Antavo vs Gladly Comparison

Overview

Antavo is a loyalty management platform for B2C retailers & brands to create gamified loyalty programs online, in store and on mobile.

Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1500.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(15)

5

4

3

2

1

10

3

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(1)

5

4

3

2

1

1

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They not only have a great customer service, but also seems to be better than other solutions out there. Antavo excels both in customer acquisition and engagement.
Sleeek and treandy to use, makes us feeel good and warmth. Loved to use it daily antavo application is must.
I am a big fan of the platform because of its ease of use.

Pros

Cons

Not sure about Windows and Blackberry. But this sucks when you are paying $249 / Month.
I also tried Contest Domination. After spending a considerable amount of time creating the promotion, I tested it only to learn that it was crap.
My problems with Antavo are as follows. The Antavo dashboard doest load at all on phones.

Cons

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features1
  • API
  • Call Center Management
  • Call Routing
  • Chat
  • Chat Transcript
  • Customer Complaint Tracking
  • Customer Database
  • Customer Profiling
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbox Management
  • Issue Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Problem Management
  • Productivity Reporting
  • Queue Manager
  • Request Routing
  • SMS Integration
  • Social Media Integration
  • Voice Mail
  • Total features21
  • API
  • Call Center Management
  • Call Routing
  • Chat
  • Chat Transcript
  • Customer Complaint Tracking
  • Customer Database
  • Customer Profiling
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbox Management
  • Issue Management
  • Multi-Channel Communication
  • Multi-Channel Management
  • Problem Management
  • Productivity Reporting
  • Queue Manager
  • Request Routing
  • SMS Integration
  • Social Media Integration
  • Voice Mail

Integrations

  • Total integrations19
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Antavo vs. Gladly

See how Antavo and Gladly stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.