ReferralCandy vs Annex Cloud Comparison

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Overview

Imagine your own customers helping you drive new sales! Customer referrals are the key to viral marketing and a thriving...

Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

93

37

9

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.2

(37)

5

4

3

2

1

12

19

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Great product, does the job well! and amazing support. We are excited to launch our site and to see if our referral program would bring in revenue.
Support is always so good, really easy with the online chat, i spoke to [SENSITIVE CONTENT HIDDEN] today and she resolved my issue and made some suggestions which were so helpful.
But [SENSITIVE CONTENT HIDDEN] did an amazing job in testing our integration. After this test was completed successfully, the trial period was renewed so we could benefit from a full free trial.

Pros

Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers.
Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience.
They are easy to work with, very customer responsive, and an excellent business partner.

Cons

The emails are a little clunky to edit and I had a little trouble finding the setting that controlled how frequently people received reminder emails, and a few clients got irritated by that.
A little confusing to use. Lots of things simple, but it's a bit overwhelming at first.
I have no major issues with the service or software.

Cons

The backend doesnt easily intergarate with other platforms and most copy isnt easily ammendable. The reporting particuraly is difficult to use and can be confusing.
The UI and dashboards are also in desperate need of an update.
We are still having inconsistencies and odd occurrences from time to time.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features1
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Campaign Management
  • Campaign Segmentation
  • Customer Segmentation
  • Discount Management
  • Email Integration
  • Engagement Analytics
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Promotions Management
  • Ratings & Reviews
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • eCommerce Integration
  • Total features26
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Campaign Management
  • Campaign Segmentation
  • Customer Segmentation
  • Discount Management
  • Email Integration
  • Engagement Analytics
  • Gamification
  • Gift Card System
  • Loyalty Program
  • Monitoring
  • POS Integration
  • Promotions Management
  • Ratings & Reviews
  • Referral Source Tracking
  • Referral Tracking
  • Registration Management
  • Reporting & Statistics
  • Rewards Management
  • Scheduled Reporting
  • Single Sign On
  • Software Development Kit
  • eCommerce Integration

Integrations

  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations1
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ReferralCandy vs. Annex Cloud

See how ReferralCandy and Annex Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.