Appcues vs Apty Comparison

Overview

Appcues is a cloud platform, which helps product teams to apply UX design processes to applications through analysis of user...

Apty is the world's fastest-growing on-screen guidance platform that helps enterprises improve employee productivity, lower...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$249.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(96)

5

4

3

2

1

81

14

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

(10)

5

4

3

2

1

10

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We managed to double our won deals with the product tours. Additionally to the product being awesome, the staff has been superb too.
Very pleasurable experience with learning to use the product and sharing it with our customers, to using the help desk, and getting help from support persons.
I love how easy it is to create multiple guides to share with our customers in our platform. The extension makes this process extremely simple and seamless.

Pros

The in-app guidance feature of Apty is amazing. It helps users to access all the resources from within.
The experience has been good so far and it is getting better with each passing day.
We are happy the way their on-screen guidance is helping our users.

Cons

Less than 6 months after the start, prices are going out crazy and it makes no sense to use that provider.
One pain point that I have experienced is in the way Appcues interacts with our site. On many pages, users open and close windows without actually navigating away from a specific URL.
The tool can be a bit buggy at times. If I'm working on a flow, sometimes it won't save my work or may get stuck, so I'll have to refresh the flow builder and pickup where I left off.

Cons

Yet to encounter anything that major along these lines and when I do, I'll be sure to update this section.
Abandon Assumptions with Apty’s data-driven approach.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features23
  • A/B Testing
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Asynchronous Learning
  • Blended Learning
  • Campaign Management
  • Campaign Segmentation
  • Certification Management
  • Change Management
  • Communication Management
  • Customer Accounts
  • Customer Experience Management
  • Customer Segmentation
  • Design Management
  • Document Management
  • Drag & Drop Interface
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Collection
  • Gamification
  • Goal Setting / Tracking
  • IT Cost Management
  • Monitoring
  • Multi-Language
  • Progress Tracking
  • Promotions Management
  • Real Time Analytics
  • SCORM Compliance
  • Self Service Portal
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Training Management
  • Usage Tracking
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visual Analytics
  • Workflow Management
  • Total features25
  • A/B Testing
  • API
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Asynchronous Learning
  • Blended Learning
  • Campaign Management
  • Campaign Segmentation
  • Certification Management
  • Change Management
  • Communication Management
  • Customer Accounts
  • Customer Experience Management
  • Customer Segmentation
  • Design Management
  • Document Management
  • Drag & Drop Interface
  • Employee Onboarding
  • Engagement Analytics
  • Feedback Collection
  • Gamification
  • Goal Setting / Tracking
  • IT Cost Management
  • Monitoring
  • Multi-Language
  • Progress Tracking
  • Promotions Management
  • Real Time Analytics
  • SCORM Compliance
  • Self Service Portal
  • Sentiment Analysis
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Management
  • Training Management
  • Usage Tracking
  • User Defined Attributes
  • User Management
  • Visitor Management
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations15
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations15
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appcues vs. Apty

See how Appcues and Apty stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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