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Alida CXM & Insights Suite

Customer experience and survey management software

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Alida CXM & Insights Suite Alternatives

How do Alida CXM & Insights Suite alternatives compare?

Crowdtech and ARCS stand out as its top competitors based on similarity, popularity and user reviews. When comparing Alida CXM & Insights Suite to its top 100 alternatives, SurveyMonkey has the highest rating, with Zendesk as the runner-up, and Alida CXM & Insights Suite ranking 69th place. SurveyMonkey has the most reviews with a total of 8,797, while Alida CXM & Insights Suite has 7. Users say SurveyMonkey tops the list for value for money followed by Zendesk, while Alida CXM & Insights Suite comes in 75th. Users also say SurveyMonkey and Zendesk are the easiest to use, while Alida CXM & Insights Suite takes 68th place.

What are the top 5 alternatives to Alida CXM & Insights Suite?


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Top 100 Alternatives & Competitors to Alida CXM & Insights Suite

Crowdtech logo

Crowdtech

5.0
(3)

Market research solution for organizations

Features

Total

Crowdtech logo
Alida CXM & Insights Suite logo

11

64

20

features in common

11

features in common

Crowdtech logo

Crowdtech's unique features

  • Offline Response Collection

  • Membership Management

  • Reporting/Analytics

  • URL Customization

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Engagement Tracking

  • Customizable Forms

  • Customizable Reports

  • Third Party Integrations

ARCS logo

ARCS

5.0
(5)

Cloud-based panel management tool for research institutions

Features

Total

ARCS logo
Alida CXM & Insights Suite logo

10

45

20

features in common

10

features in common

ARCS logo

ARCS's unique features

  • Discussions / Forums

  • Site Intercept Survey

  • Performance Analysis

  • Customer Segmentation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Data Import/Export

  • Template Management

  • Survey/Poll Management

  • Visual Analytics

Q One logo

Q One

4.7
(10)

All-in-one market research & consumer insight platform

Features

Total

Q One logo
Alida CXM & Insights Suite logo

11

44

20

features in common

11

features in common

Q One logo

Q One's unique features

  • Offline Access

  • URL Customization

  • Site Intercept Survey

  • Call Reporting

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Engagement Tracking

  • Template Management

  • Customizable Reports

  • Third Party Integrations

SelfCommunity logo

SelfCommunity

4.8
(8)

Market research, customer experience & community management

Features

Total

SelfCommunity logo
Alida CXM & Insights Suite logo

15

68

20

features in common

15

features in common

SelfCommunity logo

SelfCommunity's unique features

  • Member Directory

  • Communication Management

  • Membership Management

  • Data Visualization

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Support Audio/Images/Video

  • Customizable Questions

  • Customizable Forms

  • Mobile Survey

Alchemer logo

Alchemer

4.5
(285)

Capture feedback your way. Put it to work right away.

Features

Total

Alchemer logo
Alida CXM & Insights Suite logo

20

107

20

features in common

20

features in common

Alchemer logo

Alchemer's unique features

  • Charting

  • Benchmarking

  • Multiple User Accounts

  • Activity Dashboard

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • No unique features

Starting from

$49/month

Value for money

Alchemer logo
3.8

1.0

Alida CXM & Insights Suite logo
4.8

What users say about Alchemer's value for money

After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.

JR

John R.

The support team was easy to reach and super helpful. It's a rare thing to get thorough help, and not just a vague link to a help document.

ML

Mario L.

Typeform logo

Typeform

4.7
(477)

Make data collection an experience with custom forms

Features

Total

Typeform logo
Alida CXM & Insights Suite logo

14

48

20

features in common

14

features in common

Typeform logo

Typeform's unique features

  • API

  • Alerts/Notifications

  • Reporting & Statistics

  • Conditional Logic

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Visual Analytics

  • Engagement Tracking

  • Real Time Data

  • Customizable Reports

Starting from

$29/month

Value for money

Typeform logo
4.2

0.6

Alida CXM & Insights Suite logo
4.8

What users say about Typeform's value for money

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.

