Agorapulse Features List

Agorapulse

Social media management for teams and agencies

4.65/5 (65 reviews)

Agorapulse Feature Summary

  • Promotions management
  • Real time monitoring
  • Mobile integration
  • Compare your page with Competitors
  • Measure post preformance
  • Post scheduling
  • Track reach, clicks, leads and measure Earned Media
  • Tag fans and qualify them
  • Monitoring
  • Channels performance
  • Performance reports
  • Automated scheduling
  • Campaign scheduling
  • Tagging
  • Click-through tracking
  • Lead generation
  • Data synchronization
  • Automatic notifications
  • Filtered views
  • Multi-channel communication
  • Multi-channel marketing
  • Multi-channel management
  • Content management
  • Categorization
  • Request routing
  • Inbox management
  • Engagement analytics
  • Activity dashboard
  • Calendar management
  • @mentions
  • User activity monitoring
  • Multi-language
  • Activity tracking
  • Geolocation
  • Collaboration tools
  • Data visualization
  • Visual analytics
  • Reporting & statistics
  • Customer activity reporting
  • Strategic planning
  • Heatmap
  • Market segmentation
  • Customer segmentation
  • User photos
  • Discount management
  • Queue categories
  • Role management
  • Workflow management
  • Commenting
  • Social media integration
  • Social performance management
  • Event scheduling
  • Communication management
  • Rules based algorithms
  • Real time updates
  • Communications calendar
  • Multi-channel distribution
  • Preview functionality
  • WYSIWYG editor
  • Trend analysis
  • Keyword tracking
  • Opportunity management
  • Request assignment
  • Approval process control
  • Gamification

Marketing Feature Comparison

Most popular features of all Marketing apps

A/B Testing (129 other apps)
API (344 other apps)
Activity Dashboard (183 other apps)
Campaign Analysis (165 other apps)
Campaign Management (144 other apps)
Content Management (136 other apps)
Customizable Branding (162 other apps)
Customizable Templates (164 other apps)
Data Import/Export (121 other apps)
Drag & Drop Interface (170 other apps)
Engagement Analytics (144 other apps)
Monitoring (155 other apps)
Multi-Channel Marketing (134 other apps)
Real Time Analytics (127 other apps)
Real Time Data (116 other apps)
Reporting & Statistics (168 other apps)
Social Media Integration (189 other apps)
Social Network Marketing (127 other apps)
Tagging (130 other apps)
Third Party Integration (173 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


12 reviews

See all iOS Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

See all Android Apps

Agorapulse Feature Reviews

25 reviewers had the following to say about Agorapulse's features:

Jenny Brennan

What AgoraPulse means for Facebook Community Managers

2014-01-15

Having to manage multiple pages with different goals, different campaigns, a range of ads and apps can be mind boggling at times.

Pros

Saves hours with great reporting features Scheduling platform integrated Mobile friendly apps Install competition apps that are fully integrated for collection of emails and like gated in minutes.

Cons

It may be a big ask but as a social media manager it would be fantastic!

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Client Manager (Marketing and Advertising company, 11-50 employees)
Verified Reviewer

Excellent

2014-05-07

A must have for any social media campaign.

Pros

Easy to use Simple interface Customer support

Cons

Limited template options

Source: GetApp
Helpful?   Yes   No
Read more
ian parsons

Frustrating UI and poor integration with social media channels

2017-09-02

Pros

Social inbox is a useful and time-saving feature.

Cons

Our team has experienced a range of issues: - images posted to social networks come out soft and blurry, despite us using good quality images - the interface doesn't communicate the limitations of AgoraPulse's integration well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Read more
Juan Felix

Easy Apps with very useful features

2013-12-13

Apps are easy to set up and have a lot of useful features to monitor performance of your campaigns.

Pros

Ease of use Valuable features Useful stats via dashboard Nice user interface

Cons

Takes some time to understand how it works, but once you get it, it's easy to use.

Source: GetApp
Helpful?   Yes   No
Read more
Spud Marshall

Verified Reviewer

AgoraPulse has streamlined our work!

2015-12-15

After scanning multiple platforms for managing our social media account - AgoraPulse stood out as one of our favorites!

