All categories

Learn why GetApp is free

Benchmark Email vs BenchmarkONE Comparison

Overview

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, send, & automate marketing...

BenchmarkONE (formerly Hatchbuck) is an integrated CRM, email marketing, and marketing automation tool for small businesses....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$13.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

53

14

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5

4

3

2

1

88

52

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc.
Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.

Pros

Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff.
Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.
Excellent customer service and training - easy to use - great help features and video.

Cons

Poor - since the last few months (just unacceptable). Unless there is restoration of Benchmark used to be, we will stop using the platform.
They make the cancelation process a pain. You need to find the hidden link and go via chat where they make you waste 30 min asking you stuff to avoid cancelation.
One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading.

Cons

It was frustrating to have to create new templates since the old ones were rendered useless.
I find it difficult to search for multiple individuals at an organization. The CRM is set up to organize mostly by contacts and not by accounts, which can be a bit difficult.
The software gives you a number of alerts when you update your mailing list, and I’m often unclear about what they are telling me about my contacts.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features42
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Management
  • Filtered Views
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Marketing
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Survey Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Text Editing
  • Third Party Integration
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • eCommerce Integration
  • Total features52
  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Benchmarking
  • CRM Integration
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Management
  • Filtered Views
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Marketing
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Survey Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Text Editing
  • Third Party Integration
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • eCommerce Integration

Integrations

  • Total integrations76
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations46
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Benchmark Email vs. BenchmarkONE

See how Benchmark Email and BenchmarkONE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.