CL

Christine L.

I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.

RM

Ryan M.

Survicate logo

Survicate

4.5
(27)

The fastest way to collect feedback from customers

Features

Total

Survicate logo
Alida CXM & Insights Suite logo

16

67

20

features in common

16

features in common

Survicate logo

Survicate's unique features

  • CRM

  • Lead Capture

  • Question Piping

  • Lead Distribution

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Forms

  • Engagement Tracking

  • Real Time Reporting

  • Visual Analytics

Starting from

$65/month

Value for money

Survicate logo
3.9

0.9

Alida CXM & Insights Suite logo
4.8

What users say about Survicate's value for money

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Qualaroo logo

Qualaroo

4.8
(17)

Powerful Survey And Feedback Management Tool

Features

Total

Qualaroo logo
Alida CXM & Insights Suite logo

19

67

20

features in common

19

features in common

Qualaroo logo

Qualaroo's unique features

  • Data Analysis Tools

  • Multiple User Accounts

  • Data Visualization

  • Activity Tracking

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique feature

  • Engagement Tracking

Starting from

$100/month

Value for money

Qualaroo logo
4.6

0.2

Alida CXM & Insights Suite logo
4.8

What users say about Qualaroo's value for money

Great targeting options (if you know which users you want to ask). White-labeling: our users felt that our product was asking them questions, not a third-party software.

AN

Amod N.

The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.

AW

Aaron W.

SurveySparrow logo

SurveySparrow

4.4
(55)

Conversational survey tool

Features

Total

SurveySparrow logo
Alida CXM & Insights Suite logo

12

53

20

features in common

12

features in common

SurveySparrow logo

SurveySparrow's unique features

  • Randomization

  • Activity Dashboard

  • Panel Management

  • Response Validation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Real Time Analytics

  • Customizable Questions

  • Engagement Tracking

  • Customizable Reports

Starting from

$19/month

Value for money

SurveySparrow logo
4.4

0.4

Alida CXM & Insights Suite logo
4.8

What users say about SurveySparrow's value for money

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

My clients and their clients love this software. The best resolution to typeform issues.

EV

Everly V.

Remesh  logo

Remesh

4.5
(10)

AI-powered market research platform

Features

Total

Remesh  logo
Alida CXM & Insights Suite logo

9

41

20

features in common

9

features in common

Remesh  logo

Remesh 's unique features

  • Response Validation

  • Data Analysis Tools

  • User Research Analysis

  • Data Visualization

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Engagement Tracking

  • Visual Analytics

  • Customizable Reports

  • Surveys & Feedback

Value for money

Remesh  logo
4.7

0.1

Alida CXM & Insights Suite logo
4.8

What users say about Remesh 's value for money

The thing I like most about remesh idea management software is that they give you the feedback of the audience in a brilliant and effective way and you can easily get the feedback fron people easily.

Abdur R.

Excellent customer service from the rep and the team, and overall a great experience in using the platform - our clients have been very impressed with the functionality and are excited to try it.

DP

Dunia P.

SurveyLab logo

SurveyLab

4.9
(54)

Survey software and questionnaire tool

Features

Total

SurveyLab logo
Alida CXM & Insights Suite logo

17

113

20

features in common

17

features in common

SurveyLab logo

SurveyLab's unique features

  • URL Customization

  • Qualitative Comparative Analysis

  • Online Polling

  • Complaint Monitoring

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Engagement Tracking

  • Visual Analytics

  • Template Management

Starting from

$49/month

Value for money

SurveyLab logo
4.8
Alida CXM & Insights Suite logo
4.8

What users say about SurveyLab's value for money

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

RA

Ruby A.

Great value for money thanks ease of use and ease of multilanguage setup/translation.

Thierry D.

Idiomatic logo

Idiomatic

4.7
(16)

Use data to turn feedback into features with confidence.

