Anchor Metrics vs Pendo Comparison

Overview

Anchor Metrics is a digital marketing reporting platform offering users tools for organic and local keyword rank tracking, and review monitoring

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$40.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

77

60

6

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Pros

As a Customer Success manager I love using software like Pendo that allows me to get quick insights into product adoption and usage. Its easy to use and can be configured to our product.
The product is extremely user-friendly once you get the chance to dive into it, with plenty of helpful articles to help you get the most out of the product.
We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.

Cons

Cons

It is very difficult to learn how to properly use Pendo. I have gone in and tagged a bunch of features for the heatmap only to realize, 2 hours later, that I had tagged it wrong.
My only disappointment is that you can't easily just export the entire list of enhancement requests with the # of votes.
I dislike the interface for creating in app notifications and the digital resource center. It has way too many steps and is not intuitive.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features15
  • Absence Management
  • Activity Dashboard
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Reporting
  • Caller ID
  • Client Management
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtered Views
  • Keyword Tracking
  • Knowledge Base Management
  • Labeling
  • Lead Management
  • Lead Nurturing
  • Monitoring
  • Multi-Location
  • Performance Reports
  • Planning Tools
  • Preview Functionality
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • SSL Security
  • Scheduled Reporting
  • Social Media Metrics
  • Surveys & Feedback
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics
  • Total features39
  • Absence Management
  • Activity Dashboard
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Reporting
  • Caller ID
  • Client Management
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtered Views
  • Keyword Tracking
  • Knowledge Base Management
  • Labeling
  • Lead Management
  • Lead Nurturing
  • Monitoring
  • Multi-Location
  • Performance Reports
  • Planning Tools
  • Preview Functionality
  • Progress Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Rich Text Editor
  • SSL Security
  • Scheduled Reporting
  • Social Media Metrics
  • Surveys & Feedback
  • Trend Analysis
  • Visitor Tracking
  • Visual Analytics

Integrations

  • Total integrations5
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations12
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Anchor Metrics vs. Pendo

See how Anchor Metrics and Pendo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.