Heatmaps
  • In-App Training
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Launch Management
  • Lead Generation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Queue Management
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Self Service Tools
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Trend Analysis
  • URL Customization
  • User Defined Attributes
  • User Management
  • User Onboarding
  • User Profiles
  • Video Support
  • Visitor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Workflow Management
  • Total features35
  • @mentions
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Categorization/Grouping
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Creation
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Data Quality Control
  • Data Synchronization
  • Data Visualization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Employee Advocacy
  • Engagement Analytics
  • Event Scheduling
  • Feedback Management
  • Gamification
  • Geolocation
  • Goal Setting / Tracking
  • Heatmaps
  • In-App Training
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Launch Management
  • Lead Generation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Queue Management
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Self Service Tools
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Strategic Planning
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Trend Analysis
  • URL Customization
  • User Defined Attributes
  • User Management
  • User Onboarding
  • User Profiles
  • Video Support
  • Visitor Management
  • Visual Analytics
  • WYSIWYG Editor
  • Workflow Management

Integrations

  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations18
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AgoraPulse vs. Appcues

See how AgoraPulse and Appcues stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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