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Barilliance vs Infobip Comparison

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Overview

Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(17)

5

4

3

2

1

11

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(6)

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

My overall experience is great. Not only the software is user friendly, the team behind it is just as good.
Great tool, does the job, easy to deploy, great support, great value for money.
Of course Barilliance team will give their best practices so you can see your conversion increase from day one.

Pros

Not enoughreviews yet

Cons

From time to time, whenever i forgot something or stuck with an issue, the team always steps up and majority of times, even fix the issues for me. Perefect example of customer service done right.
Sometimes to make small adjustments means a bit of coding/html which is a bit hard when you do not have the skills.
I guess if i have to be picky. The fact that they are 10+ hours difference makes the scheduling of meetings a bit hard.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features1
  • A/B Testing
  • API
  • Alerts / Escalation
  • Analytics
  • Call Recording
  • Call Routing
  • Campaign Management
  • Chat
  • Click Tracking
  • Communication Management
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Drag & Drop Interface
  • Drip Marketing
  • Engagement Analytics
  • Event Triggered Actions
  • Geolocation
  • IVR / Voice Recognition
  • Interactive Content
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Performance Metrics
  • Push Notifications
  • Real Time Notifications
  • Recurring Billing
  • Rich Text Editor
  • SMS Marketing Managment
  • Template Management
  • Text to Speech
  • Total features32
  • A/B Testing
  • API
  • Alerts / Escalation
  • Analytics
  • Call Recording
  • Call Routing
  • Campaign Management
  • Chat
  • Click Tracking
  • Communication Management
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Drag & Drop Interface
  • Drip Marketing
  • Engagement Analytics
  • Event Triggered Actions
  • Geolocation
  • IVR / Voice Recognition
  • Interactive Content
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Multimedia Support
  • Performance Metrics
  • Push Notifications
  • Real Time Notifications
  • Recurring Billing
  • Rich Text Editor
  • SMS Marketing Managment
  • Template Management
  • Text to Speech

Integrations

  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations14
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Barilliance vs. Infobip

See how Barilliance and Infobip stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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