Ambassify vs Zonka Feedback Comparison

Overview

Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews,...

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(8)

5

4

3

2

1

4

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(22)

5

4

3

2

1

18

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams.
We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting.
The reporting and analytics around feedback are brilliant and spot on. They’re also constantly adding more features, which is helpful.

Cons

Cons

Through this app we were able to track our patient experience on real time and also if there was any suggestion or negative experience we were able to act on it immediately.
The inability to skip non relevant sections within a questionnaire.
I cannot think about anything I really dislike.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features22
  • API
  • Activity Management
  • Activity Tracking
  • Campaign Analysis
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Commenting
  • Contact Database
  • Content Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Feedback Collection
  • Forms Management
  • Lead Capture
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Offline Access
  • Permission Management
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • WYSIWYG Editor
  • Total features32
  • API
  • Activity Management
  • Activity Tracking
  • Campaign Analysis
  • Campaign Planning
  • Chat
  • Collaboration Tools
  • Commenting
  • Contact Database
  • Content Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Branding
  • Data Filtering
  • Data Import/Export
  • Data Synchronization
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Feedback Collection
  • Forms Management
  • Lead Capture
  • Loyalty Program
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multimedia Support
  • Offline Access
  • Permission Management
  • ROI Analytics
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Social Media Integration
  • Social Network Marketing
  • Summary Reports
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • WYSIWYG Editor

Integrations

  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ambassify vs. Zonka Feedback

See how Ambassify and Zonka Feedback stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.