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AskNicely vs OPINIA Census Comparison

Overview

AskNicely is the world's #1 Rated Experience Management Platform with 750+ 5 Star Reviews.

OPINIA Census is a real-time feedback & crowd sourcing tool which helps organizations gather, evaluate and understand data....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(98)

5

4

3

2

1

68

24

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome.
A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team.
The software is very easy to setup and manage. The interface is extremely intuitive, and it is wonderful that it integrates with our marketing automation software, HubSpot.

Pros

Not enoughreviews yet

Cons

The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Some of the integration work was not very straightforward. It is sometimes a little confusing to tell when you are looking at a subset vs. the entirety of your account.
While its missing some key analytic features still, they are on the roadmap.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Configurable Workflow
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Demographic Data Collection
  • Email Alerts
  • Email Distribution
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Mobile Integration
  • Multi-Language
  • Multiple User Accounts
  • Question Branching
  • Question Library
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reporting & Statistics
  • Rewards Management
  • Scheduled Reporting
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Website Integration
  • Workflow Management
  • Total features22
  • @mentions
  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Configurable Workflow
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Demographic Data Collection
  • Email Alerts
  • Email Distribution
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Mobile Integration
  • Multi-Language
  • Multiple User Accounts
  • Question Branching
  • Question Library
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Tasks
  • Reporting & Statistics
  • Rewards Management
  • Scheduled Reporting
  • Social Media Integration
  • Survey Management
  • Surveys & Feedback
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Trend Analysis
  • User Management
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations42
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AskNicely vs. OPINIA Census

See how AskNicely and OPINIA Census stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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