Features

Total

Idiomatic logo
Alida CXM & Insights Suite logo

11

48

20

features in common

11

features in common

Idiomatic logo

Idiomatic's unique features

  • Customer Experience Management

  • Data Extraction

  • Monitoring

  • Natural Language Processing

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Survey/Poll Management

  • Template Management

  • Customizable Forms

  • Customizable Questions

Starting from

$1,000/month

Value for money

Idiomatic logo
4.4

0.4

Alida CXM & Insights Suite logo
4.8

What users say about Idiomatic's value for money

Their customer success / support team has been amazing and it's clear that Idiomatic is truly invested in our partnership.

AR

Anonymous Reviewer

They are very responsive and accommodating and always such a joy to work with. Their product is geared towards customer support use cases, which we love.

LS

Liis S.

VideoPeel logo

VideoPeel

4.8
(9)

Video capturing platform for collecting customer testimonial

Features

Total

VideoPeel logo
Alida CXM & Insights Suite logo

2

38

20

features in common

2

features in common

VideoPeel logo

VideoPeel's unique features

  • Sentiment Analysis

  • Collaboration Tools

  • Email Reminders

  • Review Badge Management

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Forms

  • Real Time Reporting

  • Customizable Fields

  • Engagement Tracking

Dynata Insights Platform logo

Dynata Insights Platform

5.0
(2)

Customer journey mapping tools for market researchers

Features

Total

Dynata Insights Platform logo
Alida CXM & Insights Suite logo

5

10

20

features in common

5

features in common

Dynata Insights Platform logo

Dynata Insights Platform's unique features

  • Phone Polling

  • Reporting/Analytics

  • Content Delivery

  • Survey Sample Management

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Real Time Data

  • Survey/Poll Management

  • Feedback Management

  • Visual Analytics

QuestionPro logo

QuestionPro

4.5
(116)

Best SaaS survey solutions

Features

Total

QuestionPro logo
Alida CXM & Insights Suite logo

16

61

20

features in common

16

features in common

QuestionPro logo

QuestionPro's unique features

  • Panel Management

  • Pulse Surveys

  • Search/Filter

  • Conditional Logic

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Forms

  • Real Time Analytics

  • Feedback Management

  • Real Time Data

Starting from

$85/month

Value for money

QuestionPro logo
4.2

0.6

Alida CXM & Insights Suite logo
4.8

What users say about QuestionPro's value for money

It is a huge help in our fundraising events and it allows us to improve our events so we can raise more money for our programs. We like how usable the software is.

SY

Shauna Y.

The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails.

PD

Philip D.

SmartSurvey logo

SmartSurvey

4.7
(93)

Online survey & questionnaire tool

Features

Total

SmartSurvey logo
Alida CXM & Insights Suite logo

15

54

20

features in common

15

features in common

SmartSurvey logo

SmartSurvey's unique features

  • Forms Creation & Design

  • Autofill

  • Reminders

  • Process/Workflow Automation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Forms

  • Engagement Tracking

  • Customizable Reports

  • Real Time Analytics

Starting from

£30/month

Value for money

SmartSurvey logo
4.6

0.2

Alida CXM & Insights Suite logo
4.8

What users say about SmartSurvey's value for money

I cannot praise this product enough, the simplicity, the detailed and complex features and options and the finished product, absolutely fantastic.

EW

Elaine W.

I highly recommend this product, the software itself is great, easy to use and gives a great survey experience.

EW

Elaine W.

Key Survey logo

Key Survey

4.6
(38)

Cloud based and on premise survey software

Features

Total

Key Survey logo
Alida CXM & Insights Suite logo

17

52

20

features in common

17

features in common

Key Survey logo

Key Survey's unique features

  • Offline Access

  • Text Analysis

  • Activity Dashboard

  • Customer Segmentation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Data Import/Export

  • Customizable Questions

  • Real Time Analytics

Value for money

Key Survey logo
4.4

0.4

Alida CXM & Insights Suite logo
4.8

What users say about Key Survey's value for money

They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect.

BV

Bill V.

Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing.

LH

Lara H.

