Ambassador vs Influitive Comparison

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Overview

Ambassador empowers marketing teams to increase new customer acquisition, referrals and revenue by leveraging the power of word-of-mouth.

The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(22)

5

4

3

2

1

15

2

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

155

52

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Fantastic customer success team, easy to set up, and a fantastic our of the box solution.
Great customer service, supportive and experienced team, and an awesome partner. We are absolutely glad we found GetAmbassador as a partner.
Support department was very nice, and helpful. Reality is that when we started to use it, we just couldnt get it off the ground.

Pros

That being said, I'm a huge fan of the technology and the overall movement behind customer advocacy. Influitive is easily the best available for developing an active customer community.
Great onboarding experience, ongoing consultation on best practices, intuitive interface, solid integrations with marketing automation, CRM, and other software.
The team there is not only super helpful, but they are truly interested in your feedback in hopes to continue evolving the product. It's easy to use, simple to navigate and ecstatically pleasing.

Cons

Ambassador used to offer other forms of payments but they recently started offering just PayPal which can be inconvenient for some of our ambassadors who do not have a PayPal account.
The deployment has been quite difficult due to the complexity of our Salesforce environment.
Integrating with their Editor Portal (in order to track conversions) was a little tricky at first.

Cons

Some limitations in the technology - e-mail problems and limited functionality.
There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly.
I absolutely hate the reporting software (Looker). It's slow and it's hard to get the reports I want which aren't necessarily part of the standard dashboard.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features51
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Application Integration
  • Authentication
  • Automated Sales
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Portal
  • Content Management
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Custom Development
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Drag & Drop Interface
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Labeling
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Partner Portal
  • Payments Disbursement
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Media Metrics
  • Third Party Integration
  • Visual Analytics
  • eCommerce Integration
  • Total features9
  • A/B Testing
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Application Integration
  • Authentication
  • Automated Sales
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Portal
  • Content Management
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Custom Development
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Drag & Drop Interface
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Labeling
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Partner Portal
  • Payments Disbursement
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Media Metrics
  • Third Party Integration
  • Visual Analytics
  • eCommerce Integration

Integrations

  • Total integrations30
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations17
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features

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Influitive

Great to build brand advocates

Reviewed 2 years ago
Pros

This software allows you to send frequent emails to brand ambassadors to keep the brand top of mind. It allows for the creation of fun quizzes and challenges to build a community of users.

Cons

There isn't much to complain about with Influitive, it always worked well when I was signed into the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Customer support

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Influitive

The best tool for Advocacy Marketing!

Reviewed 5 years ago

I have been using, as user, the Influtiive Hub for more than 1 year and I really think it's easy-to-use and very powerful in any business! Today I'm the advocate marketer and in my company we have decided to built a community, and Influitive is a fuel to our ambassadors success!

Pros

Challanges creation, rewarding and levels, easy-to-use, great customer support, influitive VIP program

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Influitive

Advocate Awesomeness in Action

Reviewed 4 years ago

AdvocateHub is a powerful solution that is easy to implement and fun to use. The platform lets you form enduring, meaningful relationships with your customers on a 1:1 basis unlike any other touchpoint. It's a referral engine, and retention platform, and a cool way to interact with your end-users. You can gather insightful product feedback, cultivate brand ambassadors, start a beta test group, line up a diverse pipeline of reference customers, and have fun while doing it all. The team at Influitive is a hard-working, dedicated bunch, and you'll love working with each and every person there.

Pros

Easy to use, always new features launching, fantastic customer support

Cons

N/A

Overall Rating

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    Influitive

    Excellent way to cultivate brand ambassadors and improve your product

    Reviewed 7 years ago

    I am administering an AdvocateHub for my company and am seeing great engagement by key customers thus far. Influitive is pioneering the new Advocate Marketing industry and offers a powerful platform that enables companies to achieve a wide range of business objectives: increasing referrals, growing the base of reference customers, creating a powerful channel of product advisors and beta testers who provide invaluable insights, cultivating a group of brand ambassadors who can help increase word of mouth and social reach, and providing an elegant way to reward customers who perform these and other activities on our behalf. The platform is highly customizable, user friendly, intuitive, and fun to use.

    Pros

    Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

    Cons

    It's hard to identify any downside to working with Influitive or going with AdvocateHub. Whenever I have a request for an enhancement or new feature, I usually hear back that it's being planned or considered for a future release. No complaints here!

    Ambassador vs. Influitive

    See how Ambassador and Influitive stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.