Antavo Loyalty Management Platform for Fashion and Retail ( 4.27/ 5 15 reviews) 6,681 Alternatives to Antavo
Explore a recommended list of Antavo alternatives for your business in 2020. Compare alternatives to Antavo side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Providing Loyalty and Marketing for 15,000 Local Businesses
What users mention about FiveStars See all reviews This program is super easy to use. I love being able to keep track of my customers purchases, and reward them for their loyalty. What I like most about Fivestars is the ease to which I can get loyalty bonuses and connect to different stores that I may not have known about previously. My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.
Customer loyalty solution for enterprises
Powerful in-store and online loyalty and referral program
Customer loyalty software
App builder for contests & promotions on Facebook, web & mobile
Loyalty platform for retailers, e-commerce, startups etc.
Customer loyalty, engagement & marketing platform
What users mention about Kangaroo See all reviews We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it. This is huge to customers and has encouraged many people to join it. I like that it is based on phone number as well because I think that is easier for people to remember than an email. The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
Customer Loyalty & Marketing Platform
What users mention about TapMango See all reviews We use TapMango as our loyalty program because out current CRM does not have one with a lot of features. Our clients found it pretty easy to use, which is great. TapMango has helped us maintain our loyalty program with different types of promotions. We really enjoy the easy to use interface and great customer service. The new development Tapmango has implemented over the last 6-8 months has been amazing. M super happy with all the features like review boost and ordering via app.
Reputation marketing with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Web push notifications for mobile & desktop
What users mention about Aimtell See all reviews The software is easy to use and audience segmentation capabilities are great. Love the ability to track different website actions with events and set up triggered campaigns based on them. Aimtell help us to tracking the use. Easy to use, support team is good also in helping us to answer the question. The app is easy to use and if I had any questions the customer support was very knowledgeable and excellent at responding.
Affordable Email Marketing Software
What users mention about SendX See all reviews Development and support. The support on issue resolution is great and the developments going on are even better. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.
On-Demand digital marketing and campaign management solution
Omni-channel customer communication and engagement
Powerful Promotion Engine for Enterprises
Your Hassle Free Loyalty Manager
Customer marketing platform
What users mention about Annex Cloud See all reviews Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. They are easy to work with, very customer responsive, and an excellent business partner.
Create your own community app. No coding required.
What users mention about Disciple See all reviews If you're looking for the functionality they offer, this is a clear winner. Software is stable and simple. My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable. Value is great and the customer support if very very strong. More than I would have expected given the price.
Suite of tools for brand management
Leading Cloud-Based Community Platform
What users mention about Higher Logic See all reviews Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent. The on-boarding process was great and very personalized. Recent customer support has been a bit rough, but the product is definitely the best out there. There are a lot of great features available with the online community depending on what package you have. You are able to use it for forum style discussions as well as share and save documents.
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Easy to use, great customer support, great UI, and did exactly what I needed it to do.
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Comprehensive Product and Customer Success Platform
Accelerate Revenues with Customer Engagement Management
What users mention about Totango See all reviews The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value. I how easy it is to customize some aspects. I like the ability to create segments. The ease of use, ability to quickly and easy customize email campaigns and reports.
Cloud-based customer engagement solution
What users mention about Nickelled See all reviews Thanks to Nickelled, I have more time for other priorities. M happy, my employees are happy and my boss is estatic. We looked at products that were so expensive and so outrageous in pricing but when we looked at Nickelled, we were shocked thinking there had to be a large setup fee or something. Our clients absolutely love these guides, I have gotten countless feedback on how amazing they look and work.
Cloud-based customer experience (CX) platform
Customer engagement tool for omnichannel communication
Customer experience management (CXM) platform
What users mention about Qualtrics CustomerXM See all reviews Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!). The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it. Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
Real-time business intelligence and website optimization
Powering the Business of Learning
What users mention about Thought Industries See all reviews I appreciate the help of our TI contacts. They did their best and continue to answer our questions to the best of their ability when we need help. I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease. Thought Industries has robust features that empower our instructional design team to create meaningful and highly effective learning experiences for our learners and clients.
Email management software and shared inbox for teams
What users mention about Front See all reviews Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software. This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view. Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.
The Customer Friendship Platform
What users mention about Dixa See all reviews They are great at working with you to make it a great experience. If you are a traditional contact center I would recommend giving them a shot. The quality of the calls are fantastic, 98% of the calls going without interruptions and with good sound quality. No major issues or items that I would dislike. Maybe the lack of text to speech options to create recordings and prompts.
Digital call experience platform for call centers
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
Artificial Intelligence-based knowledge management solution
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc. This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software. I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
Accelerate Digital Adoption
What users mention about Whatfix See all reviews The ability customize the conditions under which specific workflows are triggered is awesome. The support offered by our agent was extremely helpful in setting up the more complex conditions. It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb. Ease of creating the flows, unobtrusiveness of the tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.