SurveyLegend logo

SurveyLegend

4.6
(587)

Mobile-friendly survey management platform

Features

Total

SurveyLegend logo
Alida CXM & Insights Suite logo

13

73

20

features in common

13

features in common

SurveyLegend logo

SurveyLegend's unique features

  • Voter Authentication

  • Online Polling

  • Text Analysis

  • SMS Polling / Voting

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Visual Analytics

  • Engagement Tracking

  • Real Time Reporting

  • Customizable Fields

Starting from

$19/month

Value for money

SurveyLegend logo
4.3

0.5

Alida CXM & Insights Suite logo
4.8

What users say about SurveyLegend's value for money

It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.

WA

Wongel A.

First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.

AB

Amanda B.

Startquestion logo

Startquestion

4.9
(150)

Online survey creator and feedback collection

Features

Total

Startquestion logo
Alida CXM & Insights Suite logo

20

90

20

features in common

20

features in common

Startquestion logo

Startquestion's unique features

  • Commenting/Notes

  • Real Time Monitoring

  • Response Validation

  • Text Analysis

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • No unique features

Starting from

$49/month

Value for money

Startquestion logo
4.6

0.2

Alida CXM & Insights Suite logo
4.8

What users say about Startquestion's value for money

A good, simple and useful tool. Great customer support and very high supplier flexibility.

JW

Jacek W.

As an active user, we are very satisfied with the functionality of the tool and its ease of use.

KM

Katarzyna M.

Checkbox Survey logo

Checkbox Survey

4.0
(7)

Enterprise survey features without the enterprise price tag

Features

Total

Checkbox Survey logo
Alida CXM & Insights Suite logo

20

69

20

features in common

20

features in common

Checkbox Survey logo

Checkbox Survey's unique features

  • Collaboration Tools

  • Charting

  • API

  • Randomization

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • No unique features

Spark Chart logo

Spark Chart

4.8
(36)

Survey software for business consultants and leaders

Features

Total

Spark Chart logo
Alida CXM & Insights Suite logo

19

72

20

features in common

19

features in common

Spark Chart logo

Spark Chart's unique features

  • Anonymous Feedback

  • Complaint Monitoring

  • Data Analysis Tools

  • Ratings / Reviews

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique feature

  • Visual Analytics

Starting from

$30/month

Value for money

Spark Chart logo
4.9

0.1

Alida CXM & Insights Suite logo
4.8

What users say about Spark Chart's value for money

Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised.

Dost D.

I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way.

AR

Anonymous Reviewer

easyfeedback logo

easyfeedback

4.6
(17)

Web-based survey and feedback management tool

Features

Total

easyfeedback logo
Alida CXM & Insights Suite logo

11

38

20

features in common

11

features in common

easyfeedback logo

easyfeedback's unique features

  • Dashboard

  • Multi-Language

  • Customer Segmentation

  • Access Controls/Permissions

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Engagement Tracking

  • Customizable Forms

  • Customizable Reports

  • Real Time Reporting

Starting from

49/year

Value for money

easyfeedback logo
4.5

0.3

Alida CXM & Insights Suite logo
4.8

What users say about easyfeedback's value for money

It is a real advantage that it has a good user experience and is therefore quick to learn. That made it easy to convince teams across the business to do online surveys for their products.

CU

Claudia U.

Interface: no french available. The export of graphics in excel is missing (or I did not found how to yet).

IC

Igor C.

CheckMarket logo

CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

Features

Total

CheckMarket logo
Alida CXM & Insights Suite logo

14

69

20

features in common

14

features in common

CheckMarket logo

CheckMarket's unique features

  • Continuous Feedback

  • URL Customization

  • Multi-Channel Data Collection

  • API

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Real Time Data

  • Engagement Tracking

  • Template Management

  • Customizable Reports

Starting from

$150/month

Value for money

CheckMarket logo
4.6

0.2

Alida CXM & Insights Suite logo
4.8

What users say about CheckMarket's value for money

Great customer services, prompt responses and always willing to help. Very good value for the invested money.

