Apptus vs Salesmachine Comparison

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Overview

Apptus enables new sales opportunities, powers efficiency and increases customer lifetime value by collecting, processing...

Score your customers'health in realtime to detect when you should interact with them to convert at least +25% trials or reduce...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$75.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.5

(11)

5

4

3

2

1

8

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Pros

I wouldn't recommend them to anyone at this point. Some times it feels like a beta product and they need to improve their support a lot.
If you are bigger and have more budget it may be lacking some features, but it's great for setting up a working CSM tool quickly.
The platform integrates with Intercom, which is what we needed. We needed the sales + CS layer with tasks, automation, etc. over top.

Cons

Cons

Sometimes the screens are slow while searching. And I dislike the tasks feature: no notifications, slow, not ok really.
They exaggerate features and offer terrible support.
A lot of the time they just forget about your ticket.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features1
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Email Notifications
  • Ratings & Reviews
  • Real Time Notifications
  • Receiving
  • Returns Management
  • Total features11
  • Activity Tracking
  • Application Integration
  • Automatic Notifications
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Profiling
  • Customer Segmentation
  • Email Notifications
  • Ratings & Reviews
  • Real Time Notifications
  • Receiving
  • Returns Management

Integrations

  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations23
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Apptus vs. Salesmachine

See how Apptus and Salesmachine stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.