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Awario vs EngageBay Comparison

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Overview

Social media listening and web monitoring for brand reputation management, social selling, and competitive intelligence. Get started for free!

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(43)

5

4

3

2

1

28

10

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

(65)

5

4

3

2

1

43

20

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how I can have numerous alerts set up and change and track them. I love how I can eliminate the chatter from the social media platforms that I don't enjoy and get rid of them.
I have used expensive listening tools and yes there are advantages to the big bucks you spend but Awario is perfect for me & my team.
Awario has been great to use, and customer support has been very friendly.

Pros

EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before.
Automation is simple but powerful and there are great things coming that will make this one of the best tools out there.
I love the landing page builder and ability to import a URL and basically create any type of landing page. This makes creating funnels super easy.

Cons

Lack of delivering on the service level that was promised. Confrontational and unhelpful customer service.
It seems to be mostly targeted towards English speaking countries as there is no way to filter by language in the mentions statistics/influencer section.
Awario delivers no matter how small the niche category.

Cons

Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
Very fewer options in templates where we can drag and drop.
It's a quality product from the team at Engagebay so no real complaints.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features31
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automated Sales
  • Automatic Notifications
  • Behavior Tracking
  • Business Intelligence
  • Campaign Analysis
  • Click Tracking
  • Commenting
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Synchronization
  • Data Visualization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Filtered Views
  • Keyword Tracking
  • Labeling
  • Landing Page Templates
  • Lead Generation
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Prioritizing
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Sales Reporting
  • Search Functionality
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Subscription Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management
  • Total features37
  • @mentions
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automated Sales
  • Automatic Notifications
  • Behavior Tracking
  • Business Intelligence
  • Campaign Analysis
  • Click Tracking
  • Commenting
  • Contact History
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Synchronization
  • Data Visualization
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Filtered Views
  • Keyword Tracking
  • Labeling
  • Landing Page Templates
  • Lead Generation
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Marketing
  • Multi-Language
  • Prioritizing
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Sales Reporting
  • Search Functionality
  • Sentiment Analysis
  • Social Advertising
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Social Performance Management
  • Subscription Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Third Party Integration
  • To-Do List
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations3
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations14
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Awario vs. EngageBay

See how Awario and EngageBay stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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