Ambassify Features

Ambassify

Advocate marketing for brands

4.6/5 (15 reviews)

Competitor Feature Comparison

360 Degree Feedback
@mentions
API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Attendee Management
Benchmarking
Bonus Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Contact Database
Contact Management
Content Creation
Content Management
Conversion Tracking
Customer Accounts
Customer Activity Tracking
Customer Advocacy
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Discussions / Forums
Email Marketing
Email Reminders
Employee Advocacy
Employee Database
Employee Portal
Employee Profiles
Employee Recognition
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Tracking
Event Triggered Actions
Feedback Management
Filtering
Forms Management
Gamification
Gift Card Management
Goal Management
Group Management
Ideation
Incentive Management
Lead Capture
Lead Generation
Lead Management
Live Chat
Loyalty Cards
Loyalty Program
Member Directory
Membership Management
Mobile Access
Moderation
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Negative Feedback Management
Nonprofit Advocacy
Performance Management
Performance Metrics
Progress Tracking
Promotions Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
SSL Security
Search/Filter
Segmentation
Single Sign On
Social Engagement
Social Media Integration
Social Media Monitoring
Social Performance Management
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Third Party Integrations
Transaction History
User Management
Video Support
Visual Analytics
Visit WebsiteCompare App
360 Degree Feedback
@mentions
API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Attendee Management
Benchmarking
Bonus Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Contact Database
Contact Management
Content Creation
Content Management
Conversion Tracking
Customer Accounts
Customer Activity Tracking
Customer Advocacy
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Discussions / Forums
Email Marketing
Email Reminders
Employee Advocacy
Employee Database
Employee Portal
Employee Profiles
Employee Recognition
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Tracking
Event Triggered Actions
Feedback Management
Filtering
Forms Management
Gamification
Gift Card Management
Goal Management
Group Management
Ideation
Incentive Management
Lead Capture
Lead Generation
Lead Management
Live Chat
Loyalty Cards
Loyalty Program
Member Directory
Membership Management
Mobile Access
Moderation
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Negative Feedback Management
Nonprofit Advocacy
Performance Management
Performance Metrics
Progress Tracking
Promotions Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
SSL Security
Search/Filter
Segmentation
Single Sign On
Social Engagement
Social Media Integration
Social Media Monitoring
Social Performance Management
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Third Party Integrations
Transaction History
User Management
Video Support
Visual Analytics
Visit WebsiteCompare App
360 Degree Feedback
@mentions
API
Access Controls/Permissions
Action Management
Activity Dashboard
Activity Management
Activity Tracking
Advocate Management
Affiliate Management
Alerts/Notifications
Analytics/ROI Tracking
Attendee Management
Benchmarking
Bonus Management
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Contact Database
Contact Management
Content Creation
Content Management
Conversion Tracking
Customer Accounts
Customer Activity Tracking
Customer Advocacy
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Discussions / Forums
Email Marketing
Email Reminders
Employee Advocacy
Employee Database
Employee Portal
Employee Profiles
Employee Recognition
Employee Referral Management
Employee Reward Programs
Engagement Tracking
Event Tracking
Event Triggered Actions
Feedback Management
Filtering
Forms Management
Gamification
Gift Card Management
Goal Management
Group Management
Ideation
Incentive Management
Lead Capture
Lead Generation
Lead Management
Live Chat
Loyalty Cards
Loyalty Program
Member Directory
Membership Management
Mobile Access
Moderation
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Negative Feedback Management
Nonprofit Advocacy
Performance Management
Performance Metrics
Progress Tracking
Promotions Management
Pulse Surveys
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Rewards Management
Rewards Program
SSL Security
Search/Filter
Segmentation
Single Sign On
Social Engagement
Social Media Integration
Social Media Monitoring
Social Performance Management
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Third Party Integrations
Transaction History
User Management
Video Support
Visual Analytics
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Ambassify Feature Reviews

15 reviewers had the following to say about Ambassify's features:

Sarah G.

Ambassify is a great tool for us

2021-08-26

Also, the reporting really allows us to see how many people we reach through our ambassadors, which makes the brand awareness increase more tangible.

Pros

The reporting dashboards give a lot of insights on the results of the campaigns. I think a big win is how fast and straightforward setting up and launching a campaign is.

Cons

They push frequent updates to their reporting and metrics dashboards, which makes for a bit of a learning experience each time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eleonore D.

We used Ambassify for our social amplification strategy and obtained immediate & measurable results.

2017-08-02

More Brand Awareness More Social Amplification More Potential Members The platform offers a variety of campaign possibilities.

Pros

The Bike Valley members are spreading our content to their social networks which results in more brand awareness and new community members!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Many thanks for the review Eleonore!

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Marc B.

A variety of campaigns to gain exposure and to build a trustworthy brand image.

2017-08-14

Pros

Those campaigns help us reach more exposure on social media which results in a more trustworthy brand image.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Many thanks for the review Marc!

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Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Fast & Easy

2021-11-17

Our goal was to increase engagement and encourage our employees to be more involved by sharing their opinions and giving their input on different kinds of company-related content.

Pros

Ambassify is the fastest way to inform our colleagues about new posts on social media. The platform has such unique features that make it so easy for them to like/share/engage with our posts — that's the biggest bonus!

Cons

When colleagues now share certain content on LinkedIn, it's sometimes noticeable that they all do it simultaneously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Linde V.

