Ambassador vs Refersion Comparison

Overview

Ambassador empowers marketing teams to increase new customer acquisition, referrals and revenue by leveraging the power of word-of-mouth.

Manage, track, and grow your affiliate and influencer network like never before. With Refersion it's easy to track referrals...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$89.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(22)

5

4

3

2

1

15

2

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.4

(41)

5

4

3

2

1

24

12

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

Fantastic customer success team, easy to set up, and a fantastic our of the box solution.
Great customer service, supportive and experienced team, and an awesome partner. We are absolutely glad we found GetAmbassador as a partner.
Support department was very nice, and helpful. Reality is that when we started to use it, we just couldnt get it off the ground.

Pros

We love how effective and simple everything is to use, from the signups to the dashboard and payouts.
The cost is very affordable and the customer service is great. The back end area of the site is easy to navigate and visually pleasing.
It makes easier to connect with brands and we can easily track our growth in real time. Best part of this software is it’s very easy to use.

Cons

Ambassador used to offer other forms of payments but they recently started offering just PayPal which can be inconvenient for some of our ambassadors who do not have a PayPal account.
The deployment has been quite difficult due to the complexity of our Salesforce environment.
Integrating with their Editor Portal (in order to track conversions) was a little tricky at first.

Cons

Their systems are smooth and work well, which is a shame because of their bait-and-switch tactics with pricing.
I cannot come up with any complaints or suggestions.
I also am never 100% sure that tracking works. Ve lost some affiliates bc they saw a large decline in revenue when we made the switch.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review23 days ago

Key features

  • Total features51
  • A/B Testing
  • API
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Applicant Tracking
  • Application Integration
  • Authentication
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Portal
  • Content Management
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Drag & Drop Interface
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Labeling
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Partner Management
  • Partner Portal
  • Payments Disbursement
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Media Metrics
  • Third Party Integration
  • Visual Analytics
  • eCommerce Integration
  • Total features7
  • A/B Testing
  • API
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Applicant Tracking
  • Application Integration
  • Authentication
  • Behavior Tracking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Portal
  • Content Management
  • Conversion Tracking
  • Cost-to-Completion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Drag & Drop Interface
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Labeling
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Partner Management
  • Partner Portal
  • Payments Disbursement
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Referral Source Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Media Metrics
  • Third Party Integration
  • Visual Analytics
  • eCommerce Integration

Integrations

  • Total integrations30
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations18
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Refersion

We use Refersion to power our Ambassador Program, and have had a good experience.

Reviewed 2 years ago
Pros

Deep integration into our Shopify platform, and the essential tools we need to properly track affiliate commissions from our ambassadors.

Cons

UI could be more intuitive. It would be great if there were more pieces of the affiliate process included in the service. We have an application process to ensure that our ambassadors are the right fit for us that we currently have to run through a Google form and manually filter candidates through.

Ambassador vs. Refersion

See how Ambassador and Refersion stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.