Most popular features of all Marketing apps
12 reviewers had the following to say about Antavo's features:
Towards the end of the trial, they may have fixed this. - Dashboard won't display properly on mobile devices (no mobile version).
Pros
Easy to setup
Cons
I primarily gave it a one star because there was no support... but there were a handful of marketing related emails.
Hi Daniel,
Thanks for your valid feedback. Antavo was in a heavy transition phase at the end of last year with a pressure on the entire team. This is not an excuse though, and let us comment on your points, despite we have already done it a while back ago in email:
1) Aweber integration: your issue is out of our control, it's an Aweber policy that the collected leads can not be synced to your list without a second confirmation from your subscribers. In other words when you start the synchronization process, the subscribers will automatically receive an email from Aweber to consent their subscriptions.
2) Mobile device redirects: This must have been a temporary issue as all of our apps are mobile optimized even for Facebook or microsite campaigns.
3) Dashboard mobile compatibility: Until now we have focused on maximizing the mobile compatibility of our apps (see point 2), but we have also recognized your need and improvements here are in top priority.
Should you change your mind and give another chance to our service, we are here for your availability @ support@antavo.com.
Look forward to hearing from you.
My problems with Antavo are as follows: 1) The Antavo dashboard doest load at all on phones.
Pros
1) Good email options 2) Customization of the contest pages is pretty simple 3) The mechanism and rule settings is nice.
Cons
1) Antavo dashboard doesn't load on mobile devices, so forget about campaign management on hand-held devices. 2) Lots of bugs: Upoad file doesnt work when users try uploading pictures from their Android devices.
Hi there,
Thank you for your feedbacks and we are sorry for the inconveniences that you may have experienced by using our service. We would like to reflect on your points, as we couldn't get in touch immediately due to the weekend in general and the time zone differences:
1) Mobile compatibility of the Antavo platform: So far we have prioritized the mobile compatible performance of our apps, so campaign subscribers have a seamless experience on various devices. Of course, we know that its also important for our clients to monitor their campaigns’ performance whenever and wherever they wish. It’s in our development pipeline as a priority.
2) An uploading issue on Android devices: This is unfortunately out of our control, a noted Facebook bug that we have already flagged to them several times. The key point is that Facebook’s own "browser", which automatically opens links doesn't allow file uploads. For iOS we have a temporary workaround, but not for Android which is more difficult to manage.
3) Phone Support: Our support has been rated outstanding so far. As our product is globally available, we prefer email communication due to the time zone differences. However, we do pick up the phone when is needed. That is the reason why you should leave your phone number in your profile settings.
4) Free trial: during this 7-day validation period you can even request a free demo from us. We usually schedule these calls to the weekdays.
Please note that we take support very seriously and you can reach out to us @ support@antavo.com anytime. This also leaves with you the option to schedule a call if you wish to.
Look forward to talking to you.
We were searching for a loyalty program in order to differentiate ourselves from the competition. Antavo fill the bill to a tee. It can be customized and fits with the aesthetic of our website too.
Pros
Antavo is vested in the success of their app and offers feedback and assistance in order to optimize campaigns and conversions.
Cons
We love it all and highly recommend it to businesses of all sizes.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Dear Shana,
Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services.
Andrea Fejer
Account Manager
Antavo Loyalty Management Platform
We can handle double points campaigns on certain categories to incentive purchases.
Pros
I like the fact that Antavo software is very user friendly and that we can customize it according to our needs, adding new features and new modules every time the strategy requires it.
Cons
It could be a little bit more intuitive in the text editor.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Dear Francesca,
Thank you for your review.
We loved to hear your feedback! Good news is that the text editor feature is already in our development pipeline. We will always be on the lookout to see how we can improve our product to better suit your needs.
Peter Pinter
Account Manager
Antavo Loyalty Management Platform
We're currently rewarding customers for several actions they can take on the site, including uploading a CV and reading job postings and this has given us an increase in newsletter registrations, resume uploads, listing reviews and overall activity on our site.
I am highly satisfied with this outstanding application, I had no problem with it!