Pros

- Amazing reports with all of your metrics - Easily respond and interact with followers on your various profiles - The ability to monitor influential followers and brand promoters

Cons

- Not able to visually follow feeds

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Cameron Werner

Very effective when scheduling social media posts for business

2018-02-22

Pros

Automatically posts scheduled content to Social media platforms for business.

Cons

Doesn't post video directly to social media platforms which makes it difficult to have campaigns that involve video

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cody Bullis

Verified Reviewer

Drop All Other Social Media Management Software

2016-07-08

I am a social media manager/content creator, and Agora Pulse is a one stop shop.

Pros

CRM Tools Analytics Split Account Publishing Amazing Customer Service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Agorapulse

Stop wasting your money on other applications, give the AgoraPulse trial a try and I promise you will not look back.

Source: GetApp
Helpful?   Yes   No
Read more
Aurélien Coiffard

The best CRM for Facebook

2013-12-17

It's not "another contests app", it's a real Facebook page manager that will help you to, not only get more fans and like, but to understand your clients.

Pros

Really easy, fast install, cheap, a real CRM that offers excellent analytics, lots of contests to create in a minute, really nice support,

Cons

An ios or android app will be great to monitor datas on the go.

Source: GetApp
Helpful?   Yes   No
Read more
John Trends

A true catalyst for effectiveness!

2013-12-17

We strive to understand the wonderful world of social media and more importantly how to communicate positive results and measurements for our businesses and clients.

Pros

Great design for both graphic artists, social media directors/managers, or GM/Upper-Level Management.

Cons

None! It's too good!

Source: GetApp
Helpful?   Yes   No
Read more
Larry Sawyer

Verified Reviewer

Great social media marketing tool

2015-11-10

I love their apps too, and have use them to really increase our member engagement.

Pros

Schedule and publish to Facebook and Twitter via an efficient calendar Monitor important keyword and shared contents Identify your top fans

Cons

I wish I could integrate all the social accounts, but that is more on the different platforms and not on Agora Pulse.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Manager - Relationship/Marketing (Logistics and Supply Chain company, 1001-5000 employees)
Verified Reviewer

Great tool

2015-11-18

Overall is a pretty solid Social Media management tool.

Pros

I like we don't have to pay to extra for reporting.

Cons

No LinkedIn and Google+ capabilities

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
Helpful?   Yes   No
Read more
Umang Shakya

No.1 social media management tool

2018-06-26

Pros

AgoraPulse is the only full complete tool which gives all social media platforms information in one dashboard.

Cons

The only current least like is that Instagram video posting is not available and you can not export YouTube channel reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hello Umang,

So glad you have found our team workflow and reporting features useful! We are hard at work on Instagram video posting and can let you know when it's available if you'd like.

Warm regards,
Lisa at Agorapulse

Read more
jose jimenez

One of best apps for analitycs

2017-04-15

It is one of the best applications to create analytics for social networks that exist in the current market

Pros

accurated informs, metrics and information

Cons

on the trial version it has a litle limitations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Agorapulse

maybe to open a little the trial version for begginers users

Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hi Jose,

Thanks so much for leaving a review! I'm happy to hear you're finding the analytics to be an advantage of our tool over others. :)

I'd love to know what additional functionality you'd be looking for in the trial. If you're up to sharing your feedback, feel free to send an email to me at mary@agorapulse.com.

Thanks again!

Read more
Anonymous
Pharmacy Student (Higher Education company, 5001-10000 employees)
Verified Reviewer

Helps our stores manage our social media

2018-05-13

Pros

We like that it’s really easy to connect all the social media channels that we’re on, and schedule everything all in one place.

Cons

The scheduling interface is a little unclear when you want to schedule posts for different channels in some spots.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Critical in how we support our clients

2018-05-10

Pros

Above and beyond client support is what keeps me with AgoraPulse. Social Media dashboards are a dime a dozen, so the high level of care and support we receive is what sets this service apart from the rest!

Cons

Reports export to powerpoint only, which isn't ideal for Mac / Keynote users because it creates additional work in editing those reports when they convert incorrectly into our software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Online Marketeer

Online Marketing

2014-01-16

Agora Pulse is a good tool for campaigns in my opinion.

Pros

campaigns are good, service is good, service ist fast

Cons

report was not exportable

Source: GetApp
Helpful?   Yes   No
Read more
Victoria

I really consider them an extension of my social media team

2013-12-17

AgoraPulse isn't just a company I use to help my social media marketing efforts.