SC

Sonmy C.

Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files.

WR

Willem R.

Survio logo

Survio

4.5
(398)

Powerful features served with simplicity

Features

Total

Survio logo
Alida CXM & Insights Suite logo

20

58

20

features in common

20

features in common

Survio logo

Survio's unique features

  • Alerts/Notifications

  • Offline Response Collection

  • Paper-Based

  • Reminders

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • No unique features

Value for money

Survio logo
3.9

0.9

Alida CXM & Insights Suite logo
4.8

What users say about Survio's value for money

Easy to use and a lot of possibilities for surveys. An excellent quality of services and a good reactivity of the Survio team.

Arnaud L.

Survio is a super friendly platform, so it makes really easy to build a survey and analyse the answers. The biggest plus: has a nice free version.

BR

Barbara R.

MaritzCX logo

MaritzCX

4.0
(2)

Customer experience management tool for large enterprises

Features

Total

MaritzCX logo
Alida CXM & Insights Suite logo

8

40

20

features in common

8

features in common

MaritzCX logo

MaritzCX's unique features

  • Site Intercept Survey

  • Activity Dashboard

  • Reporting/Analytics

  • 360 Degree Feedback

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Reports

  • Data Import/Export

  • Visual Analytics

  • Customizable Forms

Centercode logo

Centercode

4.3
(66)

Client satisfaction solution

Features

Total

Centercode logo
Alida CXM & Insights Suite logo

12

50

20

features in common

12

features in common

Centercode logo

Centercode's unique features

  • Moderation

  • Activity Dashboard

  • Progress Tracking

  • Response Validation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Multi-Channel Distribution

  • Engagement Tracking

  • Third Party Integrations

  • Customizable Forms

Value for money

Centercode logo
4.3

0.5

Alida CXM & Insights Suite logo
4.8

What users say about Centercode's value for money

It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.

MB

Marc B.

The platform itself allows for customization and has supported all of our needs over the years. Their support team is top notch and the rest of their employees are excellent to interact with.

RS

Ryan S.

Birdeye logo

Birdeye

4.7
(385)

Experience Marketing Platform

Features

Total

Birdeye logo
Alida CXM & Insights Suite logo

19

126

20

features in common

19

features in common

Birdeye logo

Birdeye's unique features

  • Real Time Monitoring

  • Campaign Scheduling

  • Email Marketing

  • Commenting/Notes

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique feature

  • Support Audio/Images/Video

Value for money

Birdeye logo
4.5

0.3

Alida CXM & Insights Suite logo
4.8

What users say about Birdeye's value for money

The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features.

YP

Yash P.

We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.

YP

YOVANA P.

SightMill logo

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

SightMill logo
Alida CXM & Insights Suite logo

14

49

20

features in common

14

features in common

SightMill logo

SightMill's unique features

  • Site Intercept Survey

  • Data Analysis Tools

  • Collaboration Tools

  • Multi-Channel Data Collection

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Support Audio/Images/Video

  • Real Time Reporting

  • Customizable Forms

  • Customizable Reports

Customer Thermometer logo

Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

Features

Total

Customer Thermometer logo
Alida CXM & Insights Suite logo

17

76

20

features in common

17

features in common

Customer Thermometer logo

Customer Thermometer's unique features

  • Monitoring

  • Alerts/Notifications

  • Question Library

  • Workflow Management

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Multi-Channel Distribution

  • Template Management

  • Customizable Forms

Starting from

$9/month

Value for money

Customer Thermometer logo
5.0

0.2

Alida CXM & Insights Suite logo
4.8

What users say about Customer Thermometer's value for money

Furthermore, the fabulous dashboard gives spectacular graphs, and they are vibrant too, hence easy to know where we are standing by looking at them.

ST

Sterling T.

The CT team is responsive to inquiries and are a pleasure to work with. I'd strongly recommend the product to any team looking to increase their turnaround in CS stats.