A great to communicate with your community!

2021-09-07

The platform itself is very intuitive and easy to use, which makes for a great tool that anyone can use without needing intense training or experience with the software.

Pros

Technically, the platform is pretty sound. The platform is quite user-friendly. If we have any questions, we can count on quality support. In general, it's a very handy, user-friendly platform with great support from Ambassify!

Cons

Maybe a bit more integration towards external channels & more possibilities in personalization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sophie B.

Great tool and intuitive

2019-08-12

Pros

The power it has to grow employer branding and a social media culture in the company

Cons

I am not convincd by how it displays in WhatsApp at the moment but I know it's in their plan to mke this better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Thanks for the review Sophie! We have improved how links and content appear in Whatsapp, and we're continuing to improve the sharing functionality. Many thanks for your feedback!

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Jonas H.

Great tool for activating ambassadors

2020-01-27

Pros

Setting up campaigns is really easy and straightforward.

Cons

This is partly a problem in our side, but an easier upload could definitely make this task more user friendly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Thank you so much for the review! We'll definitely look at improving the upload functionality as you mentioned, and if there are other features you would like to see introduced, please feel free to reach out to us!

Read more
Judith V.

One happy customer

2021-10-26

A few more functionalities to incentivize engagement among the employees would be nice to see, and it might help a lot in generating and stimulating engagement.

Pros

I really love the platform, it has so many possibilities for connecting your employees and engage them with your brand.

Cons

Something that could be integrated and improved is the range and offer of functionalities that stimulate and incentivize engagement in the workforce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcus S.

Overview of Our Ambassify Experience

2021-11-19

Thanks to Ambassify, we have greatly improved the rapport with our community. We can encourage word-of-mouth exposure by offering various rewards including merchandise and tokens which has helped made the whole experience more engaging for our community. On top of this, they have a direct way of relaying product feedback, ideas, and more to our team, which we can take onboard and adapt the product around their wants and needs.

Pros

Ambassify has been very customer-oriented: it came with a dedicated Account Manager, which not only helped with the setup of the platform and the onboarding, but they noticed pain points for us and threw in a free feature to resolve that without any prompts from us, which was hugely appreciated by the team.

Cons

While Ambassify does cover most social platforms, there is also no Reddit functionality which would be super valuable as that is a channel where the Crypto-community is predominant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine E.

The platform supports content co-creation between brands and advocates.

2017-08-16

Pros

We're also doing this in a multi-lingual way from day one, which was essential for our decision-making process.

Cons

Instagram takes up an important part of our marketing strategy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Thanks for the review, Catherine! We've worked hard on the Instagram functionality and we're happy to say that the Instagram integration is now a fully functioning element within the Ambassify platform.

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Anonymous
(Transportation/Trucking/Railroad company, 10001+ employees)

Excellent platform to get feedback from employees and to share interesting content with them!

2021-10-18

It has some cool, unique features that made it easy for us to come up with new ideas and campaigns to build and boost our employer branding efforts, putting it in the spotlight through our employees.

Pros

The platform is quite user-friendly. The platform offers some unique and/or valuable features If we have any questions, we can count on quality support. Technically, the platform is pretty sound

Cons

I find that sometimes it's hard to advertise and promote the platform and the program internally, to let the employees know we have an ambassadors' program and then entice them to join, so we'd appreciate some extra assistance and help on that front.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Omondi P.

Best for Business to Business Networking

2018-11-08

This is the solution to advocacy marketing.

Pros

Helps to establish a convenient relationship between a business and their advocates and involve the targeted stakeholders into the marketing strategy of the business, which foster a positive brand image and helps in the decision making process.

Cons

It is relatively expensive and does not allow free trial sign up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Thanks for the review Omondi! In the time since your review, our pricing model has become a lot more flexible and we have more tailored solutions depending on the company and their challenges.

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Angie J.

Great product with a helpful team

2021-05-12

It was a great experience. I hope we'll find another use case down the road that will be more in line cost-wise because I would definitely work with the Ambassify team again.

Pros

The platform is really flexible so we were able to leverage it for employee engagement and customer advocacy.

Cons

The participation on the employee engagement side was great but we couldn't justify the cost for that as a small team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Frederic D.

A program that embraces our strategy perfectly, large amount of challenges, easy in use

2017-08-02

Pros

Once that's done, it's really easy to find your brand ambassadors and let them talk positive about you.

Cons

Getting started with the program took a bit longer than expected, but it's better to have it correctly aligned with your business strategy than to start head over hills and bump on obstacles along the road.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Hi Frederic. Many thanks for the review and for the honest feedback. It is true to say that having a strategy in place beforehand, or some ideas to work on right away are useful to get started. However, we have a great customer success team on hand that can help you through this process and point you in the right direction :)

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Mike R.

A lot of potential. Advocate/ ambassadors campaigns are real lead drivers.

2017-08-02

Pros

Makes creating a community and keeping them engaged easy. Centralises resources and is proving a great builder of trust.

Cons

No self-service option available at the moment. I had to book in with rep at Ambassify to get the initial set up done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Ambassify


Hi Mike! Many thanks for the review and for the feedback. We've greatly expanded our self-service help center in the past months and you can find a lot of useful articles there to help you set up everything you need on your own. We also have a dedicated customer success team should there be something specific that you can't find on the help center.

Read more