Antavo vs Front Comparison

Overview

Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile.

Front provides a simple way for teams to manage email inboxes (sales@, support@, etc), chat, social media, SMS messages in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(15)

5

4

3

2

1

10

3

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

126

44

8

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement.
Sleeek and treandy to use, makes us feeel good and warmth. Loved to use it daily antavo application is must.
I am a big fan of the platform because of its ease of use.

Pros

Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software.
Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.
M still learning on how to customize it to better fit my needs. We use this app as our internal help centre (we previously used Zendesk) and I'm optimistic on the premise of this app.

Cons

Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
I also tried Contest Domination. After spending a considerable amount of time creating the promotion, I tested it only to learn that it was crap.
My problems with Antavo are as follows. The Antavo dashboard doest load at all on phones.

Cons

This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view.
I can't believe that I could even live without Front before. I don't see how I can ever go back to the old way of just sending e-mails and losing the collaboration function that Front provides.
We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features1
  • @mentions
  • API
  • Absence Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • CRM Integration
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Service Analytics
  • Email Integration
  • Email Templates
  • Email Tracking
  • Full Text Search
  • Inbox Management
  • Mail Merge
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple User Accounts
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Tagging
  • Two-Factor Authentication
  • Total features42
  • @mentions
  • API
  • Absence Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Assignment Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • CRM Integration
  • Channel Management
  • Chat
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Service Analytics
  • Email Integration
  • Email Templates
  • Email Tracking
  • Full Text Search
  • Inbox Management
  • Mail Merge
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multiple User Accounts
  • Real Time Analytics
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Single Sign On
  • Social Media Integration
  • Tagging
  • Two-Factor Authentication

Integrations

  • Total integrations19
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations81
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Antavo vs. Front

See how Antavo and Front stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.