T

Tucker

UniFocus logo

UniFocus

4.4
(43)

Smart workforce management tools with real-time insights

Features

Total

UniFocus logo
Alida CXM & Insights Suite logo

17

122

20

features in common

17

features in common

UniFocus logo

UniFocus' unique features

  • Payroll Management

  • Activity Tracking

  • Progress Tracking

  • SSL Security

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Survey Builder

  • Multi-Channel Distribution

  • Customizable Forms

Value for money

UniFocus logo
4.3

0.5

Alida CXM & Insights Suite logo
4.8

What users say about UniFocus' value for money

Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.

TP

Tom P.

Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.

JG

Jeroen G.

VideoAsk logo

VideoAsk

4.7
(30)

Get personal with face-to-face interactions: at scale

Features

Total

VideoAsk logo
Alida CXM & Insights Suite logo

18

128

20

features in common

18

features in common

VideoAsk logo

VideoAsk's unique features

  • Social Media Integration

  • Human Handover

  • Sales Onboarding & Training

  • Email Reminders

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Reports

  • Template Management

Starting from

$24/month

Value for money

VideoAsk logo
4.5

0.3

Alida CXM & Insights Suite logo
4.8

What users say about VideoAsk's value for money

We found that VideoAsk was a perfect solution to help automate our Monthly Safety Training. Before using this software, we would pull everyone into our University and go over a training powerpoint.

SK

Sarah K.

Really easy to use, and offers my clients a great way of interacting with us. Great for quick polling or finding out interests.

Ian M.

iPerceptions logo

iPerceptions

4.5
(2)

A global leader in Voice of the Customer (VoC) solutions

Features

Total

iPerceptions logo
Alida CXM & Insights Suite logo

8

23

20

features in common

8

features in common

iPerceptions logo

iPerceptions' unique features

  • Response Quotas

  • URL Customization

  • Question Branching

  • Response Validation

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Reports

  • Customizable Questions

  • Visual Analytics

  • Customizable Forms

Antlere  logo

Antlere

4.7
(3)

Multi-channel Net Promoter Score (NPS) survey software

Features

Total

Antlere  logo
Alida CXM & Insights Suite logo

9

31

20

features in common

9

features in common

Antlere  logo

Antlere 's unique features

  • Text Analysis

  • Referral Tracking

  • Negative Feedback Management

  • Reporting & Statistics

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Questions

  • Real Time Data

  • Customizable Reports

  • Customizable Fields

Medallia Experience Cloud logo

Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

Features

Total

Medallia Experience Cloud logo
Alida CXM & Insights Suite logo

16

61

20

features in common

16

features in common

Medallia Experience Cloud logo

Medallia Experience Cloud's unique features

  • CRM

  • Multi-Channel Data Collection

  • Activity Dashboard

  • Dashboard

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Customizable Forms

  • Customizable Questions

  • Customizable Fields

  • Template Management

Value for money

Medallia Experience Cloud logo
4.2

0.6

Alida CXM & Insights Suite logo
4.8

What users say about Medallia Experience Cloud's value for money

The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback.

JM

Jared M.

We needed more than surveyware and medallia is by far the most robust experience feedback platform we looked at. Really deep and broad insights and a few great insights.

AR

Anonymous Reviewer

Delighted logo

Delighted

4.9
(33)

Easiest to use customer and employee experience platform.

Features

Total

Delighted logo
Alida CXM & Insights Suite logo

13

63

20

features in common

13

features in common

Delighted logo

Delighted's unique features

  • Community Management

  • Alerts/Notifications

  • Offline Response Collection

  • API

Alida CXM & Insights Suite logo

Alida CXM & Insights Suite's unique features

  • Visual Analytics

  • Real Time Analytics

  • Customizable Fields

  • Support Audio/Images/Video

Starting from

$224/month

Value for money

Delighted logo
4.6

0.2

Alida CXM & Insights Suite logo
4.8

What users say about Delighted's value for money

The team there was fantastic. We were a small company but they treated us like we were huge.

Loretta B.

Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do.

Michael T.