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Benchmark Email vs iDonate Comparison

Overview

Benchmark Email is an online email marketing platform designed to help businesses of all sizes create, send, & automate marketing...

iDonate is a cloud-based digital fundraising solution that helps nonprofit organizations of all sizes manage peer-to-peer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$13.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

53

14

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.4

(21)

5

4

3

2

1

12

6

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

Pros

The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc.
Pricing is nice, and i like that the Email automation is in a flow chart. It makes it easy to understand.
The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.

Pros

We also like that we receive notification of the donation when the donor receives their receipt--this helps our donation processing system.
This has even worked with the teenagers, who love instagram -- having an easy link in a bio with a dedicated page made giving so easy.
The iDonate interface is user friendly, and fairly easy to navigate through. The customer service is excellent with a quick response time.

Cons

Poor - since the last few months (just unacceptable). Unless there is restoration of Benchmark used to be, we will stop using the platform.
They make the cancelation process a pain. You need to find the hidden link and go via chat where they make you waste 30 min asking you stuff to avoid cancelation.
One concern is that emails go to promotion or to junk. Another, is that marketing for your software is misleading.

Cons

An overall well-built product with a few very irritating features and disappointing tech support.
Can't process donations after an event closes when using the Event Management function - extremely frustrating and almost a deal-breaker.
You can only host one P2P fundraiser under a campaign - makes no sense. No option to add a registration fee in conjunction with P2P fundraising.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features42
  • A/B Testing
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Benchmarking
  • CRM Integration
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Management
  • Communication Management
  • Contact Management
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Ticketing
  • Event Tracking
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Landing Page Templates
  • Mailing List Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Location
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Recurring Billing
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Survey Management
  • Text Editing
  • Third Party Integration
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Integration
  • Total features36
  • A/B Testing
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Auto-Responders
  • Automated Scheduling
  • Benchmarking
  • CRM Integration
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Client Management
  • Communication Management
  • Contact Management
  • Custom Forms
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Import
  • Delivery Tracking
  • Demographic Data Collection
  • Design Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Management
  • Event Ticketing
  • Event Tracking
  • Follow-up Scheduling
  • Forms Management
  • Geographic Maps
  • Geotargeting
  • Image Editing
  • Image Library
  • Knowledge Base Management
  • Landing Page Templates
  • Mailing List Management
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Country
  • Multi-Location
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Recurring Billing
  • Reporting & Statistics
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Survey Management
  • Text Editing
  • Third Party Integration
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Website Management
  • eCommerce Integration

Integrations

  • Total integrations76
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations7
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Benchmark Email vs. iDonate

See how Benchmark Email and iDonate stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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