Antavo Features

Antavo

Loyalty Management Platform for Fashion and Retail

4.27/5 (15 reviews)

Antavo Feature Summary

  • Challenges, points, badges and rewards
  • Marketer-friendly platform
  • Custom Design per devices and channels
  • Customer Insights & Segmentation
  • 360-degree customer profiles
  • Social & Referral features
  • Customer profiling apps
  • Visitor acquisition
  • Sweepstakes & hashtag contests
  • Customer referrals
  • Reward purchases
  • Points, levels, leaderboards and daily bonuses
  • Influencer identification
  • ROI analytics
  • Weekly email performance reports
  • Brand advocate identification
  • Customizable interface; multi-currency and multilingual

Competitor Feature Comparison

Antavo Feature Reviews

12 reviewers had the following to say about Antavo's features:

Vida

Fantastic Product!

2014-03-01

Final have the ability to link my email and promotion campaigns. Keep up the good work!

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Daniel D'Agostino

Verified Reviewer

The software is ok but there were some bugs.

2014-11-12

Towards the end of the trial, they may have fixed this. - Dashboard won't display properly on mobile devices (no mobile version).

Pros

Easy to setup

Cons

I primarily gave it a one star because there was no support... but there were a handful of marketing related emails.

Source: GetApp
Helpful?   Yes   No

Response from Antavo


Hi Daniel,

Thanks for your valid feedback. Antavo was in a heavy transition phase at the end of last year with a pressure on the entire team. This is not an excuse though, and let us comment on your points, despite we have already done it a while back ago in email:

1) Aweber integration: your issue is out of our control, it's an Aweber policy that the collected leads can not be synced to your list without a second confirmation from your subscribers. In other words when you start the synchronization process, the subscribers will automatically receive an email from Aweber to consent their subscriptions.

2) Mobile device redirects: This must have been a temporary issue as all of our apps are mobile optimized even for Facebook or microsite campaigns.

3) Dashboard mobile compatibility: Until now we have focused on maximizing the mobile compatibility of our apps (see point 2), but we have also recognized your need and improvements here are in top priority.

Should you change your mind and give another chance to our service, we are here for your availability @ support@antavo.com.

Look forward to hearing from you.

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Anonymous
Proprietor - SEO Consultant - SeoServicesBangalore.in ( company, myself only employees)
Verified Reviewer

Antavo - Piece of Crap!

2015-02-09

My problems with Antavo are as follows: 1) The Antavo dashboard doest load at all on phones.

Pros

1) Good email options 2) Customization of the contest pages is pretty simple 3) The mechanism and rule settings is nice.

Cons

1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices. 2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices.

Source: GetApp
Helpful?   Yes   No

Response from Antavo


Hi there,

Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences:

1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority.

2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage.

3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings.

4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays.
Please note that we take support very seriously and you can reach out to us @ support@antavo.com anytime. This also leaves with you the option to schedule a call if you wish to.

Look forward to talking to you.

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Wahid Rouhli

My social media assistant

2014-03-04

I am a social media professional and I think that having Antavo is like having somebody else by my side helping me achieving result on my social marketing actions.

Source: GetApp
Helpful?   Yes   No
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shana laub

Great loyalty program

2019-09-09

We were searching for a loyalty program in order to differentiate ourselves from the competition. Antavo fill the bill to a tee. It can be customized and fits with the aesthetic of our website too.

Pros

Antavo is vested in the success of their app and offers feedback and assistance in order to optimize campaigns and conversions.

Cons

We love it all and highly recommend it to businesses of all sizes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Antavo


Dear Shana,

Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services.

Andrea Fejer
Account Manager
Antavo Loyalty Management Platform

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Francesca Montanari

Antavo for LuisaViaRoma

2019-08-30

We can handle double points campaigns on certain categories to incentive purchases.

Pros

I like the fact that Antavo software is very user friendly and that we can customize it according to our needs, adding new features and new modules every time the strategy requires it.

Cons

It could be a little bit more intuitive in the text editor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Antavo


Dear Francesca,

Thank you for your review.

We loved to hear your feedback! Good news is that the text editor feature is already in our development pipeline. We will always be on the lookout to see how we can improve our product to better suit your needs.

Peter Pinter
Account Manager
Antavo Loyalty Management Platform

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LG

I love it

2014-03-05

Antavo excels both in customer acquisition and engagement. Love their newsletter integrations.

Source: GetApp
Helpful?   Yes   No
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Janet Jiang

This is the best!

2014-03-06

I like its templates, which make creating a beautiful promotion without HTML knowledge possible.

Source: GetApp
Helpful?   Yes   No
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Pavilion

Really helpful marketing tool

2014-03-02

The advice and support they gave me really encouraged me and helped my marketing strategy.

Source: GetApp
Helpful?   Yes   No
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LOLA

A good choice for smart marketers

2014-03-11

Antavo is great for smart marketing and I am not just saying that...

Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
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Dorottya Szander-Ágotai

Increased CV uploads, newsletter registrations and listing reviews

2016-07-01

We're currently rewarding customers for several actions they can take on the site, including uploading a CV and reading job postings and this has given us an increase in newsletter registrations, resume uploads, listing reviews and overall activity on our site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Gabor Baranyi

Verified Reviewer

Excellent program

2015-06-18

I am highly satisfied with this outstanding application, I had no problem with it!

Pros

When I had a problem, I just wrote to the facebook team and they always responded in a short time.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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