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AWeber vs User.com Comparison

Overview

AWeber is a market leader of small business email marketing software. Founded in 1998, AWeber has over 20 years of proven...

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

79

52

15

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

(29)

5

4

3

2

1

23

4

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Aweber provides great email templates with superb integration with other top tier programs. It even offers email marketing training and split testing functionality.
It's reliable, pretty easy to use, and can do everything that I need it to do. It's rare that I need customer service, but their service has been very good when needed.
Ve used several different CRMs and Aweber is one of the best. Its easy to navigate, has excellent customer service / support, and has great email deliverability.

Pros

If you are into growth hacking this is something for you. The API is great: you can connect it with apps, crawlers or fb campaigns.
M a fan -- their WordPress integration is great and is able to pick up on user signups automatically.
This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool.

Cons

I don't like the fact that they can put you on a bad server and you end up having bad results.
Sadly, Aweber completely destroyed an email campaign and lost me money. I had set up a sequence of emails and twice been on to support so they could confirm it was done correctly.
That's my main complaint as it consumes more time than it needs to.

Cons

Bad customer support, administration and misleading information.
Was some bugs in the older version that sometimes made me mad. User filtering sometimes not worked.
Mobile app is almost non-functional, so it is safer to assume that there is no mobile app. Web app is SLOW, terribly slow.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features69
  • "What If" Scenarios
  • 360 Degree Feedback
  • @mentions
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Application Integration
  • Applications Management
  • Authentication
  • Auto-Responders
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Scripting
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact History
  • Contact Management
  • Content Library
  • Content Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Follow-up Scheduling
  • Forms Management
  • Help Desk Management
  • Image Library
  • Instant Messaging
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Company
  • Multiple User Accounts
  • Newsletter Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Integration
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Social Network Marketing
  • Subscription Management
  • Summary Reports
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integration
  • Transaction History
  • Unsubscribe Database
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • eCommerce Integration
  • Total features99
  • "What If" Scenarios
  • 360 Degree Feedback
  • @mentions
  • A/B Testing
  • API
  • Access Control
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Application Integration
  • Applications Management
  • Authentication
  • Auto-Responders
  • Automated Sales
  • Automated Scheduling
  • Automatic Lead Distribution
  • Automatic Notifications
  • Behavior Tracking
  • CRM Integration
  • Call Recording
  • Call Scripting
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat
  • Click Tracking
  • Communication Management
  • Conditional Logic
  • Contact Database
  • Contact History
  • Contact Management
  • Content Library
  • Content Management
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Delivery Tracking
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Transfer
  • Follow-up Scheduling
  • Forms Management
  • Help Desk Management
  • Image Library
  • Instant Messaging
  • Knowledge Base Management
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Company
  • Multiple User Accounts
  • Newsletter Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Rich Text Editor
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Marketing Managment
  • Sales Analytics
  • Sales Integration
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Social Network Marketing
  • Subscription Management
  • Summary Reports
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integration
  • Transaction History
  • Unsubscribe Database
  • User Management
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Web Analytics
  • Web Forms
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations196
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations43
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AWeber vs. User.com

See how AWeber and User.com stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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