The fastest way to collect feedback from customers
What users mention about Survicate See all reviews Really good, allows us to greater understand our customers and their pains and how we can solve them. I feel like this was a misleading bait and switch by survicate. One of the worst customer service experiences I have ever had with a company. Looks amazing, ease of use is 4.5/5 but not able to assign it through the answer (it's a ranking scale based on unit).
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
Cloud-based Help Desk & Customer Support Platform
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
On-screen interactive guidance and interactive walkthorughs
What users mention about Userlane See all reviews I can't recommend them highly enough; definitely one of the most innovative, elegant and simple solutions I've used in my 20 years in Marketing. But in that specific case, every position was basically bad. We had to schedule a call with support to solve the problem. Not only that, but they are also monitoring performance regularly and providing help, advice and feedback on how to best use the tool.
Close the loop on every customer interaction.
What users mention about LiaCX See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Overall, this is a good starting point and a cheaper alternative than sales force. If you don’t want to spend the money on a more advanced CRM, this is a great product. Overall my experience has been very good. It important to remember that it is more suitable for a smaller client and cannot be expected to compare with large and well-established CRMs. I enjoyed the calendar and ability to have reminders about important dates. There was also the great feature of mashing it with Mailchimp as well.
Conversational survey tool
What users mention about SurveySparrow See all reviews Overall: fast, flexible with good optionality on questions. Great, responsive customer service. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
Multi-channel customer feedback collection with NPS scoring
What users mention about Delighted See all reviews Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do. Delighted made it very easy for us to survey our users. I really liked the tight integration with Slack and the ability to integrate our data with Delighted data for improved reporting. I like how simply I can create and take customers opinion using my site. I like the simplicity that delighted offers to users.
Survey management solution for customer experience
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process. In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better. We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.
PushAd is a SaaS marketing automation tool supporting ROI.
What users mention about PushAd See all reviews It works with the most popular platforms like WordPress, Magento, Hubspot, Shopify etc. First, their own website is not mobile-optimized which gives a really bad impression. Second, the links in the main menu on their website don’t work. Simplicity, easy to use, intuitive, good customer support.
Virtual assistant for sales & marketing teams
What users mention about Exceed.ai See all reviews Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed. Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team. The Most Powerful Software Currently Available, Great Customer Care.
The engine of growth. An all in one solution for user data.
What users mention about User.com See all reviews User Engage by being so easy, help me to track what visitors really want and likes. Thanks a lot for being helpful. If you are into growth hacking this is something for you. The API is great: you can connect it with apps, crawlers or fb campaigns. M a fan -- their WordPress integration is great and is able to pick up on user signups automatically.
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Idea & innovation management solution for SMEs
What users mention about HYPE Innovation See all reviews My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface. This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business. Also, the collaboration with other companies like trend one and HYVE are very powerful. Overall a great package.
Loyalty, Referrals and Rewards for Online Businesses
100% customizable, ready-to-use loyalty platform.
Customer loyalty tool for managing gift cards and discounts
Customer retention software for managing client loyalty
Rebate and loyalty program management software
Customer Engagement and retention through NPS
Customer engagement solutions that empower enterprises
CRO using Social Proof and FOMO notifications
Online community platform used by the world's best brands
Communications platform for public affairs and advocacy
What users mention about Phone2Action See all reviews It is wonderful and their customer service is the best and most personal customer service I have EVER received for any product I work with. You not only have a dedicated client success manager, but the chat feature connects you to other helpful staff that can assist you in real time. The team is fantastic, especially with our events. Customer service is great as well whenever I have a last- second question.
Customer success, engagement, and satisfaction tracking
Automated print and mail solution for omni-channel marketing
Data collection & interactive content creation made easy
Personalized social proof notifications for your website
What users mention about Proof See all reviews Since there was no mention of being charged once the trial lapse, I didn't do anything. A little more than a month later I find out I have been charged twice -- Aug/ Sep, 129$ each time. Very pleased with Proof. I saw the potential of it right away and have been very happy with the results. I like how easy it is to setup and the customer support has been positive.
Multi Channel Live Chat Software for Website Engagement
Product usage & behavior data capture
What users mention about Pendo See all reviews As a Customer Success manager I love using software like Pendo that allows me to get quick insights into product adoption and usage. Its easy to use and can be configured to our product. The product is extremely user-friendly once you get the chance to dive into it, with plenty of helpful articles to help you get the most out of the product. We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
Cloud-based community platform for branded communities
What users mention about Tribe See all reviews Tribe Is a great platform for building a strong trust with your community. We have been using tribe for a while now and its great. We had an outstanding experience overall (perhaps my top three in SaaS space). D recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention. The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way.
