Barilliance Features

Barilliance

E-Commerce personalization suite

4.65/5 (17 reviews)

Barilliance Feature Summary

  • Website Personalization- Personalize Your Entire Site
  • Dynamic content customized for each visitor
  • Advanced segmentation options
  • Deep Catalogue understanding
  • Behavioral Targeting
  • Geo Targeting
  • Personalized Product Recommendations
  • Shopping cart abandonment Emails
  • Email sign-up forms
  • Automatic application of coupons
  • Exit intent popup offers
  • Feedback popups
  • A/B Testing
  • Google Analytics Integration
  • Flexible Rules and Configuration
  • Seamless campaign management
  • 5 minute setup (No IT Required)
  • Monthly subscription - no long term commitment
  • Supports any ecommerce platform

Competitor Feature Comparison

Barilliance Feature Reviews

14 reviewers had the following to say about Barilliance's features:

Luke Schonenberger

Agile, and with tonnes of features

2019-12-16

We've used Barilliance technology for Abandon Cart campaigns and also via a partner for Live!

Pros

Barilliance enables users to customise their website experiences easily themselves if they need to. But even if you have less experience with HTML/CSS, then their support are great at helping reaching your desired outcome, or can help you with something bespoke.

Cons

It took me a while to get used to creating/editing campaigns but I would say that this is exactly the same for any new SaaS product that any marketer begins using.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jonathon Allara

It just works

2019-12-10

We use the recommendation engine both on site and via email. Both have worked very well.

Pros

We have tested several solutions similar to Barilliance and while it is not the slickest interface on the back end like others we have tested in the past, Barilliance has proven itself to just work and be reliable and so we continue to partner with its solutions.

Cons

Probably just the interface that needs some updating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua Jacobs

A Marketers Best Friend

2019-12-10

However, as we discovered more in the tool we were excited to use its personalization tool to have different messages for customers, intuitive product recommendations, and abandoned cart emails that kept our branding feel just like our promotional emails.

Pros

- Prompt and helpful customer service - Dedicated account manager that always brings new ideas and ways to improve performance - Traffic segmenting tools to help send relevant messages to the right customer - Easy to use platform to make changes to your site on the fly - No coding or technical expertise required

Cons

Making mobile browsing speed a bit slower for the user - Creative design tools can be bulky and tedious, tech support is always available to help though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Haley Johnson

barilliance feedback

2019-12-11

I have had great customer service experience ([SENSITIVE CONTENT HIDDEN] has been excellent) the tool has been very easy to use and I am very impressed with how quickly my problems have been resolved / questions answered.

Pros

I like that it's very easy to use, you can copy rules across multiple sites (a real time saver) you can review before putting it live and the customer support team are extremely friendly and quick to come back to any questions you may have

Cons

nothing really so far to comment on, I have been very happy with everything so far as a new user of this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Raul del Castillo

Nice software

2019-12-11

I think that Barilliance help us making bigger our business.

Pros

We can create a huge range of things in order to connect with your customer.

Cons

User interface is not good enough but I think they are working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Viralkumar Makwana

Absolutely Fantastic Software!

2019-12-18

After implementing Barilliance on our website, we are seeing big jump on conversion rate and user engagement with our website.

Pros

Barillaince offers great suite of functionalities

Cons

There isn't much that you can dislike about it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Wholesale company, 201-500 employees)

Amazing service with a great team!

2018-05-16

Pros

The triggered emails have been a great revenue generator for the company I work for.

Cons

Unfortunately you are limited in design capabilities so the triggered emails are a bit simple looking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Melissa Croce

Best way to customize your content :)

2019-12-10

Pros

Thanks to Barilliance we can show personalized content to our users in a easy way!

Cons

You have to be very patience to understand the overall structure of the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eliel Bendjuya

Great way to start customizing

2019-12-11

Pros

Barilliance gives you the chance to customize according to your own preferences, the possibilities are endless and depend on your own creativity. Of course Barilliance team will give their best practices so you can see your conversion increase from day one.

Cons

The UI from the administrator and also the widgets could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Claud Pascon

Brilliant software

2019-12-10

From time to time, whenever i forgot something or stuck with an issue, the team always steps up and majority of times, even fix the issues for me.

Pros

Easy to use, very powerfull, the ability to create segments within seconds is just incredible

Cons

I guess if i have to be picky The fact that they are 10+ hours difference makes the scheduling of meetings a bit hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fabio Araujo

Barilliance support and services

2019-11-25

Great tool, does the job, easy to deploy, great support, great value for money

Pros

Their support is truly amazing, never let me hanging, are usually super fast in answering and willing to help more than what they are supposed to without charging anything.

Cons

The UX is much better now, but it can still be enhanced

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
MEIR TSINMAN

Barilliance

2019-12-01

Pros

Barilliance is supper easy to install and use.

Cons

I really like Barilliance! I cannot think of anything I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mathew Tyack

So many features! Something for everyone

2019-12-10

Overall the team are great with communication and it works well once set up.

Pros

There are so many features for a company to use as they grow and scale.

Cons

Sometimes to make small adjustments means a bit of coding/html which is a bit hard when you do not have the skills

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sahil Goyal

A great product with a great team behind it

2019-12-10

Pros

The software has full capabilities, we are free to dream up ideas and with the support of the Barilliance team we've always found an appropriate way to complete it. They add capabilities to our core team that would require at least 1 dedicated staff member completing ad-hoc tasks. So to conclude what I like about most about this product is that it is agile and fully capable. The recommendations engine itself has also always shown us revenue and results.

Cons

You'll get a lot more out of it due to their widgets loading faster and getting more valuable impressions in the user journey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more