ReferralCandy Features

ReferralCandy

get more sales through word of mouth referrals

4.56/5 (141 reviews)

ReferralCandy Feature Summary

  • Referral Marketing Campaign Automation

Competitor Feature Comparison

ReferralCandy Feature Reviews

25 reviewers had the following to say about ReferralCandy's features:

Anonymous
(Education Management company, 1-10 employees)

Easy to use, affordable & great support

2020-09-15

Pros

I was able to set up my referral campaign within 24 hours!

Cons

No integration with Zapier & no LinkedIn social sharing option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Szeker

Support for integration

2020-01-22

Excellent

Pros

Nice dashboard. Easy JS integration.

Cons

No test environment to test integration yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa Srnka

Customer Support was great

2019-07-18

Not much problem

Pros

The automation, reports, analytics.

Cons

No tutorial that explains the features and the result you will get. Example : "If you do this then that will happen"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Timo Smits

Great software

2019-09-17

Overal we are satisfied with ReferralCandy. It let our customers promote our product to their friends and we are getting new customers, which we otherwise wouldn't have reached.

Pros

The software is really simple to integrate and to use.

Cons

There is no possibility to do A/B testing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Vijay Jeyapalan

Great customer support

2019-11-01

Customer service helped me out because she understood being an early stage startup I didnt get enough time to dive into giving referral candy a fair shot as a referral engine and so she was able to accomodate for another month so I can actually test it out as I know if it works for us we'll continue to use and scale.

Pros

Pretty easy integration and simple enough for the whole team to understand

Cons

Reporting is soft, but didn't hvae enough time to play with it

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Campana

Easy to use and great customer support

2019-12-02

Pros

- Templatized interface and easy to start using - Great customer service regarding use and technical integration

Cons

- Interface is good but can be a little confusing to navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristin Eberth

Would like more customization and testing options

2019-10-30

Support is v helpful

Pros

Ease of use, very straightforward to integrate

Cons

Would like more powerful brand-level customization, integration and testing options (ie.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mauricio Cognian

Best Support!

2020-03-19

The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly!

Pros

The most important feature is you can setting up all text.

Cons

Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelsey Butler

Great software

2020-03-09

Referral marketing has been on our list for 2020 and with Referral Candy it's been really easy to do.

Pros

We've already seen great results and customers engaging. The dashboard easily displays results so i can report on it quickly, which is essential!

Cons

We've been using ReferralCandy for a few months now and i've not come across anything that doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benny Deddouch

Good solution. Good support

2020-01-13

Pros

I had to implement Referral Candy to our dashboard. I faced some issues to make it work, but thanks to Tom's support I finally manage to implement it. - Good support - email/message customisation - Dashboard easy to use

Cons

- I had a lot of back and forth with the support to make it work - Not easy to integrate with Vuejs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
paolo martinoglio

Very good

2020-04-17

[SENSITIVE CONTENT HIDDEN] was great helping me!

Pros

A good solution for referral and affiliate marketing

Cons

Not the best UX. but I would still consider

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samim Sekh

Increased our sales with ReferralCandy

2019-07-17

We have deployed couple of referral campaign and all of them is success.

Pros

. - Instantly deploy referral campaigns. - Easy to track. - Easy to offer incentives to customers.

Cons

No such major cons found during our usage period.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter van Akkeren

Very good service

2020-08-12

But [SENSITIVE CONTENT HIDDEN] did an amazing job in testing our integration.

Pros

Easy to implement and understand.

Cons

Customization can be quite a hassle. And the recommendations are very money-focused, I would like to see an extension in other types of rewards (e.g. points so we can offer something different in return than just a discount).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Petr Skinners

Great support

2019-11-14

Pros

ReferralCandy is super easy to implement, launch and integrate with other platforms, such as Mailchimp, Google Ads, Google Analytics and Facebook Ads.

Cons

Honestly, don't know about anything by this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna Tomani

Referral Candy has been a good addition to our website

2020-05-19

The customer service team has been very helpful- [SENSITIVE CONTENT HIDDEN] helped me navigate integrating Klavyio and was a huge help!

Pros

easy to integrate with our shopify store& incredibly helpful customer service

Cons

sometimes it's confusing /not very straight forward to to add other email lists from other softwares like Klavyio

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Petersen

Excellent Customer Support

2020-04-16

Pros

[SENSITIVE CONTENT HIDDEN] was an incredible help in making sure our referral program was running smoothly.

Cons

The interface is a bit hard to navigate and not so intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Mira Xia

Good

2019-02-26

Pros

Easy concept, free emails for invites, reporting system good

Cons

Cannot share with email and instagram button using templates to make it easier for the advocates, Only facebook now that our advocates have been using.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mayur Mohite

Good product still needs ease support

2019-08-15

Pros

User experience is easy, dashboard and reports

Cons

less platform support and documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jono Jenkins

[SENSITIVE CONTENT HIDDEN] @ Customer Service

2020-06-05

My customer service experience with [SENSITIVE CONTENT HIDDEN] was great.

Pros

Getting access to a reputable referral program that works with SS

Cons

Integration for Squarespace isn't explained as easily as it could be, or easily found ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Abhirup Maitra

referral candy review

2020-01-23

Pros

can help sales grow, not seeing any viable results yet

Cons

Some stuff to work on like API integration features with eCommerce websites

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Yu

Simple program, great customer service

2020-08-25

Great, their team member [SENSITIVE CONTENT HIDDEN] was very helpful in addressing all our questions.

Pros

Very easy to use, integrates with our other platforms to sync data. Very helpful customer service team that dug into all the questions we had during the implementation process.

Cons

Could use a bit more customization features as they expand different to discount offer types.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Warren Guiden

Customer Support Review

2020-01-02

Just starting out but so far very happy with the tools it provides me.

Pros

Its easy to use and the UI is appealing to the eye.

Cons

Integration was a little confusing seeing that there are multiple different ways to integrate it, which means you may have to trouble shoot multiple different solutions if a problem arises.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Francis

Great Experience

2020-04-10

[SENSITIVE CONTENT HIDDEN] was super quick to get back to us with any questions and help us get set up in a timely manner.

Pros

[SENSITIVE CONTENT HIDDEN] and the support staff were very helpful.

Cons

I wish there was an option to have tiered benefits to affiliates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Hallstead

[SENSITIVE CONTENT HIDDEN] was a huge help

2020-02-14

Special thanks to [SENSITIVE CONTENT HIDDEN] today for her help.

Pros

Great way to get started with a referral program.

Cons

Nothing to report here yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Albert Mills

[SENSITIVE CONTENT HIDDEN] is Great!

2020-05-20

[SENSITIVE CONTENT HIDDEN] resolved my issues so quickly and I felt like he really cared and wanted to make sure I was set up and ready to go through my interaction with him.

Pros

I am relatively new to this service but so far I really enjoy the interface.

Cons

I had a bit of an issue during setup where it wouldn't verify my email. That was resolved but other than that no complaints so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more