ReferralCandy Features

ReferralCandy

get more sales through word of mouth referrals

4.54/5 (205 reviews)

Competitor Feature Comparison

API
Activity Tracking
CRM
Campaign Management
Contact Management
Gift Card Management
Lead Engagement
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Referral Tracking
Rewards Management
Learn moreCompare App
API
Activity Tracking
CRM
Campaign Management
Contact Management
Gift Card Management
Lead Engagement
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Referral Tracking
Rewards Management
Learn moreCompare App
API
Activity Tracking
CRM
Campaign Management
Contact Management
Gift Card Management
Lead Engagement
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Referral Tracking
Rewards Management
Learn moreCompare App

ReferralCandy Feature Reviews

25 reviewers had the following to say about ReferralCandy's features:

Lisa S.

Customer Support was great

2019-07-18

Not much problem

Pros

The automation, reports, analytics.

Cons

No tutorial that explains the features and the result you will get. Example : "If you do this then that will happen"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 1-10 employees)

Easy to use, affordable & great support

2020-09-15

Pros

I was able to set up my referral campaign within 24 hours!

Cons

No integration with Zapier & no LinkedIn social sharing option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Manami M.

Fast Customer Service

2020-12-04

Pros

[SENSITIVE CONTENT HIDDEN] delivered quick service and made sure to answer all my questions before closing the ticket.

Cons

I wish there was customizable reporting.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amato C.

Best Solution We've Found

2021-06-15

[SENSITIVE CONTENT HIDDEN] has been a pleasure to work with, and the service is fantastic!

Pros

Effortless setup, "set it and forget it" maintenance, customizable presentation

Cons

We don't really have any cons to report at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefano T.

Refund for unused services, thanks to [SENSITIVE CONTENT HIDDEN]

2021-02-13

Thanks to [SENSITIVE CONTENT HIDDEN] cooperation and understanding of personal support I received my refund.

Pros

Excellent Wordpress plugin for the management of Referral Marketing

Cons

It is complete, easy to use and original

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrey K.

Great fast service

2020-11-29

Pros

The product is very easy to use, very simple and easy to understand API. Quick live support!

Cons

No dashboard for advocates, so they hardly to track their own performance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mauricio C.

Best Support!

2020-03-19

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly!

Pros

The most important feature is you can setting up all text.

Cons

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Petr S.

Great support

2019-11-14

Pros

ReferralCandy is super easy to implement, launch and integrate with other platforms, such as Mailchimp, Google Ads, Google Analytics and Facebook Ads.

Cons

Honestly, don't know about anything by this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vijay J.

Great customer support

2019-11-01

Customer service helped me out because she understood being an early stage startup I didnt get enough time to dive into giving referral candy a fair shot as a referral engine and so she was able to accomodate for another month so I can actually test it out as I know if it works for us we'll continue to use and scale.

Pros

Pretty easy integration and simple enough for the whole team to understand

Cons

Reporting is soft, but didn't hvae enough time to play with it

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris C.

Easy to use and great customer support

2019-12-02

Pros

- Templatized interface and easy to start using - Great customer service regarding use and technical integration

Cons

- Interface is good but can be a little confusing to navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yannis T.

Fantastic Friend referral app

2021-02-23

Pros

Thank you [SENSITIVE CONTENT HIDDEN] for your amazing support and e-meetings to really understand how ReferralCandy can work in our case.

Cons

Easy to integrate with Woocommerce in a few seconds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(E-Learning company, 11-50 employees)

Functional and Gracefully Simple

2021-03-22

Most platforms on the market have affiliate marketing capabilities that we didn't need and their pricing scaled along with that.

Pros

It has the core features of a referral program and common access points for integration. Their system is open enough to allow for additional tinkering to adapt it to your system but it you can hit the ground running.

Cons

The ways of accessing information on users enrolled to the referral programs and analytics needs more granular control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mayur M.

Good product still needs ease support

2019-08-15

Pros

User experience is easy, dashboard and reports

Cons

less platform support and documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tony B.

Customer Support Ticket

2021-04-30

Pros

There is a lot of ease in using the software, and being able to work with the RC customer support allowed us to analyze and diagnose potential roadblocks in our program and solve them.

Cons

We were initially have inboxing issues and I wish there was more email analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Samim S.

Increased our sales with ReferralCandy

2019-07-17

We are happy with the performance of this tool.

Pros

. - Instantly deploy referral campaigns. - Easy to track. - Easy to offer incentives to customers.

Cons

No such major cons found during our usage period.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mira X.

Good

2019-02-26

Pros

Easy concept, free emails for invites, reporting system good

Cons

Cannot share with email and instagram button using templates to make it easier for the advocates, Only facebook now that our advocates have been using.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ronald R.

Best Service in the Market

2019-11-13

Pros

The on-line assistants from ReferralCandy.

Cons

No dashboard for advacates, so they hardly to track their own performance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff H.

[SENSITIVE CONTENT HIDDEN] was a huge help

2020-02-14

Special thanks to [SENSITIVE CONTENT HIDDEN] today for her help.

Pros

Great way to get started with a referral program.

Cons

Nothing to report here yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cris John T.

My review

2020-06-05

Pros

I like the referral Program and the custom rewards feature.

Cons

I would say it is the API response for the Rewards specially for the coupons because the coupon code is not included on the response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrie C.

Customer support review

2021-02-12

Pros

Friendly and helpful customer service - [SENSITIVE CONTENT HIDDEN]

Cons

the templates are quite spammy until customised

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Tyler F.

Great Trial Run

2021-06-21

[SENSITIVE CONTENT HIDDEN] was very helpful during the initial setup and answered all of my questions promptly.

Pros

Easy to set up, helpful integrations, excellent tracking.

Cons

Have to manually input each new individual's coupon code instead of automatically generating a unique code.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelsey B.

Great software

2020-03-09

Referral marketing has been on our list for 2020 and with Referral Candy it's been really easy to do.

Pros

We've already seen great results and customers engaging. The dashboard easily displays results so i can report on it quickly, which is essential!

Cons

We've been using ReferralCandy for a few months now and i've not come across anything that doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert S.

Support for integration

2020-01-22

Excellent

Pros

Nice dashboard. Easy JS integration.

Cons

No test environment to test integration yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Toni T.

Great referral program plug-in for Shopify

2019-12-10

Pros

The best customer support (especially [SENSITIVE CONTENT HIDDEN]!).

Cons

Templates doesn't allow too much visual customization options, but if you can code no problem.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
SADIRA Y.

Supportive Customer Support

2020-11-04

Pleasure. Love the product and the customer support

Pros

[SENSITIVE CONTENT HIDDEN] has been very helpful in getting my problem fixed and was extremely patient in guiding me and in ensuring the product works perfectly.

Cons

The method used to edit the design and html of the user interface ie emails is not too friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more