Multi-channel Customer Communication Platform
Premium Customer Service Software for Live Chat & Help Desk
What users mention about LiveChat See all reviews This software is very nice to have to talk to clients on the computer through chat. It is nice that you can save your chats so you have record of it. It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres. I like being easily accessible and vice versa -- I like when I need help with something and our catering program has live chat to help us right then.
Online training & learning management software (LMS)
What users mention about LearnUpon See all reviews The customer service is absolutely outstanding. From the very first call and email, their staff was friendly, responsive, knowledgeable, and you can tell they believe in the product. The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. We love the ease of use and the clean UI. It was really simple to jump in and start setting up our portal and when we got hung up they offer tons of resources to help you out.
Secure document collaboration & project management
What users mention about Huddle See all reviews My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management. I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure. Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant.
AI-powered market research platform
AI-powered customer feedback analysis
AI-based customer service management solution
QA Software for scoring (Calls/email/chat/social)
What users mention about Scorebuddy See all reviews On the other hand, we identify the need for improvement in our processes and training needs within the team. Scorebuddy is a great help to us in this process. Scorebuddy is a great tool, providing solid interface for quality purposes. It is very easy to work with and make adjustments. Thank you for creating Scorebuddy and thank you for letting me and my team achieve operational excellence on a day-to-day basis.
Text messaging for customer service & team collaboration
What users mention about Zingle See all reviews Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle. It's super user friendly and the analytics help us keep on top of ensuring our team delivers consistent service levels to our customers. Overall, we are incredibly impressed - it has helped our business in terms of efficiency and our competitive advantage.
Cloud Based Ticket Management & Help Desk Software
What users mention about Cayzu See all reviews I love the level of customization for each agents, and creating forms would better manage, and direct each issue to the appropriate department for great support. I did not understand what is it, at that moment, but decided to learn because i am always interesting in effectiveness improvement for my business. Cayzu is an ease to use and extremely important application for your business. You can make a wonderful support of your customers.
Revolutionary blockchain-powered contact center software
What users mention about Fenero See all reviews Affordable solution but needs to work on its software for better reliability and performance. The software is very easy to use. It is also very well supported, packed with features and amazing reporting. Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.
The #1 rated CRM for QuickBooks Desktop and Online users
What users mention about Method:CRM See all reviews They have an excellent support team to resolve any minor issues that you face during customization. They provide a wide range of features with great navigation. I love the customizeability of the application and the support to get those things done has been great. Worse CRM on the market. We chose it because it was Canadian and its supposed to sync with our system quickbooks.
Speech analytics tool for small to midsize businesses
What users mention about CallFinder See all reviews We have been extremely happy with everything so far. The setup and onboarding were excellent. Ease of use, ability to score 100% of our calls, and not have to hire a huge team of quality coaches. Being able to see the transcript, setup searches to find keywords. All the support staff, technical folks were really good and made it very easy to get things up and running, the continuous support also makes things extremely good.
User research repository platform for UX teams
Cloud-based usability testing platform for digital assets
What users mention about Userlytics See all reviews SENSITIVE CONTENT HIDDEN] have been so helpful and wonderful during onboarding, using, and running into some bumps. Really like the visual charts of responses, which I'm able to copy and paste in my presentation, great quality of video/audio recordings, and the overall layout of the platform. Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game.
Everything you need to know about your digital experience.
What users mention about FullStory See all reviews This is a great tool that I recommend for every website large or small. It can help you better understand users and identify frictions points that lead to more conversions. I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software. We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.
Turn Browsing Into Buying
Digital experience and content management platform
Qualitative analytics for websites and mobile apps
What users mention about Smartlook See all reviews One if the great thing i like about samrtlook is it helps you in monitoring what your visitor is doing on your website in very simple way that helps you in corecting your mistakes on your website too. Is Very Easy to use and easy to understand the functionalytis. We can see everything that the clients are seeing on our sites and this is very helpful to improve the layout, the products and sales. I like how you can customize the speed of viewing and skip inactivity. Heat maps are awesome, and being able to filter down to specific actions is great.
Unified customer service platform
What users mention about Kayako See all reviews Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles. Great, super versatile software. Customer support is friendly and efficient - really impressed with how thorough they are at resolving questions, and open to suggestions. Good features, good support, meets our needs. Has been very reliable for our needs.
Easily Create online FAQs, user manuals, documentation &more
Decision tree driven Interactive guides for customer service
What users mention about Yonyx See all reviews It is easy to use and made our whole company more successful. It is also easy to change- the administrator can edit at any time quickly which is great for a growing and changing company. Yonyx has been very useful in increasing productivity and quality in an IT solutions environment. Yonyx is relatively simple from a user perspective. I like that it is easy to navigate and gives you the ability to create different pathways for your script.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Feedback analysis for customer experience
What users mention about Keatext See all reviews Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis. I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing. Easy-to-use rather it is fun app that will make you love you work.
Gladly is a Cloud-based customer service platform