Pros

Awesome Customer Service Constant Innovation

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Director of Strategy, M&A & Business Development - UL Supply Chain & Sustainability (UL I&I, ULE) (Public Safety company, 10001+ employees)
Verified Reviewer

A godsend for scaling up social media without being overwhelmed

2016-06-07

Scaling up doesn't look scary anymore, the UX of agorapluse compared to the tools I've used before (hootsuite and sprout) really streamlines the process of monitoring and engaging with social followers.

Pros

Competitive monitoring (FB based) in app is also a nice feature, and as mentioned earlier the UI/UX is simply the best to get high quality and high productivity of the time spent managing your social media presence

Cons

The cost can appear a bit high compared to the entry level tier of its competitors, but after some hesitations I took the plunge and now consider it one of the best investment made

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Brian Andrews

This was our first pick, and we will still use it daily nearly 3 years later.

2018-02-06

Super convenient, especially for our social media team.

Pros

Access to all of our social media sites in one spot.

Cons

To be fair, this is an API issue that pretty much any other software like this will have, as it is actually Instagram preventing this and not Agora.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
catherine campero

Everything you need in one place!

2018-03-14

Pros

In addition, it makes the reports of the social networks in Powerpoint, strengthens through the networks the relationship with its clients and the possibilities to work with Facebook and increase the engagement.

Cons

The interface can be slightly slow at times but it's not too bad, it's my only complaint, for me everything else works great, it has everything I need.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Faye Yang

easy, user-friendly, basic functions

2018-04-29

It will send update notification via email, so I don't need to keep an eye on the dashboard all day long.

Pros

I like the listening function, the update is on time and we can directly respond to those comments or post, greatly helps the engagement with social users.

Cons

Because other apps like HootSuite, buffer, are able to help us to post the video via their platform. The report function is not available on Youtube and Google +.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hi there Faye,

Thanks so much for the kind words about our hashtag reports and social inbox! A quick note to let you know that Instagram video publishing and YouTube reports are on our product roadmap. If you upvote these features on our "Suggest a Feature" menu in the app, you'll be notified when they come out.

I'm a big Instagram user so I can't wait for the video publishing feature!

My best,
Lisa

Read more
Suzanne Becker

Just switched to Agorapulse

2016-07-28

I'm liking the user interface and the organizational flexibility!

Pros

I like the content calendar.

Cons

I'd like to be able to export the content calendar for client review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Agorapulse

Great, nearly instant customer service.

Source: Capterra
Helpful?   Yes   No
Read more
Valerio Piselli

A very good software not so well known

2017-11-14

It took me a while to get used to the functions of Agorapulse, but nowadays it is my main tool for managing social networks.

Pros

It gives you access to detailed reports (available for download in Powerpoint) and an analysis of competitors.

Cons

However, I do not think this is a feature that agencies and businesses look for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hi Valerio,

Mary here, Agorapulse's Customer Advocacy Manager. Thanks so much for the honest review! I really appreciate all your feedback. :)

You may be happy to hear that we are working on adding Facebook groups and personal profiles to the tool in the near future.

I also totally understand your point about the feeds - we've heard a lot of feedback about this as well, so I'm going to add this to my list for our product manager to let him know we have more interest. :)

Thanks again!

Read more
Carlos Mendoza

The best tool for Social Media management!

2018-03-28

The benefit is having all the social media accounts in one place.

Pros

This is the best social media management tool in the market.

Cons

Pricing is the worst obstacle. Cost per month for their small business package with 10 accounts is way too much money. It isn't competitive with other services in the market.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from AgoraPulse


Hi Carlos,

So glad you love our social inbox! I find it so handy to manage my gazillion social accounts.

Regarding price, we may seem steep for a tool if you just use it for publishing or just catching comments, or only reports. But for a tool that gives you unlimited publishing, unlimited monitoring, and unlimited reports (and an amazing customer service team), it is quite competitive with the leading tools out there.

My best,
Lisa

Read more
Mark Warner

All your social media needs... in one place!

2016-07-19

Before, I used a number of social media tools to post, schedule, monitor and analyse posts.

Pros

The app is also great for monitoring responses to social posts and checking mentions across different accounts.

Cons

Having this option would mean that I can completely move away from a competitor's service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more