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Barilliance vs SoGoSurvey Comparison

Overview

Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%

SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$250
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$299/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(17)

5

4

3

2

1

11

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

477

150

15

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

My overall experience is great. Not only the software is user friendly, the team behind it is just as good.
Great tool, does the job, easy to deploy, great support, great value for money.
Of course Barilliance team will give their best practices so you can see your conversion increase from day one.

Pros

It is a one-click solution and takes care of everything all by itself. The report is beautifully and helps me with A/B testing.
I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features.

Cons

From time to time, whenever i forgot something or stuck with an issue, the team always steps up and majority of times, even fix the issues for me. Perefect example of customer service done right.
Sometimes to make small adjustments means a bit of coding/html which is a bit hard when you do not have the skills.
I guess if i have to be picky. The fact that they are 10+ hours difference makes the scheduling of meetings a bit hard.

Cons

Although SoGoSurvey also has the same problem, but i discovered that if we use Radio rating button instead, we can actually assign reverse rating score to negative questions.
It's just so easy to use an access that I have never had any real problems that weren't due to user error.
The software did have errors occasionally, whether it seemed to be programming related or server related.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features1
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Assessment Management
  • Automatic Notifications
  • CRM Integration
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Filtering
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Goal Setting / Tracking
  • Incident Management
  • Mailing List Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple User Accounts
  • Prioritizing
  • Progress Tracking
  • Question Branching
  • Question Library
  • Quota Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Trend Analysis
  • Visual Analytics
  • Workflow Management
  • Total features62
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Assessment Management
  • Automatic Notifications
  • CRM Integration
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Connectors
  • Data Filtering
  • Data Visualization
  • Drag & Drop Interface
  • Email Alerts
  • Email Invitations & Reminders
  • Employee Management
  • Engagement Analytics
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Goal Setting / Tracking
  • Incident Management
  • Mailing List Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple User Accounts
  • Prioritizing
  • Progress Tracking
  • Question Branching
  • Question Library
  • Quota Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recruitment Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Single Sign On
  • Summary Reports
  • Survey Management
  • Surveys & Feedback
  • Trend Analysis
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations4
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations19
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Barilliance vs. SoGoSurvey

See how Barilliance and SoGoSurvey stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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